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Can't send messages on mobile device

 
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Carrie

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Since: Nov 19, 2004
Posts: 4



(Msg. 1) Posted: Sun Nov 01, 2009 5:00 am
Post subject: Can't send messages on mobile device
Archived from groups: microsoft>public>windows>vista>mail (more info?)

I can receive and send from laptop. I reently got a new palm phoneand when I
set up my aount I get a message say "unable to validate outgoing mail server
settings. You wil be able to receive emails, but maynot be able to send
emails from this account" I can recive BUT cannot send. Please help.

My outgoing server is smpt-server.kk.rr.com, authentication is on, port 25,
my user name is my email and password the same. There is an option for
encryption (none, SSL, TLS) and this marked none.
--
Carrie
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Gary VanderMolen

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Since: May 09, 2007
Posts: 3612



(Msg. 2) Posted: Sun Nov 01, 2009 2:34 pm
Post subject: Re: Can't send messages on mobile device [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Looks like you are running into a port 25 block. The Internet provider for
your Palm phone is not allowing connections on port 25 except to its
own SMTP server. For more on this general issue, see
http://www.postcastserver.com/help/Port_25_Blocking.aspx

The available workarounds when sending away from home ISP
connection are as follows:

1. Use webmail for sending (via your browser).
2. Ask your home ISP if they have a port other than '25' for SMTP.
3. Ask Palm's tech support if you can use their SMTP server.
4. Get a free Gmail account, configure it for POP access, set it up in your
Palm phone, and use that account for your sending chores. Gmail uses
port 465 for SMTP, which is not blocked like port 25 is.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen


"Carrie" <Carrie.TakeThisOut@discussions.microsoft.com> wrote in message news:05532EFC-253B-4A3D-9AAF-A05DB91E1EEA@microsoft.com...
>I can receive and send from laptop. I reently got a new palm phoneand when I
> set up my aount I get a message say "unable to validate outgoing mail server
> settings. You wil be able to receive emails, but maynot be able to send
> emails from this account" I can recive BUT cannot send. Please help.
>
> My outgoing server is smpt-server.kk.rr.com, authentication is on, port 25,
> my user name is my email and password the same. There is an option for
> encryption (none, SSL, TLS) and this marked none.
> --
> Carrie
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