Can't delete a System Folder

I am working on a client's HP laptop running Vista Home Premium cleaning out
all the items he wants removed. One of the items was Nero 7.0.xxx which
wasn't 100% compatible with Vista. I finally got everything of Nero removed
except a folder named "Nero Scout" which is displayed in "Computer" under
the drives.

I ran every commandline I could find online, to remove "Nero Scout" all of
which failed because the item "MediaLibraryNSE.dll" couldn't be found. I
also ran the latest Nero Cleaning Tool. I've run CCleaner and RegSupreme
Pro. And finally I did a search in Regedit for "Nero" and "Ahead" (directly
related to Nero) and deleted all items. What that accomplished was to remove
the folder "name", but the folder remains. Right-clicking on the folder and
choosing "Properties" gets an error: "The properties for this item are not
available". The "Type" shows it as "System Folder".

I did a Registry search for both of the strings showing in the Info Pane and
the second one: "3D6BE802-FCOD-4594-A304-E611F97089DC}" looked promising,
but I am reluctance to delete it. hehe Here is where it is located:
"HKEY_USERS\S-1-5-21-1875865841-1623057015-2609914292-1000\Software\Microsoft\Windows\CurentVersion\Shell
Extensions\Cached"

Bottom line.... how do I remove that folder?

Have you tried to take ownership of the file and delete it in Safe Mode or with the Command Line

--
Peter

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"Hapkido" <hapkidomeister.DeleteThis@gmail.com> wrote in message news:%23QTo2Wj1HHA.4672@TK2MSFTNGP05.phx.gbl...
>I am working on a client's HP laptop running Vista Home Premium cleaning out
> all the items he wants removed. One of the items was Nero 7.0.xxx which
> wasn't 100% compatible with Vista. I finally got everything of Nero removed
> except a folder named "Nero Scout" which is displayed in "Computer" under
> the drives.
>
> I ran every commandline I could find online, to remove "Nero Scout" all of
> which failed because the item "MediaLibraryNSE.dll" couldn't be found. I
> also ran the latest Nero Cleaning Tool. I've run CCleaner and RegSupreme
> Pro. And finally I did a search in Regedit for "Nero" and "Ahead" (directly
> related to Nero) and deleted all items. What that accomplished was to remove
> the folder "name", but the folder remains. Right-clicking on the folder and
> choosing "Properties" gets an error: "The properties for this item are not
> available". The "Type" shows it as "System Folder".
>
> I did a Registry search for both of the strings showing in the Info Pane and
> the second one: "3D6BE802-FCOD-4594-A304-E611F97089DC}" looked promising,
> but I am reluctance to delete it. hehe Here is where it is located:
> "HKEY_USERS\S-1-5-21-1875865841-1623057015-2609914292-1000\Software\Microsoft\Windows\CurentVersion\Shell
> Extensions\Cached"
>
> Bottom line.... how do I remove that folder?
>