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Jason

External


Since: Aug 23, 2003
Posts: 1



(Msg. 1) Posted: Sat Aug 23, 2003 4:14 am
Post subject: messenger no go
Archived from groups: microsoft>public>windowsxp>messenger (more info?)

I can log onto the internet and do all that but I can not
get on my msn messenger at all. I tried 6.0 and still a
no go. I can access my account from other computers
though. Any help would be good . Thanx, Jason
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Jonathan Kay [MVP]

External


Since: Sep 08, 2006
Posts: 7340



(Msg. 2) Posted: Mon Aug 25, 2003 7:46 am
Post subject: Re: messenger no go [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Greetings Jason,

Here are some suggestions you might want to check/try:

1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf, then try
signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK

Then try again.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"Jason" <paulie_walnutz_777 DeleteThis @yahoo.com> wrote in message
news:080b01c36991$ab6da590$a601280a@phx.gbl...
> I can log onto the internet and do all that but I can not
> get on my msn messenger at all. I tried 6.0 and still a
> no go. I can access my account from other computers
> though. Any help would be good . Thanx, Jason
Back to top
Login to vote
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