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T5

External


Since: Dec 28, 2005
Posts: 26



(Msg. 1) Posted: Wed Aug 22, 2007 1:48 am
Post subject: vista doesn't recognise device
Archived from groups: microsoft>public>windows>vista>security (more info?)
Hi,

I have recently purchased a Samsung SGH-U600 mobile phone. The phonetools
that come with the phone and the drivers on the software CD are not
compatible with win Vista so I downloaded the appropriate software/drivers
from the Samsung website. I loaded PC Studio 3 and installed the drivers.
However, when I connected the phone via the data usb cable (supplied with
the phone) I got a message did not recognise USB device and then the pc
studio software fires up with an error message COM server registration
failed. Please restart the system.When I click on the text bubble that says
unrecognised usb device, a list of ports appears (10 root ports) and at port
#5 it is highlighted Unknown Device (presumably my phone). Another thing
that happens is that I get a windows error message saying that Launcher.exe
failed to start. I have uninstalled/reinstalled the software and drivers a
dozen times and nothing seems to work. I really do need this to work as all
of my important contacts/data etc is on my pc.

I know that a lot of you will say take this up with Samsung but I cannot
locate a number for Samsung UK tech help.
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am i person

External


Since: Feb 07, 2009
Posts: 5



(Msg. 2) Posted: Sat Feb 07, 2009 12:26 am
Post subject: Re: vista doesn't recognise device [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
I have the same problem with my phone to (SGH-A411), does it come up
with "Windows cannot load the device driver for this hardware. The
driver may be corrupted or missing. (Code 39)" in the driver details?

Would anyone be able to help?


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am i person
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FromTheRafters

External


Since: Nov 01, 2008
Posts: 13



(Msg. 3) Posted: Sat Feb 07, 2009 6:11 pm
Post subject: Re: vista doesn't recognise device [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
http://www.samsung.com/au/support/download/supportDown.do?group=mobile...ne&type

HTH
"am i person" <guest DeleteThis @unknown-email.com> wrote in message
news:2e8ac9b4202b121426b259720779a15f@nntp-gateway.com...
>
> I have the same problem with my phone to (SGH-A411), does it come up
> with "Windows cannot load the device driver for this hardware. The
> driver may be corrupted or missing. (Code 39)" in the driver details?
>
> Would anyone be able to help?
>
>
> --
> am i person
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am i person

External


Since: Feb 07, 2009
Posts: 5



(Msg. 4) Posted: Tue Feb 10, 2009 1:55 am
Post subject: Re: vista doesn't recognise device [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
I have been to that site and downloaded the vista versions and installed
but it still comes up with the same thing.

Any other help to fix the problem would be much appreciated.


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am i person
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FromTheRafters

External


Since: Nov 01, 2008
Posts: 13



(Msg. 5) Posted: Tue Feb 10, 2009 7:16 am
Post subject: Re: vista doesn't recognise device [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
It is probably time to call support, I tried to use their FAQ on your
behalf - no joy I'm afraid.

http://www.samsung.com/au/support/main/contactcenter.do

"am i person" <guest RemoveThis @unknown-email.com> wrote in message
news:04a8221a4a597d69d26df5fa5ba88924@nntp-gateway.com...
>
> I have been to that site and downloaded the vista versions and installed
> but it still comes up with the same thing.
>
> Any other help to fix the problem would be much appreciated.
>
>
> --
> am i person
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am i person

External


Since: Feb 07, 2009
Posts: 5



(Msg. 6) Posted: Fri Feb 13, 2009 1:56 am
Post subject: Re: vista doesn't recognise device [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
Thanks for helping.


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am i person
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lgyys.3ntgg4

External


Since: Feb 18, 2009
Posts: 1



(Msg. 7) Posted: Wed Feb 18, 2009 5:21 pm
Post subject: Re: vista doesn't recognise device [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
I have the same problem as ''T5''. Vista doesn't recognize the phone
(SGH U600). But i can see the files when i open downloaded 'Samsung PC
Studio 3'. I wrote about this in forum: 'Bloodhound.Exploit.13'. Norton
AV was showing this message. And i couldn't edit pictures with
WinPhotoGallery. I have changed antivirus to Kaspersky, doesn't show
bloodhount.exploit.13, but still can't edit pictures with WinPhGal. I
tried other programs- worked with 'Microsoft Office Picture Manager'.


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@@@lgyys
Posted via http://www.vistaheads.com
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suyashmalla

External


Since: May 10, 2009
Posts: 1



(Msg. 8) Posted: Sun May 10, 2009 3:50 am
Post subject: Re: vista doesn't recognise device [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
I also have a similar problem, I just recently bought a hand held CDMA
phone but I cannot use the broadband internet with this service on my
Vista 64 bit OS as it does not recognize my phone... so if any one can
help then I would be very grateful! thank you...


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suyashmalla
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Tae Song

External


Since: May 29, 2009
Posts: 49



(Msg. 9) Posted: Thu Jun 04, 2009 5:20 am
Post subject: Re: vista doesn't recognise device [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
"suyashmalla" <guest.RemoveThis@unknown-email.com> wrote in message
news:9c0340e3f4adc8616903ced0e8b931f7@nntp-gateway.com...
>
> I also have a similar problem, I just recently bought a hand held CDMA
> phone but I cannot use the broadband internet with this service on my
> Vista 64 bit OS as it does not recognize my phone... so if any one can
> help then I would be very grateful! thank you...
>
>
> --
> suyashmalla


Did you download the drivers for you CDMA phone? Go to the phone
manufacture's web site and look for the drivers there.
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