Greetings Melva,
When you see the "we are sorry for the inconvenience" error, click the "click here" link --
in the next screen, you'll see
something like the following:
szAppName : msnmsgr.exe szAppVer : 5.1.2600.0 szModName : rpcrt4.dll
If you could reply back with what the szModName has in your error, would make it easier to
determine what the problem is.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources -
http://messenger.jonathankay.com
"Melva" <melva05d DeleteThis @birght.net> wrote in message news:0daf01c36d64$a7dcabc0$a301280a@phx.gbl...
> Is anyone else having trouble with Messenger 6.0? When I
> load it, I get a message that says "messenger is having a
> problem and must close". How can I fix it?