"cannot open volume for direct access" - error message re ..

The error message comes up AFTER the scan has been requested and scheduled
and the computer has been rebooted so that the scan can run.

"Rick Rogers" wrote:

> Hi,
>
> Any volume in use cannot be dismounted, which is required for chkdsk to run
> a full check. Normally, one is prompted for it to be completed on the next
> reboot, does this not occur for you?
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "Conley" <Conley.TakeThisOut@discussions.microsoft.com> wrote in message
> news:51C84671-6DAC-4D37-9595-DC559753ECEE@microsoft.com...
> > The chkdsk utility will no longer run. Instead, I get this error message:
> > "cannot open volume for direct access." I found some old KB articles
> > indicating that this problem had come up under Windows XP and was going to
> > be
> > fixed by an upcoming service pack. Why am I getting this error message
> > with
> > Vista Ultimate?
>
>

Hi,

Do you have any boot time antivirus scanners running?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Conley" <Conley.RemoveThis@discussions.microsoft.com> wrote in message
news:AEBC244A-238C-4B42-B373-47006FFAD833@microsoft.com...
> The error message comes up AFTER the scan has been requested and
> scheduled
> and the computer has been rebooted so that the scan can run.
>
> "Rick Rogers" wrote:
>
>> Hi,
>>
>> Any volume in use cannot be dismounted, which is required for chkdsk to
>> run
>> a full check. Normally, one is prompted for it to be completed on the
>> next
>> reboot, does this not occur for you?
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "Conley" <Conley.RemoveThis@discussions.microsoft.com> wrote in message
>> news:51C84671-6DAC-4D37-9595-DC559753ECEE@microsoft.com...
>> > The chkdsk utility will no longer run. Instead, I get this error
>> > message:
>> > "cannot open volume for direct access." I found some old KB articles
>> > indicating that this problem had come up under Windows XP and was going
>> > to
>> > be
>> > fixed by an upcoming service pack. Why am I getting this error message
>> > with
>> > Vista Ultimate?
>>
>>

I have already tried disabling my antivirus progam before setting up the
scan, and it made no difference - the scan would not run. Besides, when
chkdsk was working, it ran without regard to whether the antivirus program
was running.

"Rick Rogers" wrote:

> Hi,
>
> Do you have any boot time antivirus scanners running?
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "Conley" <Conley.RemoveThis@discussions.microsoft.com> wrote in message
> news:AEBC244A-238C-4B42-B373-47006FFAD833@microsoft.com...
> > The error message comes up AFTER the scan has been requested and
> > scheduled
> > and the computer has been rebooted so that the scan can run.
> >
> > "Rick Rogers" wrote:
> >
> >> Hi,
> >>
> >> Any volume in use cannot be dismounted, which is required for chkdsk to
> >> run
> >> a full check. Normally, one is prompted for it to be completed on the
> >> next
> >> reboot, does this not occur for you?
> >>
> >> --
> >> Best of Luck,
> >>
> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> http://mvp.support.microsoft.com/
> >> Windows help - www.rickrogers.org
> >> My thoughts http://rick-mvp.blogspot.com
> >>
> >> "Conley" <Conley.RemoveThis@discussions.microsoft.com> wrote in message
> >> news:51C84671-6DAC-4D37-9595-DC559753ECEE@microsoft.com...
> >> > The chkdsk utility will no longer run. Instead, I get this error
> >> > message:
> >> > "cannot open volume for direct access." I found some old KB articles
> >> > indicating that this problem had come up under Windows XP and was going
> >> > to
> >> > be
> >> > fixed by an upcoming service pack. Why am I getting this error message
> >> > with
> >> > Vista Ultimate?
> >>
> >>
>
>

Hi,

AV programs are not the only problems, any disk management software can
cause this issue. In addition, an update to your existing AV and security
software can cause the issue (have you done any prior to this problem
beginning?).

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Conley" <Conley DeleteThis @discussions.microsoft.com> wrote in message
news:AA42241E-FC9F-4AF2-B7A9-EC7EC2CE72B7@microsoft.com...
>I have already tried disabling my antivirus progam before setting up the
> scan, and it made no difference - the scan would not run. Besides, when
> chkdsk was working, it ran without regard to whether the antivirus program
> was running.
>
> "Rick Rogers" wrote:
>
>> Hi,
>>
>> Do you have any boot time antivirus scanners running?
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "Conley" <Conley DeleteThis @discussions.microsoft.com> wrote in message
>> news:AEBC244A-238C-4B42-B373-47006FFAD833@microsoft.com...
>> > The error message comes up AFTER the scan has been requested and
>> > scheduled
>> > and the computer has been rebooted so that the scan can run.
>> >
>> > "Rick Rogers" wrote:
>> >
>> >> Hi,
>> >>
>> >> Any volume in use cannot be dismounted, which is required for chkdsk
>> >> to
>> >> run
>> >> a full check. Normally, one is prompted for it to be completed on the
>> >> next
>> >> reboot, does this not occur for you?
>> >>
>> >> --
>> >> Best of Luck,
>> >>
>> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> http://mvp.support.microsoft.com/
>> >> Windows help - www.rickrogers.org
>> >> My thoughts http://rick-mvp.blogspot.com
>> >>
>> >> "Conley" <Conley DeleteThis @discussions.microsoft.com> wrote in message
>> >> news:51C84671-6DAC-4D37-9595-DC559753ECEE@microsoft.com...
>> >> > The chkdsk utility will no longer run. Instead, I get this error
>> >> > message:
>> >> > "cannot open volume for direct access." I found some old KB
>> >> > articles
>> >> > indicating that this problem had come up under Windows XP and was
>> >> > going
>> >> > to
>> >> > be
>> >> > fixed by an upcoming service pack. Why am I getting this error
>> >> > message
>> >> > with
>> >> > Vista Ultimate?
>> >>
>> >>
>>
>>

What do you mean by "disk management software"? How does it cause this
issue, and how do you undo the damage?

There was a recent update to Norton Antivirus 2007, but I have uninstalled
the program and installed AVG Free, and I still have the same problem.
Another possibility would be a rootkit scanner called gmer that I tried out
recently. After it caused my computer to freeze, I uninstalled it. I have
searched the registry and the file system for any lingering traces of the
program and found nothing. I have also run Autoruns, and I saw nothing on
the list of what was loading at start-up that struck me as unusual.



"Rick Rogers" wrote:
..
> Hi,
>
> AV programs are not the only problems, any disk management software can
> cause this issue. In addition, an update to your existing AV and security
> software can cause the issue (have you done any prior to this problem
> beginning?).
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "Conley" <Conley RemoveThis @discussions.microsoft.com> wrote in message
> news:AA42241E-FC9F-4AF2-B7A9-EC7EC2CE72B7@microsoft.com...
> >I have already tried disabling my antivirus progam before setting up the
> > scan, and it made no difference - the scan would not run. Besides, when
> > chkdsk was working, it ran without regard to whether the antivirus program
> > was running.
> >
> > "Rick Rogers" wrote:
> >
> >> Hi,
> >>
> >> Do you have any boot time antivirus scanners running?
> >>
> >> --
> >> Best of Luck,
> >>
> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> http://mvp.support.microsoft.com/
> >> Windows help - www.rickrogers.org
> >> My thoughts http://rick-mvp.blogspot.com
> >>
> >> "Conley" <Conley RemoveThis @discussions.microsoft.com> wrote in message
> >> news:AEBC244A-238C-4B42-B373-47006FFAD833@microsoft.com...
> >> > The error message comes up AFTER the scan has been requested and
> >> > scheduled
> >> > and the computer has been rebooted so that the scan can run.
> >> >
> >> > "Rick Rogers" wrote:
> >> >
> >> >> Hi,
> >> >>
> >> >> Any volume in use cannot be dismounted, which is required for chkdsk
> >> >> to
> >> >> run
> >> >> a full check. Normally, one is prompted for it to be completed on the
> >> >> next
> >> >> reboot, does this not occur for you?
> >> >>
> >> >> --
> >> >> Best of Luck,
> >> >>
> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> >> http://mvp.support.microsoft.com/
> >> >> Windows help - www.rickrogers.org
> >> >> My thoughts http://rick-mvp.blogspot.com
> >> >>
> >> >> "Conley" <Conley RemoveThis @discussions.microsoft.com> wrote in message
> >> >> news:51C84671-6DAC-4D37-9595-DC559753ECEE@microsoft.com...
> >> >> > The chkdsk utility will no longer run. Instead, I get this error
> >> >> > message:
> >> >> > "cannot open volume for direct access." I found some old KB
> >> >> > articles
> >> >> > indicating that this problem had come up under Windows XP and was
> >> >> > going
> >> >> > to
> >> >> > be
> >> >> > fixed by an upcoming service pack. Why am I getting this error
> >> >> > message
> >> >> > with
> >> >> > Vista Ultimate?
> >> >>
> >> >>
> >>
> >>
>
>

Hi,

There's this: http://support.microsoft.com/kb/555484

And as well some disk utilities make system changes that are not undone when
they are uninstalled. You might try running chkdsk /x to force dismounting.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Conley" <Conley.TakeThisOut@discussions.microsoft.com> wrote in message
news:BBB2E344-1202-418C-94C4-7AFB4AAFD81A@microsoft.com...
> What do you mean by "disk management software"? How does it cause this
> issue, and how do you undo the damage?
>
> There was a recent update to Norton Antivirus 2007, but I have uninstalled
> the program and installed AVG Free, and I still have the same problem.
> Another possibility would be a rootkit scanner called gmer that I tried
> out
> recently. After it caused my computer to freeze, I uninstalled it. I
> have
> searched the registry and the file system for any lingering traces of the
> program and found nothing. I have also run Autoruns, and I saw nothing on
> the list of what was loading at start-up that struck me as unusual.
>
>
>
> "Rick Rogers" wrote:
> .
>> Hi,
>>
>> AV programs are not the only problems, any disk management software can
>> cause this issue. In addition, an update to your existing AV and security
>> software can cause the issue (have you done any prior to this problem
>> beginning?).
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "Conley" <Conley.TakeThisOut@discussions.microsoft.com> wrote in message
>> news:AA42241E-FC9F-4AF2-B7A9-EC7EC2CE72B7@microsoft.com...
>> >I have already tried disabling my antivirus progam before setting up the
>> > scan, and it made no difference - the scan would not run. Besides,
>> > when
>> > chkdsk was working, it ran without regard to whether the antivirus
>> > program
>> > was running.
>> >
>> > "Rick Rogers" wrote:
>> >
>> >> Hi,
>> >>
>> >> Do you have any boot time antivirus scanners running?
>> >>
>> >> --
>> >> Best of Luck,
>> >>
>> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> http://mvp.support.microsoft.com/
>> >> Windows help - www.rickrogers.org
>> >> My thoughts http://rick-mvp.blogspot.com
>> >>
>> >> "Conley" <Conley.TakeThisOut@discussions.microsoft.com> wrote in message
>> >> news:AEBC244A-238C-4B42-B373-47006FFAD833@microsoft.com...
>> >> > The error message comes up AFTER the scan has been requested and
>> >> > scheduled
>> >> > and the computer has been rebooted so that the scan can run.
>> >> >
>> >> > "Rick Rogers" wrote:
>> >> >
>> >> >> Hi,
>> >> >>
>> >> >> Any volume in use cannot be dismounted, which is required for
>> >> >> chkdsk
>> >> >> to
>> >> >> run
>> >> >> a full check. Normally, one is prompted for it to be completed on
>> >> >> the
>> >> >> next
>> >> >> reboot, does this not occur for you?
>> >> >>
>> >> >> --
>> >> >> Best of Luck,
>> >> >>
>> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> >> http://mvp.support.microsoft.com/
>> >> >> Windows help - www.rickrogers.org
>> >> >> My thoughts http://rick-mvp.blogspot.com
>> >> >>
>> >> >> "Conley" <Conley.TakeThisOut@discussions.microsoft.com> wrote in message
>> >> >> news:51C84671-6DAC-4D37-9595-DC559753ECEE@microsoft.com...
>> >> >> > The chkdsk utility will no longer run. Instead, I get this error
>> >> >> > message:
>> >> >> > "cannot open volume for direct access." I found some old KB
>> >> >> > articles
>> >> >> > indicating that this problem had come up under Windows XP and was
>> >> >> > going
>> >> >> > to
>> >> >> > be
>> >> >> > fixed by an upcoming service pack. Why am I getting this error
>> >> >> > message
>> >> >> > with
>> >> >> > Vista Ultimate?
>> >> >>
>> >> >>
>> >>
>> >>
>>
>>

Per the KB article, I disabled all non-Microsoft services and rebooted.
(There was very little there except for the antivirus program.)

I then tried running chkdsk with various combinations of /f, /r and /x, and
I got the following results:

/f No text screen came up
/r The screen with the error message re "direct
access" came up
/x No text screen came up
/f /x No text screen came up
/r /x The screen with the error message re "direct
access" came up

Do you know of anything else that I should be looking for if the problem is
not attributable to a boot-loading third-party service or driver, which
should have shown up on the Autoruns scan?

Thanks for all of your time and effort.



"Rick Rogers" wrote:

> Hi,
>
> There's this: http://support.microsoft.com/kb/555484
>
> And as well some disk utilities make system changes that are not undone when
> they are uninstalled. You might try running chkdsk /x to force dismounting.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "Conley" <Conley.TakeThisOut@discussions.microsoft.com> wrote in message
> news:BBB2E344-1202-418C-94C4-7AFB4AAFD81A@microsoft.com...
> > What do you mean by "disk management software"? How does it cause this
> > issue, and how do you undo the damage?
> >
> > There was a recent update to Norton Antivirus 2007, but I have uninstalled
> > the program and installed AVG Free, and I still have the same problem.
> > Another possibility would be a rootkit scanner called gmer that I tried
> > out
> > recently. After it caused my computer to freeze, I uninstalled it. I
> > have
> > searched the registry and the file system for any lingering traces of the
> > program and found nothing. I have also run Autoruns, and I saw nothing on
> > the list of what was loading at start-up that struck me as unusual.
> >
> >
> >
> > "Rick Rogers" wrote:
> > .
> >> Hi,
> >>
> >> AV programs are not the only problems, any disk management software can
> >> cause this issue. In addition, an update to your existing AV and security
> >> software can cause the issue (have you done any prior to this problem
> >> beginning?).
> >>
> >> --
> >> Best of Luck,
> >>
> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> http://mvp.support.microsoft.com/
> >> Windows help - www.rickrogers.org
> >> My thoughts http://rick-mvp.blogspot.com
> >>
> >> "Conley" <Conley.TakeThisOut@discussions.microsoft.com> wrote in message
> >> news:AA42241E-FC9F-4AF2-B7A9-EC7EC2CE72B7@microsoft.com...
> >> >I have already tried disabling my antivirus progam before setting up the
> >> > scan, and it made no difference - the scan would not run. Besides,
> >> > when
> >> > chkdsk was working, it ran without regard to whether the antivirus
> >> > program
> >> > was running.
> >> >
> >> > "Rick Rogers" wrote:
> >> >
> >> >> Hi,
> >> >>
> >> >> Do you have any boot time antivirus scanners running?
> >> >>
> >> >> --
> >> >> Best of Luck,
> >> >>
> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> >> http://mvp.support.microsoft.com/
> >> >> Windows help - www.rickrogers.org
> >> >> My thoughts http://rick-mvp.blogspot.com
> >> >>
> >> >> "Conley" <Conley.TakeThisOut@discussions.microsoft.com> wrote in message
> >> >> news:AEBC244A-238C-4B42-B373-47006FFAD833@microsoft.com...
> >> >> > The error message comes up AFTER the scan has been requested and
> >> >> > scheduled
> >> >> > and the computer has been rebooted so that the scan can run.
> >> >> >
> >> >> > "Rick Rogers" wrote:
> >> >> >
> >> >> >> Hi,
> >> >> >>
> >> >> >> Any volume in use cannot be dismounted, which is required for
> >> >> >> chkdsk
> >> >> >> to
> >> >> >> run
> >> >> >> a full check. Normally, one is prompted for it to be completed on
> >> >> >> the
> >> >> >> next
> >> >> >> reboot, does this not occur for you?
> >> >> >>
> >> >> >> --
> >> >> >> Best of Luck,
> >> >> >>
> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> >> >> http://mvp.support.microsoft.com/
> >> >> >> Windows help - www.rickrogers.org
> >> >> >> My thoughts http://rick-mvp.blogspot.com
> >> >> >>
> >> >> >> "Conley" <Conley.TakeThisOut@discussions.microsoft.com> wrote in message
> >> >> >> news:51C84671-6DAC-4D37-9595-DC559753ECEE@microsoft.com...
> >> >> >> > The chkdsk utility will no longer run. Instead, I get this error
> >> >> >> > message:
> >> >> >> > "cannot open volume for direct access." I found some old KB
> >> >> >> > articles
> >> >> >> > indicating that this problem had come up under Windows XP and was
> >> >> >> > going
> >> >> >> > to
> >> >> >> > be
> >> >> >> > fixed by an upcoming service pack. Why am I getting this error
> >> >> >> > message
> >> >> >> > with
> >> >> >> > Vista Ultimate?
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >>
> >>
>
>

Hi Conley,

Try running chkntfs /d, then chkdsk.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Conley" <Conley.TakeThisOut@discussions.microsoft.com> wrote in message
news:6BE9C169-1A1F-41A5-A037-8638922C1998@microsoft.com...
> Per the KB article, I disabled all non-Microsoft services and rebooted.
> (There was very little there except for the antivirus program.)
>
> I then tried running chkdsk with various combinations of /f, /r and /x,
> and
> I got the following results:
>
> /f No text screen came up
> /r The screen with the error message re "direct
> access" came up
> /x No text screen came up
> /f /x No text screen came up
> /r /x The screen with the error message re "direct
> access" came up
>
> Do you know of anything else that I should be looking for if the problem
> is
> not attributable to a boot-loading third-party service or driver, which
> should have shown up on the Autoruns scan?
>
> Thanks for all of your time and effort.
>
>
>
> "Rick Rogers" wrote:
>
>> Hi,
>>
>> There's this: http://support.microsoft.com/kb/555484
>>
>> And as well some disk utilities make system changes that are not undone
>> when
>> they are uninstalled. You might try running chkdsk /x to force
>> dismounting.
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "Conley" <Conley.TakeThisOut@discussions.microsoft.com> wrote in message
>> news:BBB2E344-1202-418C-94C4-7AFB4AAFD81A@microsoft.com...
>> > What do you mean by "disk management software"? How does it cause this
>> > issue, and how do you undo the damage?
>> >
>> > There was a recent update to Norton Antivirus 2007, but I have
>> > uninstalled
>> > the program and installed AVG Free, and I still have the same problem.
>> > Another possibility would be a rootkit scanner called gmer that I tried
>> > out
>> > recently. After it caused my computer to freeze, I uninstalled it. I
>> > have
>> > searched the registry and the file system for any lingering traces of
>> > the
>> > program and found nothing. I have also run Autoruns, and I saw nothing
>> > on
>> > the list of what was loading at start-up that struck me as unusual.
>> >
>> >
>> >
>> > "Rick Rogers" wrote:
>> > .
>> >> Hi,
>> >>
>> >> AV programs are not the only problems, any disk management software
>> >> can
>> >> cause this issue. In addition, an update to your existing AV and
>> >> security
>> >> software can cause the issue (have you done any prior to this problem
>> >> beginning?).
>> >>
>> >> --
>> >> Best of Luck,
>> >>
>> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> http://mvp.support.microsoft.com/
>> >> Windows help - www.rickrogers.org
>> >> My thoughts http://rick-mvp.blogspot.com
>> >>
>> >> "Conley" <Conley.TakeThisOut@discussions.microsoft.com> wrote in message
>> >> news:AA42241E-FC9F-4AF2-B7A9-EC7EC2CE72B7@microsoft.com...
>> >> >I have already tried disabling my antivirus progam before setting up
>> >> >the
>> >> > scan, and it made no difference - the scan would not run. Besides,
>> >> > when
>> >> > chkdsk was working, it ran without regard to whether the antivirus
>> >> > program
>> >> > was running.
>> >> >
>> >> > "Rick Rogers" wrote:
>> >> >
>> >> >> Hi,
>> >> >>
>> >> >> Do you have any boot time antivirus scanners running?
>> >> >>
>> >> >> --
>> >> >> Best of Luck,
>> >> >>
>> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> >> http://mvp.support.microsoft.com/
>> >> >> Windows help - www.rickrogers.org
>> >> >> My thoughts http://rick-mvp.blogspot.com
>> >> >>
>> >> >> "Conley" <Conley.TakeThisOut@discussions.microsoft.com> wrote in message
>> >> >> news:AEBC244A-238C-4B42-B373-47006FFAD833@microsoft.com...
>> >> >> > The error message comes up AFTER the scan has been requested and
>> >> >> > scheduled
>> >> >> > and the computer has been rebooted so that the scan can run.
>> >> >> >
>> >> >> > "Rick Rogers" wrote:
>> >> >> >
>> >> >> >> Hi,
>> >> >> >>
>> >> >> >> Any volume in use cannot be dismounted, which is required for
>> >> >> >> chkdsk
>> >> >> >> to
>> >> >> >> run
>> >> >> >> a full check. Normally, one is prompted for it to be completed
>> >> >> >> on
>> >> >> >> the
>> >> >> >> next
>> >> >> >> reboot, does this not occur for you?
>> >> >> >>
>> >> >> >> --
>> >> >> >> Best of Luck,
>> >> >> >>
>> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> >> >> http://mvp.support.microsoft.com/
>> >> >> >> Windows help - www.rickrogers.org
>> >> >> >> My thoughts http://rick-mvp.blogspot.com
>> >> >> >>
>> >> >> >> "Conley" <Conley.TakeThisOut@discussions.microsoft.com> wrote in message
>> >> >> >> news:51C84671-6DAC-4D37-9595-DC559753ECEE@microsoft.com...
>> >> >> >> > The chkdsk utility will no longer run. Instead, I get this
>> >> >> >> > error
>> >> >> >> > message:
>> >> >> >> > "cannot open volume for direct access." I found some old KB
>> >> >> >> > articles
>> >> >> >> > indicating that this problem had come up under Windows XP and
>> >> >> >> > was
>> >> >> >> > going
>> >> >> >> > to
>> >> >> >> > be
>> >> >> >> > fixed by an upcoming service pack. Why am I getting this
>> >> >> >> > error
>> >> >> >> > message
>> >> >> >> > with
>> >> >> >> > Vista Ultimate?
>> >> >> >>
>> >> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>>
>>

Rick,

I tried this twice, with services enabled and with services disabled, and I
saw the same thing both times. After hitting enter at the command line for
chkntfs /d, a new command line appeared (i.e., no text confirming success
with resetting defaults, which may be the normal behavior). I then ran
chkdsk /r and got the same error message when it tried to run after the
reboot.

"Rick Rogers" wrote:

> Hi Conley,
>
> Try running chkntfs /d, then chkdsk.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "Conley" <Conley.RemoveThis@discussions.microsoft.com> wrote in message
> news:6BE9C169-1A1F-41A5-A037-8638922C1998@microsoft.com...
> > Per the KB article, I disabled all non-Microsoft services and rebooted.
> > (There was very little there except for the antivirus program.)
> >
> > I then tried running chkdsk with various combinations of /f, /r and /x,
> > and
> > I got the following results:
> >
> > /f No text screen came up
> > /r The screen with the error message re "direct
> > access" came up
> > /x No text screen came up
> > /f /x No text screen came up
> > /r /x The screen with the error message re "direct
> > access" came up
> >
> > Do you know of anything else that I should be looking for if the problem
> > is
> > not attributable to a boot-loading third-party service or driver, which
> > should have shown up on the Autoruns scan?
> >
> > Thanks for all of your time and effort.
> >
> >
> >
> > "Rick Rogers" wrote:
> >
> >> Hi,
> >>
> >> There's this: http://support.microsoft.com/kb/555484
> >>
> >> And as well some disk utilities make system changes that are not undone
> >> when
> >> they are uninstalled. You might try running chkdsk /x to force
> >> dismounting.
> >>
> >> --
> >> Best of Luck,
> >>
> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> http://mvp.support.microsoft.com/
> >> Windows help - www.rickrogers.org
> >> My thoughts http://rick-mvp.blogspot.com
> >>
> >> "Conley" <Conley.RemoveThis@discussions.microsoft.com> wrote in message
> >> news:BBB2E344-1202-418C-94C4-7AFB4AAFD81A@microsoft.com...
> >> > What do you mean by "disk management software"? How does it cause this
> >> > issue, and how do you undo the damage?
> >> >
> >> > There was a recent update to Norton Antivirus 2007, but I have
> >> > uninstalled
> >> > the program and installed AVG Free, and I still have the same problem.
> >> > Another possibility would be a rootkit scanner called gmer that I tried
> >> > out
> >> > recently. After it caused my computer to freeze, I uninstalled it. I
> >> > have
> >> > searched the registry and the file system for any lingering traces of
> >> > the
> >> > program and found nothing. I have also run Autoruns, and I saw nothing
> >> > on
> >> > the list of what was loading at start-up that struck me as unusual.
> >> >
> >> >
> >> >
> >> > "Rick Rogers" wrote:
> >> > .
> >> >> Hi,
> >> >>
> >> >> AV programs are not the only problems, any disk management software
> >> >> can
> >> >> cause this issue. In addition, an update to your existing AV and
> >> >> security
> >> >> software can cause the issue (have you done any prior to this problem
> >> >> beginning?).
> >> >>
> >> >> --
> >> >> Best of Luck,
> >> >>
> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> >> http://mvp.support.microsoft.com/
> >> >> Windows help - www.rickrogers.org
> >> >> My thoughts http://rick-mvp.blogspot.com
> >> >>
> >> >> "Conley" <Conley.RemoveThis@discussions.microsoft.com> wrote in message
> >> >> news:AA42241E-FC9F-4AF2-B7A9-EC7EC2CE72B7@microsoft.com...
> >> >> >I have already tried disabling my antivirus progam before setting up
> >> >> >the
> >> >> > scan, and it made no difference - the scan would not run. Besides,
> >> >> > when
> >> >> > chkdsk was working, it ran without regard to whether the antivirus
> >> >> > program
> >> >> > was running.
> >> >> >
> >> >> > "Rick Rogers" wrote:
> >> >> >
> >> >> >> Hi,
> >> >> >>
> >> >> >> Do you have any boot time antivirus scanners running?
> >> >> >>
> >> >> >> --
> >> >> >> Best of Luck,
> >> >> >>
> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> >> >> http://mvp.support.microsoft.com/
> >> >> >> Windows help - www.rickrogers.org
> >> >> >> My thoughts http://rick-mvp.blogspot.com
> >> >> >>
> >> >> >> "Conley" <Conley.RemoveThis@discussions.microsoft.com> wrote in message
> >> >> >> news:AEBC244A-238C-4B42-B373-47006FFAD833@microsoft.com...
> >> >> >> > The error message comes up AFTER the scan has been requested and
> >> >> >> > scheduled
> >> >> >> > and the computer has been rebooted so that the scan can run.
> >> >> >> >
> >> >> >> > "Rick Rogers" wrote:
> >> >> >> >
> >> >> >> >> Hi,
> >> >> >> >>
> >> >> >> >> Any volume in use cannot be dismounted, which is required for
> >> >> >> >> chkdsk
> >> >> >> >> to
> >> >> >> >> run
> >> >> >> >> a full check. Normally, one is prompted for it to be completed
> >> >> >> >> on
> >> >> >> >> the
> >> >> >> >> next
> >> >> >> >> reboot, does this not occur for you?
> >> >> >> >>
> >> >> >> >> --
> >> >> >> >> Best of Luck,
> >> >> >> >>
> >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> >> >> >> http://mvp.support.microsoft.com/
> >> >> >> >> Windows help - www.rickrogers.org
> >> >> >> >> My thoughts http://rick-mvp.blogspot.com
> >> >> >> >>
> >> >> >> >> "Conley" <Conley.RemoveThis@discussions.microsoft.com> wrote in message
> >> >> >> >> news:51C84671-6DAC-4D37-9595-DC559753ECEE@microsoft.com...
> >> >> >> >> > The chkdsk utility will no longer run. Instead, I get this
> >> >> >> >> > error
> >> >> >> >> > message:
> >> >> >> >> > "cannot open volume for direct access." I found some old KB
> >> >> >> >> > articles
> >> >> >> >> > indicating that this problem had come up under Windows XP and
> >> >> >> >> > was
> >> >> >> >> > going
> >> >> >> >> > to
> >> >> >> >> > be
> >> >> >> >> > fixed by an upcoming service pack. Why am I getting this
> >> >> >> >> > error
> >> >> >> >> > message
> >> >> >> >> > with
> >> >> >> >> > Vista Ultimate?
> >> >> >> >>
> >> >> >> >>
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >>
> >>
>
>

Hi Conley,

Raxco, a maker of another disk utility, has this page of programs known to
cause this issue. You may want to run through the list to see if any of them
apply:
http://www.raxco.com/support/windows/kb_details.cfm?kbid=494&issue=3

There isn't going to be a simple answer here, as under normal circumstances
the disk checker utility will run fine when scheduled. What you have is some
program that has altered the system and is gaining access to the drive and
running prior to the disk checker, thus preventing the exclusive access it
requires. Deciphering it will require some detective work, and simple
removal of any offending program will not always resolve the problem as it
may not undo all of the changes that the original installation made. This is
particularly so if the software was not designed for Vista.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Conley" <Conley.DeleteThis@discussions.microsoft.com> wrote in message
news:6A5EE865-2655-485E-9F33-B827BDBB6B77@microsoft.com...
> Rick,
>
> I tried this twice, with services enabled and with services disabled, and
> I
> saw the same thing both times. After hitting enter at the command line
> for
> chkntfs /d, a new command line appeared (i.e., no text confirming success
> with resetting defaults, which may be the normal behavior). I then ran
> chkdsk /r and got the same error message when it tried to run after the
> reboot.
>
> "Rick Rogers" wrote:
>
>> Hi Conley,
>>
>> Try running chkntfs /d, then chkdsk.
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "Conley" <Conley.DeleteThis@discussions.microsoft.com> wrote in message
>> news:6BE9C169-1A1F-41A5-A037-8638922C1998@microsoft.com...
>> > Per the KB article, I disabled all non-Microsoft services and rebooted.
>> > (There was very little there except for the antivirus program.)
>> >
>> > I then tried running chkdsk with various combinations of /f, /r and /x,
>> > and
>> > I got the following results:
>> >
>> > /f No text screen came up
>> > /r The screen with the error message re
>> > "direct
>> > access" came up
>> > /x No text screen came up
>> > /f /x No text screen came up
>> > /r /x The screen with the error message re
>> > "direct
>> > access" came up
>> >
>> > Do you know of anything else that I should be looking for if the
>> > problem
>> > is
>> > not attributable to a boot-loading third-party service or driver, which
>> > should have shown up on the Autoruns scan?
>> >
>> > Thanks for all of your time and effort.
>> >
>> >
>> >
>> > "Rick Rogers" wrote:
>> >
>> >> Hi,
>> >>
>> >> There's this: http://support.microsoft.com/kb/555484
>> >>
>> >> And as well some disk utilities make system changes that are not
>> >> undone
>> >> when
>> >> they are uninstalled. You might try running chkdsk /x to force
>> >> dismounting.
>> >>
>> >> --
>> >> Best of Luck,
>> >>
>> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> http://mvp.support.microsoft.com/
>> >> Windows help - www.rickrogers.org
>> >> My thoughts http://rick-mvp.blogspot.com
>> >>
>> >> "Conley" <Conley.DeleteThis@discussions.microsoft.com> wrote in message
>> >> news:BBB2E344-1202-418C-94C4-7AFB4AAFD81A@microsoft.com...
>> >> > What do you mean by "disk management software"? How does it cause
>> >> > this
>> >> > issue, and how do you undo the damage?
>> >> >
>> >> > There was a recent update to Norton Antivirus 2007, but I have
>> >> > uninstalled
>> >> > the program and installed AVG Free, and I still have the same
>> >> > problem.
>> >> > Another possibility would be a rootkit scanner called gmer that I
>> >> > tried
>> >> > out
>> >> > recently. After it caused my computer to freeze, I uninstalled it.
>> >> > I
>> >> > have
>> >> > searched the registry and the file system for any lingering traces
>> >> > of
>> >> > the
>> >> > program and found nothing. I have also run Autoruns, and I saw
>> >> > nothing
>> >> > on
>> >> > the list of what was loading at start-up that struck me as unusual.
>> >> >
>> >> >
>> >> >
>> >> > "Rick Rogers" wrote:
>> >> > .
>> >> >> Hi,
>> >> >>
>> >> >> AV programs are not the only problems, any disk management software
>> >> >> can
>> >> >> cause this issue. In addition, an update to your existing AV and
>> >> >> security
>> >> >> software can cause the issue (have you done any prior to this
>> >> >> problem
>> >> >> beginning?).
>> >> >>
>> >> >> --
>> >> >> Best of Luck,
>> >> >>
>> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> >> http://mvp.support.microsoft.com/
>> >> >> Windows help - www.rickrogers.org
>> >> >> My thoughts http://rick-mvp.blogspot.com
>> >> >>
>> >> >> "Conley" <Conley.DeleteThis@discussions.microsoft.com> wrote in message
>> >> >> news:AA42241E-FC9F-4AF2-B7A9-EC7EC2CE72B7@microsoft.com...
>> >> >> >I have already tried disabling my antivirus progam before setting
>> >> >> >up
>> >> >> >the
>> >> >> > scan, and it made no difference - the scan would not run.
>> >> >> > Besides,
>> >> >> > when
>> >> >> > chkdsk was working, it ran without regard to whether the
>> >> >> > antivirus
>> >> >> > program
>> >> >> > was running.
>> >> >> >
>> >> >> > "Rick Rogers" wrote:
>> >> >> >
>> >> >> >> Hi,
>> >> >> >>
>> >> >> >> Do you have any boot time antivirus scanners running?
>> >> >> >>
>> >> >> >> --
>> >> >> >> Best of Luck,
>> >> >> >>
>> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> >> >> http://mvp.support.microsoft.com/
>> >> >> >> Windows help - www.rickrogers.org
>> >> >> >> My thoughts http://rick-mvp.blogspot.com
>> >> >> >>
>> >> >> >> "Conley" <Conley.DeleteThis@discussions.microsoft.com> wrote in message
>> >> >> >> news:AEBC244A-238C-4B42-B373-47006FFAD833@microsoft.com...
>> >> >> >> > The error message comes up AFTER the scan has been requested
>> >> >> >> > and
>> >> >> >> > scheduled
>> >> >> >> > and the computer has been rebooted so that the scan can run.
>> >> >> >> >
>> >> >> >> > "Rick Rogers" wrote:
>> >> >> >> >
>> >> >> >> >> Hi,
>> >> >> >> >>
>> >> >> >> >> Any volume in use cannot be dismounted, which is required for
>> >> >> >> >> chkdsk
>> >> >> >> >> to
>> >> >> >> >> run
>> >> >> >> >> a full check. Normally, one is prompted for it to be
>> >> >> >> >> completed
>> >> >> >> >> on
>> >> >> >> >> the
>> >> >> >> >> next
>> >> >> >> >> reboot, does this not occur for you?
>> >> >> >> >>
>> >> >> >> >> --
>> >> >> >> >> Best of Luck,
>> >> >> >> >>
>> >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> >> >> >> http://mvp.support.microsoft.com/
>> >> >> >> >> Windows help - www.rickrogers.org
>> >> >> >> >> My thoughts http://rick-mvp.blogspot.com
>> >> >> >> >>
>> >> >> >> >> "Conley" <Conley.DeleteThis@discussions.microsoft.com> wrote in message
>> >> >> >> >> news:51C84671-6DAC-4D37-9595-DC559753ECEE@microsoft.com...
>> >> >> >> >> > The chkdsk utility will no longer run. Instead, I get this
>> >> >> >> >> > error
>> >> >> >> >> > message:
>> >> >> >> >> > "cannot open volume for direct access." I found some old
>> >> >> >> >> > KB
>> >> >> >> >> > articles
>> >> >> >> >> > indicating that this problem had come up under Windows XP
>> >> >> >> >> > and
>> >> >> >> >> > was
>> >> >> >> >> > going
>> >> >> >> >> > to
>> >> >> >> >> > be
>> >> >> >> >> > fixed by an upcoming service pack. Why am I getting this
>> >> >> >> >> > error
>> >> >> >> >> > message
>> >> >> >> >> > with
>> >> >> >> >> > Vista Ultimate?
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >>
>> >> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>>
>>

Thanks for coming up with the article. It greatly clarified the nature of
the problem.

I tried to run boot-time defragmentation with Diskeeper, and I got an error
message similar to the one that has been coming up with chkdsk.

I had never tried viewing "hidden devices" with Device Manager, and I was
surprised at how many items showed up under "non-plug and play drivers." I
have tried tinkering with disabling some of the items but that has not helped.

I am going to give up and try a Complete PC Restore from the Windows
Recovery Environment. If the program works as advertised, I will be back at a
point before I noticed the problem. Unfortunately, the problem may have been
there for some time before I noticed it.

"Rick Rogers" wrote:

> Hi Conley,
>
> Raxco, a maker of another disk utility, has this page of programs known to
> cause this issue. You may want to run through the list to see if any of them
> apply:
> http://www.raxco.com/support/windows/kb_details.cfm?kbid=494&issue=3
>
> There isn't going to be a simple answer here, as under normal circumstances
> the disk checker utility will run fine when scheduled. What you have is some
> program that has altered the system and is gaining access to the drive and
> running prior to the disk checker, thus preventing the exclusive access it
> requires. Deciphering it will require some detective work, and simple
> removal of any offending program will not always resolve the problem as it
> may not undo all of the changes that the original installation made. This is
> particularly so if the software was not designed for Vista.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "Conley" <Conley.DeleteThis@discussions.microsoft.com> wrote in message
> news:6A5EE865-2655-485E-9F33-B827BDBB6B77@microsoft.com...
> > Rick,
> >
> > I tried this twice, with services enabled and with services disabled, and
> > I
> > saw the same thing both times. After hitting enter at the command line
> > for
> > chkntfs /d, a new command line appeared (i.e., no text confirming success
> > with resetting defaults, which may be the normal behavior). I then ran
> > chkdsk /r and got the same error message when it tried to run after the
> > reboot.
> >
> > "Rick Rogers" wrote:
> >
> >> Hi Conley,
> >>
> >> Try running chkntfs /d, then chkdsk.
> >>
> >> --
> >> Best of Luck,
> >>
> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> http://mvp.support.microsoft.com/
> >> Windows help - www.rickrogers.org
> >> My thoughts http://rick-mvp.blogspot.com
> >>
> >> "Conley" <Conley.DeleteThis@discussions.microsoft.com> wrote in message
> >> news:6BE9C169-1A1F-41A5-A037-8638922C1998@microsoft.com...
> >> > Per the KB article, I disabled all non-Microsoft services and rebooted.
> >> > (There was very little there except for the antivirus program.)
> >> >
> >> > I then tried running chkdsk with various combinations of /f, /r and /x,
> >> > and
> >> > I got the following results:
> >> >
> >> > /f No text screen came up
> >> > /r The screen with the error message re
> >> > "direct
> >> > access" came up
> >> > /x No text screen came up
> >> > /f /x No text screen came up
> >> > /r /x The screen with the error message re
> >> > "direct
> >> > access" came up
> >> >
> >> > Do you know of anything else that I should be looking for if the
> >> > problem
> >> > is
> >> > not attributable to a boot-loading third-party service or driver, which
> >> > should have shown up on the Autoruns scan?
> >> >
> >> > Thanks for all of your time and effort.
> >> >
> >> >
> >> >
> >> > "Rick Rogers" wrote:
> >> >
> >> >> Hi,
> >> >>
> >> >> There's this: http://support.microsoft.com/kb/555484
> >> >>
> >> >> And as well some disk utilities make system changes that are not
> >> >> undone
> >> >> when
> >> >> they are uninstalled. You might try running chkdsk /x to force
> >> >> dismounting.
> >> >>
> >> >> --
> >> >> Best of Luck,
> >> >>
> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> >> http://mvp.support.microsoft.com/
> >> >> Windows help - www.rickrogers.org
> >> >> My thoughts http://rick-mvp.blogspot.com
> >> >>
> >> >> "Conley" <Conley.DeleteThis@discussions.microsoft.com> wrote in message
> >> >> news:BBB2E344-1202-418C-94C4-7AFB4AAFD81A@microsoft.com...
> >> >> > What do you mean by "disk management software"? How does it cause
> >> >> > this
> >> >> > issue, and how do you undo the damage?
> >> >> >
> >> >> > There was a recent update to Norton Antivirus 2007, but I have
> >> >> > uninstalled
> >> >> > the program and installed AVG Free, and I still have the same
> >> >> > problem.
> >> >> > Another possibility would be a rootkit scanner called gmer that I
> >> >> > tried
> >> >> > out
> >> >> > recently. After it caused my computer to freeze, I uninstalled it.
> >> >> > I
> >> >> > have
> >> >> > searched the registry and the file system for any lingering traces
> >> >> > of
> >> >> > the
> >> >> > program and found nothing. I have also run Autoruns, and I saw
> >> >> > nothing
> >> >> > on
> >> >> > the list of what was loading at start-up that struck me as unusual.
> >> >> >
> >> >> >
> >> >> >
> >> >> > "Rick Rogers" wrote:
> >> >> > .
> >> >> >> Hi,
> >> >> >>
> >> >> >> AV programs are not the only problems, any disk management software
> >> >> >> can
> >> >> >> cause this issue. In addition, an update to your existing AV and
> >> >> >> security
> >> >> >> software can cause the issue (have you done any prior to this
> >> >> >> problem
> >> >> >> beginning?).
> >> >> >>
> >> >> >> --
> >> >> >> Best of Luck,
> >> >> >>
> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> >> >> http://mvp.support.microsoft.com/
> >> >> >> Windows help - www.rickrogers.org
> >> >> >> My thoughts http://rick-mvp.blogspot.com
> >> >> >>
> >> >> >> "Conley" <Conley.DeleteThis@discussions.microsoft.com> wrote in message
> >> >> >> news:AA42241E-FC9F-4AF2-B7A9-EC7EC2CE72B7@microsoft.com...
> >> >> >> >I have already tried disabling my antivirus progam before setting
> >> >> >> >up
> >> >> >> >the
> >> >> >> > scan, and it made no difference - the scan would not run.
> >> >> >> > Besides,
> >> >> >> > when
> >> >> >> > chkdsk was working, it ran without regard to whether the
> >> >> >> > antivirus
> >> >> >> > program
> >> >> >> > was running.
> >> >> >> >
> >> >> >> > "Rick Rogers" wrote:
> >> >> >> >
> >> >> >> >> Hi,
> >> >> >> >>
> >> >> >> >> Do you have any boot time antivirus scanners running?
> >> >> >> >>
> >> >> >> >> --
> >> >> >> >> Best of Luck,
> >> >> >> >>
> >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> >> >> >> http://mvp.support.microsoft.com/
> >> >> >> >> Windows help - www.rickrogers.org
> >> >> >> >> My thoughts http://rick-mvp.blogspot.com
> >> >> >> >>
> >> >> >> >> "Conley" <Conley.DeleteThis@discussions.microsoft.com> wrote in message
> >> >> >> >> news:AEBC244A-238C-4B42-B373-47006FFAD833@microsoft.com...
> >> >> >> >> > The error message comes up AFTER the scan has been requested
> >> >> >> >> > and
> >> >> >> >> > scheduled
> >> >> >> >> > and the computer has been rebooted so that the scan can run.
> >> >> >> >> >
> >> >> >> >> > "Rick Rogers" wrote:
> >> >> >> >> >
> >> >> >> >> >> Hi,
> >> >> >> >> >>
> >> >> >> >> >> Any volume in use cannot be dismounted, which is required for
> >> >> >> >> >> chkdsk
> >> >> >> >> >> to
> >> >> >> >> >> run
> >> >> >> >> >> a full check. Normally, one is prompted for it to be
> >> >> >> >> >> completed
> >> >> >> >> >> on
> >> >> >> >> >> the
> >> >> >> >> >> next
> >> >> >> >> >> reboot, does this not occur for you?
> >> >> >> >> >>
> >> >> >> >> >> --
> >> >> >> >> >> Best of Luck,
> >> >> >> >> >>
> >> >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> >> >> >> >> http://mvp.support.microsoft.com/
> >> >> >> >> >> Windows help - www.rickrogers.org
> >> >> >> >> >> My thoughts http://rick-mvp.blogspot.com
> >> >> >> >> >>
> >> >> >> >> >> "Conley" <Conley.DeleteThis@discussions.microsoft.com> wrote in message
> >> >> >> >> >> news:51C84671-6DAC-4D37-9595-DC559753ECEE@microsoft.com...
> >> >> >> >> >> > The chkdsk utility will no longer run. Instead, I get this
> >> >> >> >> >> > error
> >> >> >> >> >> > message:
> >> >> >> >> >> > "cannot open volume for direct access." I found some old
> >> >> >> >> >> > KB
> >> >> >> >> >> > articles
> >> >> >> >> >> > indicating that this problem had come up under Windows XP
> >> >> >> >> >> > and
> >> >> >> >> >> > was
> >> >> >> >> >> > going
> >> >> >> >> >> > to
> >> >> >> >> >> > be
> >> >> >> >> >> > fixed by an upcoming service pack. Why am I getting this
> >> >> >> >> >> > error
> >> >> >> >> >> > message
> >> >> >> >> >> > with
> >> >> >> >> >> > Vista Ultimate?
> >> >> >> >> >>
> >> >> >> >> >>
> >> >> >> >>
> >> >> >> >>
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >>
> >>
>
>

The restore operation succeeded, but the problem with boot-time
defragmentation and error-checking is still there. I am going to contact
Diskeeper's customer support and see if they can shed any light on this.

"Rick Rogers" wrote:

> Hi Conley,
>
> Raxco, a maker of another disk utility, has this page of programs known to
> cause this issue. You may want to run through the list to see if any of them
> apply:
> http://www.raxco.com/support/windows/kb_details.cfm?kbid=494&issue=3
>
> There isn't going to be a simple answer here, as under normal circumstances
> the disk checker utility will run fine when scheduled. What you have is some
> program that has altered the system and is gaining access to the drive and
> running prior to the disk checker, thus preventing the exclusive access it
> requires. Deciphering it will require some detective work, and simple
> removal of any offending program will not always resolve the problem as it
> may not undo all of the changes that the original installation made. This is
> particularly so if the software was not designed for Vista.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "Conley" <Conley RemoveThis @discussions.microsoft.com> wrote in message
> news:6A5EE865-2655-485E-9F33-B827BDBB6B77@microsoft.com...
> > Rick,
> >
> > I tried this twice, with services enabled and with services disabled, and
> > I
> > saw the same thing both times. After hitting enter at the command line
> > for
> > chkntfs /d, a new command line appeared (i.e., no text confirming success
> > with resetting defaults, which may be the normal behavior). I then ran
> > chkdsk /r and got the same error message when it tried to run after the
> > reboot.
> >
> > "Rick Rogers" wrote:
> >
> >> Hi Conley,
> >>
> >> Try running chkntfs /d, then chkdsk.
> >>
> >> --
> >> Best of Luck,
> >>
> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> http://mvp.support.microsoft.com/
> >> Windows help - www.rickrogers.org
> >> My thoughts http://rick-mvp.blogspot.com
> >>
> >> "Conley" <Conley RemoveThis @discussions.microsoft.com> wrote in message
> >> news:6BE9C169-1A1F-41A5-A037-8638922C1998@microsoft.com...
> >> > Per the KB article, I disabled all non-Microsoft services and rebooted.
> >> > (There was very little there except for the antivirus program.)
> >> >
> >> > I then tried running chkdsk with various combinations of /f, /r and /x,
> >> > and
> >> > I got the following results:
> >> >
> >> > /f No text screen came up
> >> > /r The screen with the error message re
> >> > "direct
> >> > access" came up
> >> > /x No text screen came up
> >> > /f /x No text screen came up
> >> > /r /x The screen with the error message re
> >> > "direct
> >> > access" came up
> >> >
> >> > Do you know of anything else that I should be looking for if the
> >> > problem
> >> > is
> >> > not attributable to a boot-loading third-party service or driver, which
> >> > should have shown up on the Autoruns scan?
> >> >
> >> > Thanks for all of your time and effort.
> >> >
> >> >
> >> >
> >> > "Rick Rogers" wrote:
> >> >
> >> >> Hi,
> >> >>
> >> >> There's this: http://support.microsoft.com/kb/555484
> >> >>
> >> >> And as well some disk utilities make system changes that are not
> >> >> undone
> >> >> when
> >> >> they are uninstalled. You might try running chkdsk /x to force
> >> >> dismounting.
> >> >>
> >> >> --
> >> >> Best of Luck,
> >> >>
> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> >> http://mvp.support.microsoft.com/
> >> >> Windows help - www.rickrogers.org
> >> >> My thoughts http://rick-mvp.blogspot.com
> >> >>
> >> >> "Conley" <Conley RemoveThis @discussions.microsoft.com> wrote in message
> >> >> news:BBB2E344-1202-418C-94C4-7AFB4AAFD81A@microsoft.com...
> >> >> > What do you mean by "disk management software"? How does it cause
> >> >> > this
> >> >> > issue, and how do you undo the damage?
> >> >> >
> >> >> > There was a recent update to Norton Antivirus 2007, but I have
> >> >> > uninstalled
> >> >> > the program and installed AVG Free, and I still have the same
> >> >> > problem.
> >> >> > Another possibility would be a rootkit scanner called gmer that I
> >> >> > tried
> >> >> > out
> >> >> > recently. After it caused my computer to freeze, I uninstalled it.
> >> >> > I
> >> >> > have
> >> >> > searched the registry and the file system for any lingering traces
> >> >> > of
> >> >> > the
> >> >> > program and found nothing. I have also run Autoruns, and I saw
> >> >> > nothing
> >> >> > on
> >> >> > the list of what was loading at start-up that struck me as unusual.
> >> >> >
> >> >> >
> >> >> >
> >> >> > "Rick Rogers" wrote:
> >> >> > .
> >> >> >> Hi,
> >> >> >>
> >> >> >> AV programs are not the only problems, any disk management software
> >> >> >> can
> >> >> >> cause this issue. In addition, an update to your existing AV and
> >> >> >> security
> >> >> >> software can cause the issue (have you done any prior to this
> >> >> >> problem
> >> >> >> beginning?).
> >> >> >>
> >> >> >> --
> >> >> >> Best of Luck,
> >> >> >>
> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> >> >> http://mvp.support.microsoft.com/
> >> >> >> Windows help - www.rickrogers.org
> >> >> >> My thoughts http://rick-mvp.blogspot.com
> >> >> >>
> >> >> >> "Conley" <Conley RemoveThis @discussions.microsoft.com> wrote in message
> >> >> >> news:AA42241E-FC9F-4AF2-B7A9-EC7EC2CE72B7@microsoft.com...
> >> >> >> >I have already tried disabling my antivirus progam before setting
> >> >> >> >up
> >> >> >> >the
> >> >> >> > scan, and it made no difference - the scan would not run.
> >> >> >> > Besides,
> >> >> >> > when
> >> >> >> > chkdsk was working, it ran without regard to whether the
> >> >> >> > antivirus
> >> >> >> > program
> >> >> >> > was running.
> >> >> >> >
> >> >> >> > "Rick Rogers" wrote:
> >> >> >> >
> >> >> >> >> Hi,
> >> >> >> >>
> >> >> >> >> Do you have any boot time antivirus scanners running?
> >> >> >> >>
> >> >> >> >> --
> >> >> >> >> Best of Luck,
> >> >> >> >>
> >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> >> >> >> http://mvp.support.microsoft.com/
> >> >> >> >> Windows help - www.rickrogers.org
> >> >> >> >> My thoughts http://rick-mvp.blogspot.com
> >> >> >> >>
> >> >> >> >> "Conley" <Conley RemoveThis @discussions.microsoft.com> wrote in message
> >> >> >> >> news:AEBC244A-238C-4B42-B373-47006FFAD833@microsoft.com...
> >> >> >> >> > The error message comes up AFTER the scan has been requested
> >> >> >> >> > and
> >> >> >> >> > scheduled
> >> >> >> >> > and the computer has been rebooted so that the scan can run.
> >> >> >> >> >
> >> >> >> >> > "Rick Rogers" wrote:
> >> >> >> >> >
> >> >> >> >> >> Hi,
> >> >> >> >> >>
> >> >> >> >> >> Any volume in use cannot be dismounted, which is required for
> >> >> >> >> >> chkdsk
> >> >> >> >> >> to
> >> >> >> >> >> run
> >> >> >> >> >> a full check. Normally, one is prompted for it to be
> >> >> >> >> >> completed
> >> >> >> >> >> on
> >> >> >> >> >> the
> >> >> >> >> >> next
> >> >> >> >> >> reboot, does this not occur for you?
> >> >> >> >> >>
> >> >> >> >> >> --
> >> >> >> >> >> Best of Luck,
> >> >> >> >> >>
> >> >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> >> >> >> >> http://mvp.support.microsoft.com/
> >> >> >> >> >> Windows help - www.rickrogers.org
> >> >> >> >> >> My thoughts http://rick-mvp.blogspot.com
> >> >> >> >> >>
> >> >> >> >> >> "Conley" <Conley RemoveThis @discussions.microsoft.com> wrote in message
> >> >> >> >> >> news:51C84671-6DAC-4D37-9595-DC559753ECEE@microsoft.com...
> >> >> >> >> >> > The chkdsk utility will no longer run. Instead, I get this
> >> >> >> >> >> > error
> >> >> >> >> >> > message:
> >> >> >> >> >> > "cannot open volume for direct access." I found some old
> >> >> >> >> >> > KB
> >> >> >> >> >> > articles
> >> >> >> >> >> > indicating that this problem had come up under Windows XP
> >> >> >> >> >> > and
> >> >> >> >> >> > was
> >> >> >> >> >> > going
> >> >> >> >> >> > to
> >> >> >> >> >> > be
> >> >> >> >> >> > fixed by an upcoming service pack. Why am I getting this
> >> >> >> >> >> > error
> >> >> >> >> >> > message
> >> >> >> >> >> > with
> >> >> >> >> >> > Vista Ultimate?
> >> >> >> >> >>
> >> >> >> >> >>
> >> >> >> >>
> >> >> >> >>
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >>
> >>
>
>

Help, i am having the same problem!

"Conley" wrote:

> The chkdsk utility will no longer run. Instead, I get this error message:
> "cannot open volume for direct access." I found some old KB articles
> indicating that this problem had come up under Windows XP and was going to be
> fixed by an upcoming service pack. Why am I getting this error message with
> Vista Ultimate?