Just installed Windows XP and I am getting the message bel..

Here is the error that I am getting:


Windows cannot load the device driver for this hardware. The driver may be
corrupted or missing. (Code 39)

Click Troubleshoot to start the troubleshooter for this device.

I don't see that the D drive shows up HD Tune: IC35L060AVER07-0 Information

Firmware version : ER6OA46A
Serial number : SZPTZT5T448
Capacity : 55.9 GB (~60.0 GB)
Buffer size : 1916 KB
Standard : ATA/ATAPI-0
Supported mode : UDMA Mode 5 (Ultra ATA/100)
Current mode : UDMA Mode 5 (Ultra ATA/100)

S.M.A.R.T : yes
48-bit Address : no
Read Look-Ahead : yes
Write Cache : yes
Host Protected Area : yes
Device Configuration Overlay : yes
Automatic Acoustic Management: yes
Power Management : yes
Advanced Power Management : yes
Power-up in Standby : yes
Security Mode : yes
Firmware Upgradable : no

Partition : 1
Drive letter : C:\
Label : LOCAL DISK
Capacity : 57215 MB
Usage : 22.86%
Type : FAT32
Bootable : Yes


HD Tune: IC35L060AVER07-0 Health

ID Current Worst ThresholdData Status

(01) Raw Read Error Rate 96 96 60 8 Ok

(02) Throughput Performance 100 100 50 0 Ok

(03) Spin Up Time 106 106 24 19923249 Ok

(04) Start/Stop Count 100 100 0 1131 Ok

(05) Reallocated Sector Count 100 100 5 20 Ok

(07) Seek Error Rate 100 100 67 0 Ok

(0 Seek Time Performance 100 100 20 11 Ok

(09) Power On Hours Count 100 100 0 1286 Ok

(0A) Spin Retry Count 100 100 60 0 Ok

(0C) Power Cycle Count 100 100 0 1131 Ok

(C0) Power Off Retract Count 100 100 50 1131 Ok

(C1) Load Cycle Count 100 100 50 1131 Ok

(C2) Temperature 161 161 0 786466 Ok

(C4) Reallocated Event Count 100 100 0 25 Ok

(C5) Current Pending Sector 100 100 0 0 Ok

(C6) Offline Uncorrectable 100 100 0 0 Ok

(C7) Ultra DMA CRC Error Count 200 200 0 0 Ok


Power On Time : 1286
Health Status : Ok






"Gerry" wrote:

> Select Start, Control Panel, Administrative Tools, Computer Management,
> Disk Management. What information is given regarding your D drive?
>
> Try running HD Tune(freeware).
>
> Download and run it and see what it turns up.
> http://www.hdtune.com/
>
> Select the Info tabs and place the cursor on the drive under Drive
> letter and then double click the two page icon ( copy to Clipboard )
> and copy into a further message.
>
> Select the Health tab and then double click the two page icon ( copy
> to Clipboard ) and copy into a further message. Also do a full surface
> scan with HD Tune.
>
>
>
> --
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
>
> Quicken Help wrote:
> > I try to back up anything to my D drive. The message is: "Windows
> > cannot load device driver for this hardware. The driver may be
> > corrupted or missing (code 39)", when trying to write to your D drive
> > of your Windows XP based computer.
> > I was trying to back up my quicken and it now says that D drive is not
> > accessible. I also tried to save files to D and it won't do that
> > either.
> >
> > Any ideas how to correct?
>
>
>

In HD Tune on the Health Tab in the top left of the window is a box with
a scroll bar. You need to scroll down and select the second drive to
display the information.

Is there a reason for having the first drive formatted as FAT32?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Quicken Help wrote:
> Here is the error that I am getting:
>
>
> Windows cannot load the device driver for this hardware. The driver
> may be corrupted or missing. (Code 39)
>
> Click Troubleshoot to start the troubleshooter for this device.
>
> I don't see that the D drive shows up HD Tune: IC35L060AVER07-0
> Information
>
> Firmware version : ER6OA46A
> Serial number : SZPTZT5T448
> Capacity : 55.9 GB (~60.0 GB)
> Buffer size : 1916 KB
> Standard : ATA/ATAPI-0
> Supported mode : UDMA Mode 5 (Ultra ATA/100)
> Current mode : UDMA Mode 5 (Ultra ATA/100)
>
> S.M.A.R.T : yes
> 48-bit Address : no
> Read Look-Ahead : yes
> Write Cache : yes
> Host Protected Area : yes
> Device Configuration Overlay : yes
> Automatic Acoustic Management: yes
> Power Management : yes
> Advanced Power Management : yes
> Power-up in Standby : yes
> Security Mode : yes
> Firmware Upgradable : no
>
> Partition : 1
> Drive letter : C:\
> Label : LOCAL DISK
> Capacity : 57215 MB
> Usage : 22.86%
> Type : FAT32
> Bootable : Yes
>
>
> HD Tune: IC35L060AVER07-0 Health
>
> ID Current Worst ThresholdData
> Status
>
> (01) Raw Read Error Rate 96 96 60 8
> Ok
>
> (02) Throughput Performance 100 100 50 0
> Ok
>
> (03) Spin Up Time 106 106 24 19923249
> Ok
>
> (04) Start/Stop Count 100 100 0 1131
> Ok
>
> (05) Reallocated Sector Count 100 100 5 20
> Ok
>
> (07) Seek Error Rate 100 100 67 0
> Ok
>
> (0 Seek Time Performance 100 100 20 11
> Ok
>
> (09) Power On Hours Count 100 100 0 1286
> Ok
>
> (0A) Spin Retry Count 100 100 60 0
> Ok
>
> (0C) Power Cycle Count 100 100 0 1131
> Ok
>
> (C0) Power Off Retract Count 100 100 50 1131
> Ok
>
> (C1) Load Cycle Count 100 100 50 1131
> Ok
>
> (C2) Temperature 161 161 0 786466
> Ok
>
> (C4) Reallocated Event Count 100 100 0 25
> Ok
>
> (C5) Current Pending Sector 100 100 0 0
> Ok
>
> (C6) Offline Uncorrectable 100 100 0 0
> Ok
>
> (C7) Ultra DMA CRC Error Count 200 200 0 0
> Ok
>
>
> Power On Time : 1286
> Health Status : Ok
>
>
>
>
>
>
> "Gerry" wrote:
>
>> Select Start, Control Panel, Administrative Tools, Computer
>> Management, Disk Management. What information is given regarding
>> your D drive?
>>
>> Try running HD Tune(freeware).
>>
>> Download and run it and see what it turns up.
>> http://www.hdtune.com/
>>
>> Select the Info tabs and place the cursor on the drive under Drive
>> letter and then double click the two page icon ( copy to Clipboard )
>> and copy into a further message.
>>
>> Select the Health tab and then double click the two page icon ( copy
>> to Clipboard ) and copy into a further message. Also do a full
>> surface scan with HD Tune.
>>
>>
>>
>> --
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~
>> FCA
>> Stourport, England
>> Enquire, plan and execute
>> ~~~~~~~~~~~~~~~~~~~
>>
>>
>> Quicken Help wrote:
>>> I try to back up anything to my D drive. The message is: "Windows
>>> cannot load device driver for this hardware. The driver may be
>>> corrupted or missing (code 39)", when trying to write to your D
>>> drive of your Windows XP based computer.
>>> I was trying to back up my quicken and it now says that D drive is
>>> not accessible. I also tried to save files to D and it won't do
>>> that either.
>>>
>>> Any ideas how to correct?