No destination drive when trying to burn a DVD

On Sep 8, 5:13 pm, SteveL <Ste....TakeThisOut@discussions.microsoft.com> wrote:
> I have a PIII with a NEC DVDRW DL 6500A, Win XP pro retail, 1gb mem, all
> updates, last month I did a BU of my system using Nero 6 (all updates) with
> no issues..  Since then my system has done Windows updates and now when I run
> Nero I get a "no destination drive" noting changed on my Laptop...  I looked
> at device manager and windows was reporting my DVD as a regular CD-ROM I
> removed it and rebooted the system and it finally came back with the correct
> DVD to no avail...  I go to update driver and look at the list and the only
> thing it has listed are CD-Rom's no DVDRW not even CDRW's...  I did a search
> for this issue on the net and apparently there are quit a few people having
> this same issue with the same problem.....
>
> When I look at explorer it reports the F: drive as a DVD_RW...
>
> I have tried this as well:
> Click Start then Run and type regedit...click "Ok"
>
> In the left pane, expand (click +) HKEY_LOCAL_MACHINE, then SYSTEM, then
> CurrentControlSet, then Control, then Class, and click on
> {4D36E965-E325-11CE-BFC1-08002BE10318}
>
> Right click on {4D36E965-E325-11CE-BFC1-08002BE10318} and choose Export.
> Name this file "filters" and save it to your desktop. This file can be
> deleted when it is determined it is no longer needed.
>
> In the right pane, if either UpperFilters or LowerFilters are present, right
> click on it and choose Delete...accept the deletion. Delete both if they are
> both present.
>
> Close Registry Editor and reboot
> ***********************************
>
> I even tried to do a in place repair to no avail............  TIA Steve

First thing, is the version of Nero 6 the one that was "shipped" with
laptop / Nec DVDRW DL 6500A?? Nero tends to be available in two
versions:

1) Bundled withthe PC / "optical" (CD or DVD) burning drive. This
version is made for a 'specific" brand of burning drive. This will
not be allowed to work if the software does not detect the drive this
software was configured for (known as OEM)

2) Retail "box" version sold as Nero in stores.

As now the burning is not working and you are not sure if the software
or drive is the "true" problem, locate a free "disk burning"
software. This new software should be able to access the Nec DVDRW DL
6500A drive and if the "disk burn" works with it, problem is with Nero
6.

> First thing, is the version of Nero 6 the one that was "shipped" with
> laptop / Nec DVDRW DL 6500A?? Nero tends to be available in two
> versions:
>
> 1) Bundled withthe PC / "optical" (CD or DVD) burning drive. This
> version is made for a 'specific" brand of burning drive. This will
> not be allowed to work if the software does not detect the drive this
> software was configured for (known as OEM)
>
> 2) Retail "box" version sold as Nero in stores.
>
> As now the burning is not working and you are not sure if the software
> or drive is the "true" problem, locate a free "disk burning"
> software. This new software should be able to access the Nec DVDRW DL
> 6500A drive and if the "disk burn" works with it, problem is with Nero
> 6.
>

The Nero SW came with the DVD drive, I have been using the SW for over 4
years with no issues, I downloaded the Nero 9 free version and it still does
not see the drive....

On Sep 8, 1:27 pm, SteveL <Ste... RemoveThis @discussions.microsoft.com> wrote:

> The Nero SW came with the DVD drive, I have been using the SW for over 4
> years with no issues, I downloaded the Nero 9 free version and it still does
> not see the drive....- Hide quoted text -

You should be grateful that your burner has served you 4 years long.
It is time to buy a new replacement.

On Sep 8, 4:58 pm, Harry <harryooopot....RemoveThis@hotmail.com> wrote:
> On Sep 8, 1:27 pm, SteveL <Ste....RemoveThis@discussions.microsoft.com> wrote:
>
> > The Nero SW came with the DVD drive, I have been using the SW for over 4
> > years with no issues, I downloaded the Nero 9 free version and it still does
> > not see the drive....- Hide quoted text -
>
> You should be grateful that your burner has served you 4 years long.
> It is time to buy a new replacement.

The drive is part of a laptop. It is difficult to replace laptop
drives.

"SteveL" <SteveL.RemoveThis@discussions.microsoft.com> wrote in message
news:6294193C-46EA-413E-8BB5-52F4C791CA1C@microsoft.com...
>I have a PIII with a NEC DVDRW DL 6500A, Win XP pro retail, 1gb mem, all
> updates, last month I did a BU of my system using Nero 6 (all updates)
> with
> no issues.. Since then my system has done Windows updates and now when I
> run
> Nero I get a "no destination drive" noting changed on my Laptop... I
> looked
> at device manager and windows was reporting my DVD as a regular CD-ROM I
> removed it and rebooted the system and it finally came back with the
> correct
> DVD to no avail... I go to update driver and look at the list and the
> only
> thing it has listed are CD-Rom's no DVDRW not even CDRW's... I did a
> search
> for this issue on the net and apparently there are quit a few people
> having
> this same issue with the same problem.....
>

You're running Windows XP on a P III with 1Gb of memory????

That might be your problem.

On Sep 9, 11:01 am, "M.I.5¾" <no.....TakeThisOut@no.where.NO_SPAM.co.uk> wrote:
> "SteveL" <Ste....TakeThisOut@discussions.microsoft.com> wrote in message
>
> news:6294193C-46EA-413E-8BB5-52F4C791CA1C@microsoft.com...
>
>
>
> >I have a PIII with a NEC DVDRW DL 6500A, Win XP pro retail, 1gb mem, all
> > updates, last month I did a BU of my system using Nero 6 (all updates)
> > with
> > no issues..  Since then my system has done Windows updates and now when I
> > run
> > Nero I get a "no destination drive" noting changed on my Laptop...  I
> > looked
> > at device manager and windows was reporting my DVD as a regular CD-ROM I
> > removed it and rebooted the system and it finally came back with the
> > correct
> > DVD to no avail...  I go to update driver and look at the list and the
> > only
> > thing it has listed are CD-Rom's no DVDRW not even CDRW's...  I did a
> > search
> > for this issue on the net and apparently there are quit a few people
> > having
> > this same issue with the same problem.....
>
> You're running Windows XP on a P III with 1Gb of memory????
>
> That might be your problem.

No. It will work. Ran XP on P IlI before. Just extremely slow.

>
> No. It will work. Ran XP on P IlI before. Just extremely slow.
>

That all depends on who is configuring the PC or laptop, MS adds so many
useless services that the majority of a home user does not use or will ever
use them that makes the system slow.... In accordance with MS guidelines you
are able to install XP on a 233 mhz PC with 128 MB of ram see:
http://www.microsoft.com/windowsxp/sysreqs/pro.mspx

After the inplace repair the DVD shows up on the device manager correctly
but in explorer it shows up as a CD-ROM, I go into the properties of the
drive and MS reports it as a standard cd-rom, which tells me that windows is
reporting the drive incorrectly, thus the question was put forward.... If I
had not seen others with current posts with the same problem I would agree
that the problem lies in the DVD.. I can not believe that this is the
problem since others are having the same issue, this would not be the first
time that MS screwed something up while fixing another....

Anyone else want to take a crack at it? Thx again

On Sep 9, 9:08 am, SteveL <Ste....DeleteThis@discussions.microsoft.com> wrote:

> After the inplace repair the DVD shows up on the device manager correctly
> but in explorer it shows up as a CD-ROM, I go into the properties of the
> drive and MS reports it as a standard cd-rom, which tells me that windows is
> reporting the drive incorrectly, thus the question was put forward....  If I
> had not seen others with current posts with the same problem I would agree
> that the problem lies in the DVD..  I can not believe that this is the
> problem since others are having the same issue, this would not be the first
> time that MS screwed something up while fixing another....
>
> Anyone else want to take a crack at it? Thx again

The first thing you should do is to check if your DVD burner is still
functional.

Here are at least two ways.
1. restore your OS from a previous backup that you know the burner
was working. If the burner becomes not working, then it was not
related
to any OS change (i.e. MS update). Otherwise, follow the steps I
quoted
earlier to trouble-shoot which MS update has caused your problem.
OR
2. boot up your computer with a third party bootable OS on CDROM.
Examples are Knoppix, UBCD4Win; and you check if your DVD
burner still works.

"Harry" wrote:


> The first thing you should do is to check if your DVD burner is still
> functional.
>
> Here are at least two ways.
> 1. restore your OS from a previous backup that you know the burner
> was working. If the burner becomes not working, then it was not
> related
> to any OS change (i.e. MS update). Otherwise, follow the steps I
> quoted
> earlier to trouble-shoot which MS update has caused your problem.
> OR
> 2. boot up your computer with a third party bootable OS on CDROM.
> Examples are Knoppix, UBCD4Win; and you check if your DVD
> burner still works.
>
>

Step one is impossible, even for most here, XP only holds about 2 weeks of
back up, so that idea is out the door... Now step 2 is a very good idea, I
will have to find my knoppix CD but if I do not have one then I will have to
borrow a PC with a burner from someone.... So here is a question: Does
Knoopix or UBCD4WIN have a built in burning SW? If not it will be hard to
test my drive.. I have not used Knoppix in a long time and I know it was used
to recover data so I am assuming that todays version does... Thx again Steve

On Sep 10, 7:01 am, SteveL <Ste... DeleteThis @discussions.microsoft.com> wrote:


> Step one is impossible, even for most here, XP only holds about 2 weeks of
> back up, so that idea is out the door...

From your original post:
" last month [you] did a BU of my system using Nero 6 (all updates)
with no issues."

What happened to your backup? you chuked it away?
If so, what can I say


>Now step 2 is a very good idea, I
> will have to find my knoppix CD but if I do not have one then I will have to
> borrow a PC with a burner from someone....  So here is a question: Does
> Knoopix or UBCD4WIN have a built in burning SW?

UBCD4Win has serveral burning tools.
See here : http://www.ubcd4win.com/contents.htm

But building an UBCD4Win bootable CD would take some effort.
P2P download a copy is a quick alternative, if you can find one.

> If not it will be hard to
> test my drive.. I have not used Knoppix in a long time and I know it was used
> to recover data so I am assuming that todays version does...  

I haven't tried Knoppix for quite a while; it should have burning
tools.
But I'll let you figure it out.

OK more details, I was finally able to find the correct firmware for my DVDRW
and updated it to no avail, it did not work. So my next step was to find a
good free burning SW, so I downloaded Starburn and it worked for the most
part granted that I had a problem with a directory that I was trying to burn
onto the DVD but no big deal...

So as I stated before MS changed something and they need to take a closer
look at it.............

<entire conversation>
http://groups.google.com/group/microsoft.public.windowsxp.hardware/bro..._frm/th



SteveL wrote:
> I have a PIII with a NEC DVDRW DL 6500A, Win XP pro retail, 1gb
> mem, all updates, last month I did a BU of my system using Nero 6
> (all updates) with no issues.. Since then my system has done
> Windows updates and now when I run Nero I get a "no destination
> drive" noting changed on my Laptop... I looked at device manager
> and windows was reporting my DVD as a regular CD-ROM I removed it
> and rebooted the system and it finally came back with the correct
> DVD to no avail... I go to update driver and look at the list and
> the only thing it has listed are CD-Rom's no DVDRW not even
> CDRW's... I did a search for this issue on the net and apparently
> there are quit a few people having this same issue with the same
> problem.....
>
> When I look at explorer it reports the F: drive as a DVD_RW...
>
> I have tried this as well:
> Click Start then Run and type regedit...click "Ok"
>
> In the left pane, expand (click +) HKEY_LOCAL_MACHINE, then SYSTEM,
> then CurrentControlSet, then Control, then Class, and click on
> {4D36E965-E325-11CE-BFC1-08002BE10318}
>
> Right click on {4D36E965-E325-11CE-BFC1-08002BE10318} and choose
> Export. Name this file "filters" and save it to your desktop. This
> file can be deleted when it is determined it is no longer needed.
>
> In the right pane, if either UpperFilters or LowerFilters are
> present, right click on it and choose Delete...accept the deletion.
> Delete both if they are both present.
>
> Close Registry Editor and reboot
> ***********************************
>
> I even tried to do a in place repair to no avail...

<snipped>

SteveL wrote:
> OK more details, I was finally able to find the correct firmware
> for my DVDRW and updated it to no avail, it did not work. So my
> next step was to find a good free burning SW, so I downloaded
> Starburn and it worked for the most part granted that I had a
> problem with a directory that I was trying to burn onto the DVD but
> no big deal...
>
> So as I stated before MS changed something and they need to take a
> closer look at it.............

Only addressing your last sentence: Why?

I have a few thouasand customers/machines running Windows XP with SP3 and
all current patches and their DVD/CD burning has not been affected. I would
bet there are millions of others in the same boat - no problem using their
CD/DVD burners with fully patched systems.

The problem is with your setup/system.

And before you (maybe) go into a rant (or someone else might) about how I am
defending Microsoft - *shrug* I've said it before and I will say it again.
I could care less about Microsoft. Let them disappear - it will just mean
after a while I will support more of something else and less and less of
their products. I like computers and such - Microsoft produces a lot of
software and is one of the top OSes out there now - but in the end -
whatever I need to support/use - I will.

This is defending common sense. There is not enough people experiencing the
problem you are describing to say that a patch or something done to your
Operating System by the manufacturer's of said OS have made some large
mistake and they need to fix it. In fact - it is far more logical to say
that something is wrong with your particular system and you might need to
look into changing something you have/do.

Want a way to test it? Make a image (disk-image) of your hard disk drive on
external (safe) media then do a clean installation of Windows XP, get it
100% updated and patched with nothing else installed. Install your CD/DVD
burning software. Work? If so - wasn't Windows XP/Microsoft. You can
re-apply the backup image, be back to the same point you were before and
troubleshoot with the new knowledge.

If it does fail - come back with that information and we can troubleshoot
that.

And yeah - you can use the logic that it was working and all you did was
apply patches and now it doesn't work - so it must be the patches fault...
but it's not the entire story. The software that no longer works may need
to be updated. Some other software/driver may need to be updated from
another manufacturer. You have way more variables involved in your current
situation than just "Windows XP", "Patches for Windows XP" and "Nero 6".

Would I try the suggested test (image, re-install, test) - yep. I might
even turn the image into a Virtual Machine once the cleanly installed
machine worked (if it did) as I wanted so I could use it until I got
everything I really needed re-installed on the actual machine.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

"Shenan Stanley" wrote:

Wow where to start, had you read all of my posts you would have realized
that I stated that all patches where done to all programs involved with the
issue, you would have realized that the only SW that gets update is MICROSOFT
and no other... As far as imaging my PC and starting over this is a common
excuse from SW developers.... Let's see how many patches has MS put out for
XP and even Vista? That is the problem with this country they release new SW
before they fix the old.....

Now if there is any other more intelligent people out there that has a
better explanation, since I have already proved this person wrong and the
burner does work, I'd be happy to listen....

Go cry to Bill