Chuck wrote:
> Help!!
> Windows security suite has installed itself on my computer (I think
> through the Automatic update feature) and I can't get rid of it. It's not
> the full version but some kind of come-on that keeps popping up and
> telling me I have all kinds of viruses and to get rid of them I have to
> sign up. My computer is not running any differently than before except for
> the constant annoying
> pop-ups. I can't find it in the add/remove programs to remove it - can
> anyone help me?
Your system is infected with a rogue antivirus program. It is called "rogue"
because it pretends to be A Good Guy but is really Evil. Do not pay them!
Look for removal steps here Bleeping Computer removal how-to's -
http://www.bleepingcomputer.com/forums/forum55.html
or here - Malwarebytes malware removal guides -
http://tinyurl.com/5xrpft
Malwarebytes' Anti-malware (MBAM) or SuperAntiSpyware will often do the job.
Both have free versions and you do not need to purchase these programs.
These may work for you and all may be well. However, in many cases the
computer will also be infected with Zlob and/or Vundo trojans and protected
by a rootkit. These machines are extremely difficult to clean.
If your machine is one of these cases, either get guided help at one of the
specialty forums below OR back up your data and do a clean install of
Windows. It is your choice. If you are unsure how to back up your data or
how to do a clean install, you can take your machine to a local computer
professional. I don't recommend using BigComputerStore/GeekSquad types of
places.
PLEASE DO NOT POST LOGS IN THE MS NEWSGROUPS.
http://aumha.net/viewtopic.php?t=4075 - Posting FAQ
http://aumha.net/viewforum.php?f=30
http://www.bleepingcomputer.com/forums/forum22.html
http://www.dslreports.com/forum/cleanup
http://www.cybertechhelp.com/forums/forumdisplay.php?f=25
http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-
f37.html
http://www.malwarebytes.org/forums/index.php?showforum=7
http://gladiator-antivirus.com/forum/index.php?showforum=170
http://spywarewarrior.com/viewforum.php?f=5
http://forums.techguy.org/54-security/
http://forums.tomcoyote.org/
http://www.thespykiller.co.uk/index.php?board=3.0
http://forums.subratam.org/index.php?showforum=7
Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ