no uninstall option in programs and features

thanks for replying and yes i clicked on norton, also right clicked but
nothing happens, well actually it does become highloghted but thats it! i
think i will try to reinstall as thats what i had to do with a yahoo toolbar
i had trouble removing, it was suggested i reinstall then find it in programs
and uninstall, that worked but now that i think of it that it about when my
uninstall button dissapeared?!

"KickinChicken" wrote:

> did you click on the program u wanna remove?
> the buttons don't show up until a program is highlighted
>
> "lucinda" <lucinda.TakeThisOut@discussions.microsoft.com> wrote in message
> news:C75151A0-0F57-44C7-B948-8C8F81472B7E@microsoft.com...
> >i am trying to uninstall norton360, for some reason when i go to
> > programs/features- uninstall a program ,there is no uninstall button there
> > is
> > only organize and views!why? there used to be a uninstall/repair option
> > dont
> > know where it went. can anyone help? i have vista basic and no other
> > problems, just dont want norton.
>
>

The Uninstall option won't show up until you highlight the program to
remove.
Click on Norton 360 (or whatever it's called). Does the Uninstall option
appear?
If it doesn't appear, right-click on the Norton 360. Does Uninstall show
up?

Did you install Norton 360? If not, maybe you don't have permission to
uninstall it...


"lucinda" <lucinda.DeleteThis@discussions.microsoft.com> wrote in message
news:C75151A0-0F57-44C7-B948-8C8F81472B7E@microsoft.com...
>i am trying to uninstall norton360, for some reason when i go to
> programs/features- uninstall a program ,there is no uninstall button there
> is
> only organize and views!why? there used to be a uninstall/repair option
> dont
> know where it went. can anyone help? i have vista basic and no other
> problems, just dont want norton.

hi dave, no the option to uninstall wont appear when a program is
highlighted, none of them! thanks for you reply though.

"Dave" wrote:

> The Uninstall option won't show up until you highlight the program to
> remove.
> Click on Norton 360 (or whatever it's called). Does the Uninstall option
> appear?
> If it doesn't appear, right-click on the Norton 360. Does Uninstall show
> up?
>
> Did you install Norton 360? If not, maybe you don't have permission to
> uninstall it...
>
>
> "lucinda" <lucinda.DeleteThis@discussions.microsoft.com> wrote in message
> news:C75151A0-0F57-44C7-B948-8C8F81472B7E@microsoft.com...
> >i am trying to uninstall norton360, for some reason when i go to
> > programs/features- uninstall a program ,there is no uninstall button there
> > is
> > only organize and views!why? there used to be a uninstall/repair option
> > dont
> > know where it went. can anyone help? i have vista basic and no other
> > problems, just dont want norton.
>
>

THERE IS A KNOWN PROBLEM THAT A PATCH CORRUPTS THE UNINSTALL OPTIONS. I
have had this happen to me the only way to get the uninstall options back is
to reinstall the application or use a removal tool supplied by the company
of the product. Norton has a removal tool




"Dave" <dave RemoveThis @beepbeep.com> wrote in message
news:%23xNLptB6HHA.5164@TK2MSFTNGP05.phx.gbl...
> The Uninstall option won't show up until you highlight the program to
> remove.
> Click on Norton 360 (or whatever it's called). Does the Uninstall option
> appear?
> If it doesn't appear, right-click on the Norton 360. Does Uninstall show
> up?
>
> Did you install Norton 360? If not, maybe you don't have permission to
> uninstall it...
>
>
> "lucinda" <lucinda RemoveThis @discussions.microsoft.com> wrote in message
> news:C75151A0-0F57-44C7-B948-8C8F81472B7E@microsoft.com...
>>i am trying to uninstall norton360, for some reason when i go to
>> programs/features- uninstall a program ,there is no uninstall button
>> there is
>> only organize and views!why? there used to be a uninstall/repair option
>> dont
>> know where it went. can anyone help? i have vista basic and no other
>> problems, just dont want norton.
>

do you no where to find the removal tool? i didnt see it on their site,but
also none of my programs will show a uninstall option when they used too not
just norton, a question; do you think an instalation on top of another
anti-virus could cause more problems?thanks so much.

"noaim" wrote:

> THERE IS A KNOWN PROBLEM THAT A PATCH CORRUPTS THE UNINSTALL OPTIONS. I
> have had this happen to me the only way to get the uninstall options back is
> to reinstall the application or use a removal tool supplied by the company
> of the product. Norton has a removal tool
>
>
>
>
> "Dave" <dave.RemoveThis@beepbeep.com> wrote in message
> news:%23xNLptB6HHA.5164@TK2MSFTNGP05.phx.gbl...
> > The Uninstall option won't show up until you highlight the program to
> > remove.
> > Click on Norton 360 (or whatever it's called). Does the Uninstall option
> > appear?
> > If it doesn't appear, right-click on the Norton 360. Does Uninstall show
> > up?
> >
> > Did you install Norton 360? If not, maybe you don't have permission to
> > uninstall it...
> >
> >
> > "lucinda" <lucinda.RemoveThis@discussions.microsoft.com> wrote in message
> > news:C75151A0-0F57-44C7-B948-8C8F81472B7E@microsoft.com...
> >>i am trying to uninstall norton360, for some reason when i go to
> >> programs/features- uninstall a program ,there is no uninstall button
> >> there is
> >> only organize and views!why? there used to be a uninstall/repair option
> >> dont
> >> know where it went. can anyone help? i have vista basic and no other
> >> problems, just dont want norton.
> >
>

Check link below to remove Norton:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
--
Regards
Bob J
If advise given from anyone, solves problem or not, or if solved from
another source,post back & let us know.
Then we all benefit.



"lucinda" wrote:

> i am trying to uninstall norton360, for some reason when i go to
> programs/features- uninstall a program ,there is no uninstall button there is
> only organize and views!why? there used to be a uninstall/repair option dont
> know where it went. can anyone help? i have vista basic and no other
> problems, just dont want norton.

Noaim--

A more helpful postwould have been one that

1) Listed the patch you allege is corrupting uninstall options. I know a
lot of people who have applied all patches to date and have no problems--so
the question is what are the numbers percent wise?
2) Listed any statistical evidence you have for this statement. Posting it
in capital letters doesn't confer any more legitimacy on it.
3) Linked any removall tools you know about.

I've seen posts on this patch, but it's not the same issue:
http://www.windowssecrets.com/2007/07/26/05-Important-patch-936357-is-...sing-cr

CH

"noaim" <noaim.TakeThisOut@nospam.com> wrote in message
news:C4B8DEFB-788E-4BDD-8716-1E99F019610A@microsoft.com...
> THERE IS A KNOWN PROBLEM THAT A PATCH CORRUPTS THE UNINSTALL OPTIONS. I
> have had this happen to me the only way to get the uninstall options back
> is to reinstall the application or use a removal tool supplied by the
> company of the product. Norton has a removal tool
>
>
>
>
> "Dave" <dave.TakeThisOut@beepbeep.com> wrote in message
> news:%23xNLptB6HHA.5164@TK2MSFTNGP05.phx.gbl...
>> The Uninstall option won't show up until you highlight the program to
>> remove.
>> Click on Norton 360 (or whatever it's called). Does the Uninstall option
>> appear?
>> If it doesn't appear, right-click on the Norton 360. Does Uninstall show
>> up?
>>
>> Did you install Norton 360? If not, maybe you don't have permission to
>> uninstall it...
>>
>>
>> "lucinda" <lucinda.TakeThisOut@discussions.microsoft.com> wrote in message
>> news:C75151A0-0F57-44C7-B948-8C8F81472B7E@microsoft.com...
>>>i am trying to uninstall norton360, for some reason when i go to
>>> programs/features- uninstall a program ,there is no uninstall button
>>> there is
>>> only organize and views!why? there used to be a uninstall/repair option
>>> dont
>>> know where it went. can anyone help? i have vista basic and no other
>>> problems, just dont want norton.
>>
>

hi chad, just wondering if you could tell me what a 'patch' is? first ive
heard of it not suprisingly as im new to all this! but also do you know if it
could possibly have anything to do with the fact that i recently had trouble
removing a yahoo toolbar as it would not show up in programs and features but
was stii on my browser, so i reinstalled it then found it in programs and
uninstalled a second time, it then was gone, but im thinking that is when my
uninstall option dissapeared. there been a few days between yahoo and this
incident so im not positive it disapeared the same time or not. thanks to
all for any assistance!
"Chad Harris" wrote:

> Noaim--
>
> A more helpful postwould have been one that
>
> 1) Listed the patch you allege is corrupting uninstall options. I know a
> lot of people who have applied all patches to date and have no problems--so
> the question is what are the numbers percent wise?
> 2) Listed any statistical evidence you have for this statement. Posting it
> in capital letters doesn't confer any more legitimacy on it.
> 3) Linked any removall tools you know about.
>
> I've seen posts on this patch, but it's not the same issue:
> http://www.windowssecrets.com/2007/07/26/05-Important-patch-936357-is-...sing-cr
>
> CH
>
> "noaim" <noaim.RemoveThis@nospam.com> wrote in message
> news:C4B8DEFB-788E-4BDD-8716-1E99F019610A@microsoft.com...
> > THERE IS A KNOWN PROBLEM THAT A PATCH CORRUPTS THE UNINSTALL OPTIONS. I
> > have had this happen to me the only way to get the uninstall options back
> > is to reinstall the application or use a removal tool supplied by the
> > company of the product. Norton has a removal tool
> >
> >
> >
> >
> > "Dave" <dave.RemoveThis@beepbeep.com> wrote in message
> > news:%23xNLptB6HHA.5164@TK2MSFTNGP05.phx.gbl...
> >> The Uninstall option won't show up until you highlight the program to
> >> remove.
> >> Click on Norton 360 (or whatever it's called). Does the Uninstall option
> >> appear?
> >> If it doesn't appear, right-click on the Norton 360. Does Uninstall show
> >> up?
> >>
> >> Did you install Norton 360? If not, maybe you don't have permission to
> >> uninstall it...
> >>
> >>
> >> "lucinda" <lucinda.RemoveThis@discussions.microsoft.com> wrote in message
> >> news:C75151A0-0F57-44C7-B948-8C8F81472B7E@microsoft.com...
> >>>i am trying to uninstall norton360, for some reason when i go to
> >>> programs/features- uninstall a program ,there is no uninstall button
> >>> there is
> >>> only organize and views!why? there used to be a uninstall/repair option
> >>> dont
> >>> know where it went. can anyone help? i have vista basic and no other
> >>> problems, just dont want norton.
> >>
> >
>
>

lucinda wrote:
> i am trying to uninstall norton360, for some reason when i go to
> programs/features- uninstall a program ,there is no uninstall button
> there is only organize and views!why? there used to be a
> uninstall/repair option dont know where it went. can anyone help? i
> have vista basic and no other problems, just dont want norton.

As others have said, you'll probably have to re-install Norton to be able to
remove it.

Be aware that Norton is the barnacle of the software world. It is difficult
to remove. You'll have to visit Symantec's site and obtain their
sooper-dooper removal tool. Even then...

You should probably visit the registry and erradicate references to
Norton/Symantec.

Getting rid of Norton is like getting rid of a tattoo. It takes effort,
time, and expense. It even hurts. For a long time. And it's never REALLY
gone.

hi everyone, well i tried to reinstall norton but could not because a message
appears that says" norton could not be installed on this computer because you
have a variant of this program already installed"actually that is not a qoute
but basically what it said, so i tried the removal tool( i found it) but
that says to open 360 then click on my account but the my account option i s
greyed out, i guess because it was a free trial and has expired, so now what?
do i use system restore? and if so will it remove pics that i put on after
that certain point? thanks for any suggestions!

"HeyBub" wrote:

> lucinda wrote:
> > i am trying to uninstall norton360, for some reason when i go to
> > programs/features- uninstall a program ,there is no uninstall button
> > there is only organize and views!why? there used to be a
> > uninstall/repair option dont know where it went. can anyone help? i
> > have vista basic and no other problems, just dont want norton.
>
> As others have said, you'll probably have to re-install Norton to be able to
> remove it.
>
> Be aware that Norton is the barnacle of the software world. It is difficult
> to remove. You'll have to visit Symantec's site and obtain their
> sooper-dooper removal tool. Even then...
>
> You should probably visit the registry and erradicate references to
> Norton/Symantec.
>
> Getting rid of Norton is like getting rid of a tattoo. It takes effort,
> time, and expense. It even hurts. For a long time. And it's never REALLY
> gone.
>
>
>

hi bob, thank you but ive already tried that link and yes it gives
instructions to remove but it says to cliclk on my account... the my account
option is greyed out and not operable for some reason, i tried to reinstall
also and no luck it would not install due to their being a variant of it
already on my computer! any other suggestions ? THANK YOU!

"Bob J" wrote:

> Check link below to remove Norton:
> http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
> --
> Regards
> Bob J
> If advise given from anyone, solves problem or not, or if solved from
> another source,post back & let us know.
> Then we all benefit.
>
>
>
> "lucinda" wrote:
>
> > i am trying to uninstall norton360, for some reason when i go to
> > programs/features- uninstall a program ,there is no uninstall button there is
> > only organize and views!why? there used to be a uninstall/repair option dont
> > know where it went. can anyone help? i have vista basic and no other
> > problems, just dont want norton.

Lucinda--

1) Certain applications or programs may not uninstall from Add/Remove. Some
of the toolbars like Yahoo don't have an entry in Add/Remove and if you
click on the Yahoo toolbar (as I recall) there is a removal link that sets
up a removal wizard.

2) A Patch or Hotfix that's being referenced here is a bit of code that MFST
has written (other companies can issue patches for their products and do)
that is often to correct a security vulnerability and some people worry that
the patches can cause problems with the Windows OS after being installed.
That's what I thought you were referencing and why I asked for you to be
specific. This happens a lot less frequently than say 2-5 years prior.

CH


"lucinda" <lucinda.RemoveThis@discussions.microsoft.com> wrote in message
news:B2289B8B-6BFF-42C9-B546-01BCFC5C96D2@microsoft.com...
>
> hi chad, just wondering if you could tell me what a 'patch' is? first ive
> heard of it not suprisingly as im new to all this! but also do you know if
> it
> could possibly have anything to do with the fact that i recently had
> trouble
> removing a yahoo toolbar as it would not show up in programs and features
> but
> was stii on my browser, so i reinstalled it then found it in programs and
> uninstalled a second time, it then was gone, but im thinking that is when
> my
> uninstall option dissapeared. there been a few days between yahoo and this
> incident so im not positive it disapeared the same time or not. thanks to
> all for any assistance!
> "Chad Harris" wrote:
>
>> Noaim--
>>
>> A more helpful postwould have been one that
>>
>> 1) Listed the patch you allege is corrupting uninstall options. I know a
>> lot of people who have applied all patches to date and have no
>> problems--so
>> the question is what are the numbers percent wise?
>> 2) Listed any statistical evidence you have for this statement. Posting
>> it
>> in capital letters doesn't confer any more legitimacy on it.
>> 3) Linked any removall tools you know about.
>>
>> I've seen posts on this patch, but it's not the same issue:
>> http://www.windowssecrets.com/2007/07/26/05-Important-patch-936357-is-...sing-cr
>>
>> CH
>>
>> "noaim" <noaim.RemoveThis@nospam.com> wrote in message
>> news:C4B8DEFB-788E-4BDD-8716-1E99F019610A@microsoft.com...
>> > THERE IS A KNOWN PROBLEM THAT A PATCH CORRUPTS THE UNINSTALL OPTIONS.
>> > I
>> > have had this happen to me the only way to get the uninstall options
>> > back
>> > is to reinstall the application or use a removal tool supplied by the
>> > company of the product. Norton has a removal tool
>> >
>> >
>> >
>> >
>> > "Dave" <dave.RemoveThis@beepbeep.com> wrote in message
>> > news:%23xNLptB6HHA.5164@TK2MSFTNGP05.phx.gbl...
>> >> The Uninstall option won't show up until you highlight the program to
>> >> remove.
>> >> Click on Norton 360 (or whatever it's called). Does the Uninstall
>> >> option
>> >> appear?
>> >> If it doesn't appear, right-click on the Norton 360. Does Uninstall
>> >> show
>> >> up?
>> >>
>> >> Did you install Norton 360? If not, maybe you don't have permission to
>> >> uninstall it...
>> >>
>> >>
>> >> "lucinda" <lucinda.RemoveThis@discussions.microsoft.com> wrote in message
>> >> news:C75151A0-0F57-44C7-B948-8C8F81472B7E@microsoft.com...
>> >>>i am trying to uninstall norton360, for some reason when i go to
>> >>> programs/features- uninstall a program ,there is no uninstall button
>> >>> there is
>> >>> only organize and views!why? there used to be a uninstall/repair
>> >>> option
>> >>> dont
>> >>> know where it went. can anyone help? i have vista basic and no other
>> >>> problems, just dont want norton.
>> >>
>> >
>>
>>

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.

"lucinda" <lucinda.RemoveThis@discussions.microsoft.com> wrote in message
news:284F0DE7-A3D9-482C-A64D-503EE6B95158@microsoft.com...
> do you no where to find the removal tool? i didnt see it on their site,but
> also none of my programs will show a uninstall option when they used too
> not
> just norton, a question; do you think an instalation on top of another
> anti-virus could cause more problems?thanks so much.
>
> "noaim" wrote:
>
>> THERE IS A KNOWN PROBLEM THAT A PATCH CORRUPTS THE UNINSTALL OPTIONS. I
>> have had this happen to me the only way to get the uninstall options back
>> is
>> to reinstall the application or use a removal tool supplied by the
>> company
>> of the product. Norton has a removal tool
>>
>> "Dave" <dave.RemoveThis@beepbeep.com> wrote in message
>> news:%23xNLptB6HHA.5164@TK2MSFTNGP05.phx.gbl...
>> > The Uninstall option won't show up until you highlight the program to
>> > remove.
>> > Click on Norton 360 (or whatever it's called). Does the Uninstall
>> > option
>> > appear?
>> > If it doesn't appear, right-click on the Norton 360. Does Uninstall
>> > show
>> > up?
>> >
>> > Did you install Norton 360? If not, maybe you don't have permission to
>> > uninstall it...
>> >
>> > "lucinda" <lucinda.RemoveThis@discussions.microsoft.com> wrote in message
>> > news:C75151A0-0F57-44C7-B948-8C8F81472B7E@microsoft.com...
>> >>i am trying to uninstall norton360, for some reason when i go to
>> >> programs/features- uninstall a program ,there is no uninstall button
>> >> there is
>> >> only organize and views!why? there used to be a uninstall/repair
>> >> option
>> >> dont
>> >> know where it went. can anyone help? i have vista basic and no other
>> >> problems, just dont want norton.