Hey, that worked! (Trying the hotfix request page again.)
Thanks, everyone, for your help with this issue. It's much appreciated.
"Cal Bear '66" wrote:
> To get to the hotfix request page, sometimes you have to try a few times.
>
> --
> I Bleed Blue and Gold
> GO BEARS!
>
>
> "hamishmacdonald" <hamishmacdonald.TakeThisOut@discussions.microsoft.com> wrote in message
> news:15492323-1438-414C-8BF7-A2D10D323FAC@microsoft.com...
> > Thanks for that -- it sounded encouraging. But the first link leads to a
> > "We're sorry, but that page could not be found" error.
> >
> > The second is a bit better, as it leads to cumulative fix page, but to get
> > it, we have to Contact Microsoft for this hotfix", except that links to a
> > general "Contact Us" page, which is frustrating. It's Saturday evening, and I
> > don't want to have to phone a reception desk on Monday morning to ask someone
> > about this hotfix, I want to download it.
> >
> > Still, it is the acknowledgement I was after, so that's good to hear.
> >
> > "MICHAEL" wrote:
> >
> >> * jeffopus:
> >> > Are we ever going to see an update regarding the USB devices and Vista not
> >> > recognizing them. I have three computers I am currently working with that
> >> > have Windows Vista and all of them have problems with Vista recognizing and
> >> > installing USB devices. Why do we need to point Vista to the Windows folder
> >> > when it should automatically go there when trying to find drivers for USB
> >> > devices. Why do we need to install devices at all when they are plug and
> >> > play
> >> > and do not even come with devices and eyt Vista does not even recognize
> >> > them.
> >> > I think a good patch or update is in need here for us customers who have
> >> > paid
> >> > for Vista and not gotten what they bargained for. A simple update should
> >> > not
> >> > be hard to figure out when you are touting the benifits of Vista and yet it
> >> > still has problems that you fixed with Windows XP...
> >>
> >> Jeff,
> >>
> >> For your USB problems, go here
> >> https://support.microsoft.com/contactus2/emailcontact.aspx?scid=sw;en;...0&WS=ho
> >>
> >> Request the hotfix for KB article number 936003
> >> They will email you a link to download the hotfix.
> >> The link below talks about the update.
> >>
> >> http://support.microsoft.com/default.aspx?scid=kb;en-us;936003
> >> Microsoft has released a cumulative update rollup for Windows Vista. This
> >> rollup helps
> >> establish a quality baseline for the USB core components on the Windows Vista
> >> operating system.
> >> This rollup supersedes previously-released USB fixes and contains additional
> >> high-applicability
> >> USB fixes.
> >>
> >>
> >> -Michael
> >>
>
>