Cannot print with wireless Lexmark printer, help needed!

Hi, I have a Lexmark X4650 wireless which was working ok previously but
since I changed my router it has now stopped working. The problem is
whenever I go to print anything, the print status bar pops up and the
print status reaches 10% and then just stops and hangs. I can cancel
anything which I've sent to print but cannot get it to print anything at
all, including test pages.

I have configured the printer to connect to the new router and Im
presuming that it does as the connection light at the front of the
machine blinks while connecting and then goes to a solid green colour to
show that it has connected.

Can anyone help with this as it's driving me crazy!

Thanks in advance.


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mani99 wrote:
> Hi, I have a Lexmark X4650 wireless which was working ok previously but
> since I changed my router it has now stopped working. The problem is
> whenever I go to print anything, the print status bar pops up and the
> print status reaches 10% and then just stops and hangs. I can cancel
> anything which I've sent to print but cannot get it to print anything at
> all, including test pages.
>
> I have configured the printer to connect to the new router and Im
> presuming that it does as the connection light at the front of the
> machine blinks while connecting and then goes to a solid green colour to
> show that it has connected.
>
> Can anyone help with this as it's driving me crazy!
>
> Thanks in advance.
>
>

More than likely, you've changed the security setup in the new router to
use a different password and/or a different encryption mode (e.g., WEP
to WPA or WPA to WPA2) OR you didn't enter the password and encryption
mode correctly when setting up the printer OR your printer is connecting
to someone else's wifi network.

I wouldn't put a lot of faith in the green light. If you want to confirm
that the printer has in fact connected to the router, print a network
setup page from the printer's front panel controls.

1 Load plain paper.
2 From the printer control panel, press .
3 Press the arrow buttons until Network Setup appears, and then press .
Print Setup Page appears on the display.
4 Press OK.
5 Press OK again.
The network setup page prints.

The network setup page should include the printer's IP address and the
network SSID to which it's connecting (if any). Confirm that the SSID is
in fact the one you configured in your router (i.e., that the printer is
not connecting to your neighbor's router) and confirm that the IP
address is in the same network.

Note that if you left the SSID of your router at the default (e.g.,
Linksys), you have no easy way of knowing if the printer is connected to
your router or to someone else's router who also didn't change the
default SSID. This is why you should always configure your router with a
unique SSID other than your last name or address.

To check the IP address, open a Command Prompt window on your computer
and type
ipconfig [click OK]

You should get a response like this:
Windows IP Configuration
Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 192.168.1.101
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

Your *computer's* IP address and your *printer's* IP address should have
the same first 3 octets. In the above example, the computer's IP address
is 192.168.1.101. The printer's IP address *must* be 192.168.1.x where x
can be from 2 through 254.
--
Lem -- MS-MVP

Apollo 11 - 40 years ago:
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