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acetoolguy

External


Since: Aug 11, 2007
Posts: 7



(Msg. 1) Posted: Wed Nov 04, 2009 4:31 pm
Post subject: logon to pop3?
Archived from groups: microsoft>public>windows>vista>mail (more info?)

For the first time ever I get a message box asking me to log on to pop 3
before I can send e-mail. It wants a user name and password. To the best of
my knowledge I have never set one up. I tried any names and passwords used on
the computer but none are what it wants. Why is it doing this now? How do I
get past it? I have work related e-mails in my out box that need to go....
Thanks in advance for your help...
--
Steve
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mac

External


Since: Apr 12, 2004
Posts: 445



(Msg. 2) Posted: Wed Nov 04, 2009 7:20 pm
Post subject: Re: logon to pop3? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"acetoolguy" <acetoolguy.TakeThisOut@discussions.microsoft.com> wrote in message
news:D419A26B-4FBE-4F38-BF98-9FEE57A78A97@microsoft.com...
> For the first time ever I get a message box asking me to log on to pop 3
> before I can send e-mail. It wants a user name and password. To the best
> of
> my knowledge I have never set one up. I tried any names and passwords used
> on
> the computer but none are what it wants. Why is it doing this now? How do
> I
> get past it? I have work related e-mails in my out box that need to go....
> Thanks in advance for your help...
> --
> Steve

You did have a password and Username for the POP3 email account, or you
could not have set it up initially.

You need to enter those details at the Tools menu>accounts>select your
account>properties button>Server tab>apply>OK.

Your mail provider will be able to tell you your password if you provide
them with your email address.

Who is your mail provider?

What is the bit beyond the @ in your email address ONLY !! ?


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/
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acetoolguy

External


Since: Aug 11, 2007
Posts: 7



(Msg. 3) Posted: Wed Nov 04, 2009 7:20 pm
Post subject: Re: logon to pop3? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Ok....that would be comcast.net.....I'll mess around with it some more but I
thought I tried that name a p/w....any thoughts on why its asking now?
--
Steve


"mac" wrote:

>
> "acetoolguy" <acetoolguy RemoveThis @discussions.microsoft.com> wrote in message
> news:D419A26B-4FBE-4F38-BF98-9FEE57A78A97@microsoft.com...
> > For the first time ever I get a message box asking me to log on to pop 3
> > before I can send e-mail. It wants a user name and password. To the best
> > of
> > my knowledge I have never set one up. I tried any names and passwords used
> > on
> > the computer but none are what it wants. Why is it doing this now? How do
> > I
> > get past it? I have work related e-mails in my out box that need to go....
> > Thanks in advance for your help...
> > --
> > Steve
>
> You did have a password and Username for the POP3 email account, or you
> could not have set it up initially.
>
> You need to enter those details at the Tools menu>accounts>select your
> account>properties button>Server tab>apply>OK.
>
> Your mail provider will be able to tell you your password if you provide
> them with your email address.
>
> Who is your mail provider?
>
> What is the bit beyond the @ in your email address ONLY !! ?
>
>
> --
> Regards Steve.
> MS-MVP. MAIL. [DTS] UK.
> http://www.getsafeonline.org/
>
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mac

External


Since: Apr 12, 2004
Posts: 445



(Msg. 4) Posted: Wed Nov 04, 2009 9:20 pm
Post subject: Re: logon to pop3? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"acetoolguy" <acetoolguy DeleteThis @discussions.microsoft.com> wrote in message
news:DEEC5C7A-E66A-4730-9442-5F7582AB668E@microsoft.com...
> Ok....that would be comcast.net.....I'll mess around with it some more but
> I
> thought I tried that name a p/w....any thoughts on why its asking now?
> --
> Steve

The usual cause of lost or repeated requests for logon details is caused by
anti-virus programs that are set to scan your mail.
That same anti-virus program may have worked without problem for some time,
but a particular update can foul it up, it is best to disable email scanning
by any 3rd party program.

http://www.comcast.com/customers/faq/FaqDetails.ashx?Id=4988&INTCMP=IL...MCOMAL2


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/
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acetoolguy

External


Since: Aug 11, 2007
Posts: 7



(Msg. 5) Posted: Wed Nov 04, 2009 9:20 pm
Post subject: Re: logon to pop3? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Thanks for your time on this....I went into properties and got my user name
etc but it still wont work, so I deleted them and rewrote them, hit apply but
still no luck.
--
Steve


"mac" wrote:

>
> "acetoolguy" <acetoolguy.TakeThisOut@discussions.microsoft.com> wrote in message
> news:DEEC5C7A-E66A-4730-9442-5F7582AB668E@microsoft.com...
> > Ok....that would be comcast.net.....I'll mess around with it some more but
> > I
> > thought I tried that name a p/w....any thoughts on why its asking now?
> > --
> > Steve
>
> The usual cause of lost or repeated requests for logon details is caused by
> anti-virus programs that are set to scan your mail.
> That same anti-virus program may have worked without problem for some time,
> but a particular update can foul it up, it is best to disable email scanning
> by any 3rd party program.
>
> http://www.comcast.com/customers/faq/FaqDetails.ashx?Id=4988&INTCMP=IL...MCOMAL2
>
>
> --
> Regards Steve.
> MS-MVP. MAIL. [DTS] UK.
> http://www.getsafeonline.org/
>
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mac

External


Since: Apr 12, 2004
Posts: 445



(Msg. 6) Posted: Wed Nov 04, 2009 9:20 pm
Post subject: Re: logon to pop3? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"acetoolguy" <acetoolguy RemoveThis @discussions.microsoft.com> wrote in message
news:F6784A2A-475E-4652-B43B-B655F305B04B@microsoft.com...
> Thanks for your time on this....I went into properties and got my user
> name
> etc but it still wont work, so I deleted them and rewrote them, hit apply
> but
> still no luck.
> --


If you get any error message when you try to send or receive, please copy
and paste that unedited error to your reply prior to doing the below.

Are you sure that you are using the correct logon information? If you are
then try removing the account, then after closing and reopening WM, then
rebuild the account.

Remember that passwords are CaSe senSitiVe, try logging on to your account
here to confirm that the user credentials that you are using are correct?

https://login.comcast.net/login?s=portal&ontinue=http://redir.comcast..../redire


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/
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Gary VanderMolen

External


Since: May 09, 2007
Posts: 3612



(Msg. 7) Posted: Wed Nov 04, 2009 9:20 pm
Post subject: Re: logon to pop3? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Are you sure you have the correct password? Test it by logging in to
Comcast's webmail.

Also, which antivirus are you running? Some of them cause problems
with Windows Mail over time.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen


"acetoolguy" <acetoolguy.TakeThisOut@discussions.microsoft.com> wrote in message news:F6784A2A-475E-4652-B43B-B655F305B04B@microsoft.com...
> Thanks for your time on this....I went into properties and got my user name
> etc but it still wont work, so I deleted them and rewrote them, hit apply but
> still no luck.
> --
> Steve
>
>
> "mac" wrote:
>
>>
>> "acetoolguy" <acetoolguy.TakeThisOut@discussions.microsoft.com> wrote in message
>> news:DEEC5C7A-E66A-4730-9442-5F7582AB668E@microsoft.com...
>> > Ok....that would be comcast.net.....I'll mess around with it some more but
>> > I
>> > thought I tried that name a p/w....any thoughts on why its asking now?
>> > --
>> > Steve
>>
>> The usual cause of lost or repeated requests for logon details is caused by
>> anti-virus programs that are set to scan your mail.
>> That same anti-virus program may have worked without problem for some time,
>> but a particular update can foul it up, it is best to disable email scanning
>> by any 3rd party program.
>>
>> http://www.comcast.com/customers/faq/FaqDetails.ashx?Id=4988&INTCMP=IL...MCOMAL2
>>
>>
>> --
>> Regards Steve.
>> MS-MVP. MAIL. [DTS] UK.
>> http://www.getsafeonline.org/
>>
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acetoolguy

External


Since: Aug 11, 2007
Posts: 7



(Msg. 8) Posted: Wed Nov 04, 2009 9:20 pm
Post subject: Re: logon to pop3? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

the error message box is empty, i just discovered i can recieve emails....but
still cannot send them. i was aware of the case in my p/w
--
Steve


"mac" wrote:

>
> "acetoolguy" <acetoolguy RemoveThis @discussions.microsoft.com> wrote in message
> news:F6784A2A-475E-4652-B43B-B655F305B04B@microsoft.com...
> > Thanks for your time on this....I went into properties and got my user
> > name
> > etc but it still wont work, so I deleted them and rewrote them, hit apply
> > but
> > still no luck.
> > --
>
>
> If you get any error message when you try to send or receive, please copy
> and paste that unedited error to your reply prior to doing the below.
>
> Are you sure that you are using the correct logon information? If you are
> then try removing the account, then after closing and reopening WM, then
> rebuild the account.
>
> Remember that passwords are CaSe senSitiVe, try logging on to your account
> here to confirm that the user credentials that you are using are correct?
>
> https://login.comcast.net/login?s=portal&ontinue=http://redir.comcast..../redire
>
>
> --
> Regards Steve.
> MS-MVP. MAIL. [DTS] UK.
> http://www.getsafeonline.org/
>
>
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mac

External


Since: Apr 12, 2004
Posts: 445



(Msg. 9) Posted: Wed Nov 04, 2009 9:20 pm
Post subject: Re: logon to pop3? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"Gary VanderMolen" <gary.TakeThisOut@NoMail.invalid> wrote in message
news:OqTMrobXKHA.2008@TK2MSFTNGP06.phx.gbl...
Are you sure you have the correct password? Test it by logging in to
Comcast's webmail.

Also, which antivirus are you running? Some of them cause problems
with Windows Mail over time.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen


I am sure that I already covered those bases?


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/
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mac

External


Since: Apr 12, 2004
Posts: 445



(Msg. 10) Posted: Wed Nov 04, 2009 9:20 pm
Post subject: Re: logon to pop3? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"acetoolguy" <acetoolguy.TakeThisOut@discussions.microsoft.com> wrote in message
news:6AB6986A-A4C0-44C9-AFDF-AAACEABD6A87@microsoft.com...
> the error message box is empty, i just discovered i can recieve
> emails....but
> still cannot send them. i was aware of the case in my p/w
> --
> Steve

Check all your settings compared to those here:
http://www.comcast.com/Customers/FAQ/FaqDetails.ashx?Id=2288

From point 10 onwards.
Especially the port numbers to use for sending, point 14

--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/
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Login to vote
mac

External


Since: Apr 12, 2004
Posts: 445



(Msg. 11) Posted: Wed Nov 04, 2009 9:20 pm
Post subject: Re: logon to pop3? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"acetoolguy" <acetoolguy RemoveThis @discussions.microsoft.com> wrote in message
news:6AB6986A-A4C0-44C9-AFDF-AAACEABD6A87@microsoft.com...
> the error message box is empty, i just discovered i can recieve
> emails....but
> still cannot send them. i was aware of the case in my p/w
> --

Also remember to move any messages that would not previously send from your
Outbox to the Drafts Folder, prior to testing sending again.


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/
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Gary VanderMolen

External


Since: May 09, 2007
Posts: 3612



(Msg. 12) Posted: Wed Nov 04, 2009 9:20 pm
Post subject: Re: logon to pop3? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

You mean in your post that appeared 5 minutes before mine?
I only refresh downloaded posts at the beginning of a session, so yours
had not been downloaded yet.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen


" mac" <macknever.TakeThisOut@fsmail.net> wrote in message news:%230K7cqbXKHA.1280@TK2MSFTNGP04.phx.gbl...
>
> "Gary VanderMolen" <gary.TakeThisOut@NoMail.invalid> wrote in message
> news:OqTMrobXKHA.2008@TK2MSFTNGP06.phx.gbl...
> Are you sure you have the correct password? Test it by logging in to
> Comcast's webmail.
>
> Also, which antivirus are you running? Some of them cause problems
> with Windows Mail over time.
>
> --
> Gary VanderMolen, Microsoft MVP (Mail)
> http://mvp.support.microsoft.com/default.aspx/profile/vandermolen
>
>
> I am sure that I already covered those bases?
>
>
> --
> Regards Steve.
> MS-MVP. MAIL. [DTS] UK.
> http://www.getsafeonline.org/
>
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acetoolguy

External


Since: Aug 11, 2007
Posts: 7



(Msg. 13) Posted: Wed Nov 04, 2009 9:20 pm
Post subject: Re: logon to pop3? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

now i get this error message after following the info in the link you
provided....getting closer, it does not ask for user name p/w anymore.....but
still cannot send.
--
Steve


"mac" wrote:

>
> "acetoolguy" <acetoolguy.RemoveThis@discussions.microsoft.com> wrote in message
> news:6AB6986A-A4C0-44C9-AFDF-AAACEABD6A87@microsoft.com...
> > the error message box is empty, i just discovered i can recieve
> > emails....but
> > still cannot send them. i was aware of the case in my p/w
> > --
>
> Also remember to move any messages that would not previously send from your
> Outbox to the Drafts Folder, prior to testing sending again.
>
>
> --
> Regards Steve.
> MS-MVP. MAIL. [DTS] UK.
> http://www.getsafeonline.org/
>
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Sam Hobbs

External


Since: Jan 02, 2009
Posts: 83



(Msg. 14) Posted: Wed Nov 04, 2009 9:20 pm
Post subject: Re: logon to pop3? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Did you go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section?



"acetoolguy" <acetoolguy.TakeThisOut@discussions.microsoft.com> wrote in message
news:DEA1649E-7D82-455E-9930-1C1C2AC472CD@microsoft.com...
> The message could not be sent. The authentication setting might not be
> correct for your outgoing e-mail [SMTP] server. For help solving this
> problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> "I'm having problems sending e-mail" section. If you need help determining
> the proper server settings, please contact your e-mail service provider.
>
> now i get this error message after following the info in the link you
> provided....getting closer, it does not ask for user name p/w
> anymore.....but
> still cannot send.
> --
> Steve
>
>
> "mac" wrote:
>
>>
>> "acetoolguy" <acetoolguy.TakeThisOut@discussions.microsoft.com> wrote in message
>> news:6AB6986A-A4C0-44C9-AFDF-AAACEABD6A87@microsoft.com...
>> > the error message box is empty, i just discovered i can recieve
>> > emails....but
>> > still cannot send them. i was aware of the case in my p/w
>> > --
>>
>> Also remember to move any messages that would not previously send from
>> your
>> Outbox to the Drafts Folder, prior to testing sending again.
>>
>>
>> --
>> Regards Steve.
>> MS-MVP. MAIL. [DTS] UK.
>> http://www.getsafeonline.org/
>>
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acetoolguy

External


Since: Aug 11, 2007
Posts: 7



(Msg. 15) Posted: Wed Nov 04, 2009 9:20 pm
Post subject: Re: logon to pop3? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

something has worked because it is now sending....thanks for you help!
--
Steve


"acetoolguy" wrote:

> The message could not be sent. The authentication setting might not be
> correct for your outgoing e-mail [SMTP] server. For help solving this
> problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> "I'm having problems sending e-mail" section. If you need help determining
> the proper server settings, please contact your e-mail service provider.
>
> now i get this error message after following the info in the link you
> provided....getting closer, it does not ask for user name p/w anymore.....but
> still cannot send.
> --
> Steve
>
>
> "mac" wrote:
>
> >
> > "acetoolguy" <acetoolguy.DeleteThis@discussions.microsoft.com> wrote in message
> > news:6AB6986A-A4C0-44C9-AFDF-AAACEABD6A87@microsoft.com...
> > > the error message box is empty, i just discovered i can recieve
> > > emails....but
> > > still cannot send them. i was aware of the case in my p/w
> > > --
> >
> > Also remember to move any messages that would not previously send from your
> > Outbox to the Drafts Folder, prior to testing sending again.
> >
> >
> > --
> > Regards Steve.
> > MS-MVP. MAIL. [DTS] UK.
> > http://www.getsafeonline.org/
> >
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