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Chuck

External


Since: Dec 14, 2006
Posts: 20



(Msg. 1) Posted: Thu Sep 10, 2009 2:17 pm
Post subject: Windows security suite
Archived from groups: microsoft>public>windowsxp>security_admin (more info?)

Help!!
Windows security suite has installed itself on my computer (I think through
the Automatic update feature) and I can't get rid of it. It's not the full
version but some kind of come-on that keeps popping up and telling me I have
all kinds of viruses and to get rid of them I have to sign up. My computer is
not running any differently than before except for the constant annoying
pop-ups. I can't find it in the add/remove programs to remove it - can
anyone help me?
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Malke

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Since: Nov 01, 2008
Posts: 470



(Msg. 2) Posted: Thu Sep 10, 2009 3:35 pm
Post subject: Re: Windows security suite [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Chuck wrote:

> Help!!
> Windows security suite has installed itself on my computer (I think
> through the Automatic update feature) and I can't get rid of it. It's not
> the full version but some kind of come-on that keeps popping up and
> telling me I have all kinds of viruses and to get rid of them I have to
> sign up. My computer is not running any differently than before except for
> the constant annoying
> pop-ups. I can't find it in the add/remove programs to remove it - can
> anyone help me?

Your system is infected with a rogue antivirus program. It is called "rogue"
because it pretends to be A Good Guy but is really Evil. Do not pay them!

Look for removal steps here Bleeping Computer removal how-to's -
http://www.bleepingcomputer.com/forums/forum55.html
or here - Malwarebytes malware removal guides - http://tinyurl.com/5xrpft

Malwarebytes' Anti-malware (MBAM) or SuperAntiSpyware will often do the job.
Both have free versions and you do not need to purchase these programs.

These may work for you and all may be well. However, in many cases the
computer will also be infected with Zlob and/or Vundo trojans and protected
by a rootkit. These machines are extremely difficult to clean.

If your machine is one of these cases, either get guided help at one of the
specialty forums below OR back up your data and do a clean install of
Windows. It is your choice. If you are unsure how to back up your data or
how to do a clean install, you can take your machine to a local computer
professional. I don't recommend using BigComputerStore/GeekSquad types of
places.

PLEASE DO NOT POST LOGS IN THE MS NEWSGROUPS.

http://aumha.net/viewtopic.php?t=4075 - Posting FAQ
http://aumha.net/viewforum.php?f=30
http://www.bleepingcomputer.com/forums/forum22.html
http://www.dslreports.com/forum/cleanup
http://www.cybertechhelp.com/forums/forumdisplay.php?f=25
http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-
f37.html
http://www.malwarebytes.org/forums/index.php?showforum=7
http://gladiator-antivirus.com/forum/index.php?showforum=170
http://spywarewarrior.com/viewforum.php?f=5
http://forums.techguy.org/54-security/
http://forums.tomcoyote.org/
http://www.thespykiller.co.uk/index.php?board=3.0
http://forums.subratam.org/index.php?showforum=7

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ
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Leonard Grey

External


Since: Nov 02, 2008
Posts: 314



(Msg. 3) Posted: Thu Sep 10, 2009 5:20 pm
Post subject: Re: Windows security suite [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Windows Security Suite and its variants (e.g., Antivirus 2009) are
malware. You need to remove it from your computer, if possible.

If you do not consider yourself technically inclined, you would be
well-advised to show your computer to a professional. Otherwise, conduct
a web search with this as your search term:

how to remove windows security suite malware
---
Leonard Grey
Errare humanum est

Chuck wrote:
> Help!!
> Windows security suite has installed itself on my computer (I think through
> the Automatic update feature) and I can't get rid of it. It's not the full
> version but some kind of come-on that keeps popping up and telling me I have
> all kinds of viruses and to get rid of them I have to sign up. My computer is
> not running any differently than before except for the constant annoying
> pop-ups. I can't find it in the add/remove programs to remove it - can
> anyone help me?
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1PW

External


Since: Aug 25, 2009
Posts: 17



(Msg. 4) Posted: Thu Sep 10, 2009 8:40 pm
Post subject: Re: Windows security suite [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Chuck wrote:
> Help!!
> Windows security suite has installed itself on my computer (I think through
> the Automatic update feature)

This is most improbable! More likely this happened while surfing.

> and I can't get rid of it. It's not the full
> version but some kind of come-on that keeps popping up and telling me I have
> all kinds of viruses and to get rid of them I have to sign up. My computer is
> not running any differently than before except for the constant annoying
> pop-ups. I can't find it in the add/remove programs to remove it - can
> anyone help me?

Following the sound advice of Malke & Leonard will be most helpful.

--
1PW
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