Windows Vista and USB devices

There are many reasons that a USB device could fail, I said three computers
that are behaving in exactly the same way and I have heard this from many
others on the internet.

I reviews games and hardware for computers as a living. I am currently
working on a brand new Lenovo desktop that is having the exact same problem
as my two computers and has been doing the exact same thing that many have
complained about with Windows Vista. "Windows Vista does not correctly
recognize USB devices."

I am not saying this as a question but as a fact. I have had a problem
connecting simple devices such as flash drives to my Vista computers since
Vista came out and it is not a problem with the computer hardware or the
devices. Vista is not recognizing the USB devices for some reason. Now tell
me you have never heard this from anyone else and I may think you have a
point but I have read many articles and threads in forums complaining about
this very fact.

When Vista cannot find drivers that are in the Windows directory there is
something that needs a patch or update, this also happens on all three
computers and if this was not happening to others than I would not have found
out how to tell Windows Vista to look in the Windows file for its own
drivers. There are people out there that are having this problem and you
should not be pointing me to a solution that is going to say that something
is wrong with one of my computers when it is happening to many others as well
as mine.

I am not trying to be hard or difficult but pointing me to a solution for a
failing hardware is not going to help anyone else who is also having this
problem. How about MS starts to look at the problem as a software related
thing and work to find an answer instead of telling everyone it is a problem
with their system or hardware.

I have had this problem with three computers and all with different
hardware, and it was happening on the brand new computer before I connected
it to an internet or network. Vista does not recognize USB devices. How about
we troubleshoot that, you must have new computers with Vista that are having
this problem that you can duplicate it with. All the problems I am haviing
with Vista are not due to something else and all the fixes that people are
coming up with seem more of the band aid fix but how about we fix the correct
thing here and patch Vista.

"Rick Rogers" wrote:

> Hi,
>
> There are many reasons that USB devices don't function or install properly,
> but it's not necessarily because the OS is having a problem. The same thing
> occurs in XP, it's certainly not exclusive to Vista. There is a
> troubleshooter here:
> http://windowshelp.microsoft.com/Windows/en-US/help/c39bd203-f729-47a4...51-8329
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "jeffopus" <jeffopus RemoveThis @discussions.microsoft.com> wrote in message
> news:600F9B95-DDA7-4AC7-80EC-0A2E8ABC0B34@microsoft.com...
> > Are we ever going to see an update regarding the USB devices and Vista not
> > recognizing them. I have three computers I am currently working with that
> > have Windows Vista and all of them have problems with Vista recognizing
> > and
> > installing USB devices. Why do we need to point Vista to the Windows
> > folder
> > when it should automatically go there when trying to find drivers for USB
> > devices. Why do we need to install devices at all when they are plug and
> > play
> > and do not even come with devices and eyt Vista does not even recognize
> > them.
> > I think a good patch or update is in need here for us customers who have
> > paid
> > for Vista and not gotten what they bargained for. A simple update should
> > not
> > be hard to figure out when you are touting the benifits of Vista and yet
> > it
> > still has problems that you fixed with Windows XP...
> >
> > ----------------
> > This post is a suggestion for Microsoft, and Microsoft responds to the
> > suggestions with the most votes. To vote for this suggestion, click the "I
> > Agree" button in the message pane. If you do not see the button, follow
> > this
> > link to open the suggestion in the Microsoft Web-based Newsreader and then
> > click "I Agree" in the message pane.
> >
> > http://windowshelp.microsoft.com/communities/newsgroups/en-us/default....x?mid=6
>
>

"jeffopus" <jeffgedgaud.TakeThisOut@702com.net> wrote in message
news:9822F2AA-ADED-45FB-BA9F-D0DB1A31F99B@microsoft.com...
> There are many reasons that a USB device could fail, I said three
> computers
> that are behaving in exactly the same way and I have heard this from many
> others on the internet.
>
> I reviews games and hardware for computers as a living. I am currently
> working on a brand new Lenovo desktop that is having the exact same
> problem
> as my two computers and has been doing the exact same thing that many have
> complained about with Windows Vista. "Windows Vista does not correctly
> recognize USB devices."
>
> I am not saying this as a question but as a fact. I have had a problem
> connecting simple devices such as flash drives to my Vista computers since
> Vista came out and it is not a problem with the computer hardware or the
> devices. Vista is not recognizing the USB devices for some reason. Now
> tell
> me you have never heard this from anyone else and I may think you have a
> point but I have read many articles and threads in forums complaining
> about
> this very fact.
>
> When Vista cannot find drivers that are in the Windows directory there is
> something that needs a patch or update, this also happens on all three
> computers and if this was not happening to others than I would not have
> found
> out how to tell Windows Vista to look in the Windows file for its own
> drivers. There are people out there that are having this problem and you
> should not be pointing me to a solution that is going to say that
> something
> is wrong with one of my computers when it is happening to many others as
> well
> as mine.
>
> I am not trying to be hard or difficult but pointing me to a solution for
> a
> failing hardware is not going to help anyone else who is also having this
> problem. How about MS starts to look at the problem as a software related
> thing and work to find an answer instead of telling everyone it is a
> problem
> with their system or hardware.
>
> I have had this problem with three computers and all with different
> hardware, and it was happening on the brand new computer before I
> connected
> it to an internet or network. Vista does not recognize USB devices. How
> about
> we troubleshoot that, you must have new computers with Vista that are
> having
> this problem that you can duplicate it with. All the problems I am haviing
> with Vista are not due to something else and all the fixes that people are
> coming up with seem more of the band aid fix but how about we fix the
> correct
> thing here and patch Vista.
>
> "Rick Rogers" wrote:
>
>> Hi,
>>
>> There are many reasons that USB devices don't function or install
>> properly,
>> but it's not necessarily because the OS is having a problem. The same
>> thing
>> occurs in XP, it's certainly not exclusive to Vista. There is a
>> troubleshooter here:
>> http://windowshelp.microsoft.com/Windows/en-US/help/c39bd203-f729-47a4...51-8329
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "jeffopus" <jeffopus.TakeThisOut@discussions.microsoft.com> wrote in message
>> news:600F9B95-DDA7-4AC7-80EC-0A2E8ABC0B34@microsoft.com...
>> > Are we ever going to see an update regarding the USB devices and Vista
>> > not
>> > recognizing them. I have three computers I am currently working with
>> > that
>> > have Windows Vista and all of them have problems with Vista recognizing
>> > and
>> > installing USB devices. Why do we need to point Vista to the Windows
>> > folder
>> > when it should automatically go there when trying to find drivers for
>> > USB
>> > devices. Why do we need to install devices at all when they are plug
>> > and
>> > play
>> > and do not even come with devices and eyt Vista does not even recognize
>> > them.
>> > I think a good patch or update is in need here for us customers who
>> > have
>> > paid
>> > for Vista and not gotten what they bargained for. A simple update
>> > should
>> > not
>> > be hard to figure out when you are touting the benifits of Vista and
>> > yet
>> > it
>> > still has problems that you fixed with Windows XP...
>> >
>> > ----------------
>> > This post is a suggestion for Microsoft, and Microsoft responds to the
>> > suggestions with the most votes. To vote for this suggestion, click the
>> > "I
>> > Agree" button in the message pane. If you do not see the button, follow
>> > this
>> > link to open the suggestion in the Microsoft Web-based Newsreader and
>> > then
>> > click "I Agree" in the message pane.
>> >
>> > http://windowshelp.microsoft.com/communities/newsgroups/en-us/default....x?mid=6
>>
>>


I have Vista installed on five different Dell models and have only seen one
repeatable USB problem on one of the PC's... an external USB drive will
mount successfully, but it will not dismount, it doesn't show up as
connected in the remove devices dlg. I can mount it and access it, but
cannot "safely" dismount it without shutting the PC down. Since that PC is a
desktop, and all the other PC's on which I've installed Vista and -not- had
USB issues are laptops, then I would guess that it's either a chipset or
BIOS issue. Other than the Leveno, what are the 2 other PC's on which you're
running Vista?

Lang

HEAR HEAR!

I have USB problems under Vista that I *never* had under XP. And devices
that work one day arbitrarily stop working the next. I'm left to point Vista
to the C:/Windows folder, where it finds the driver and reinstalls it...
again. Then the next day it loses it, or another.

Like the other posters, I know that this is not the fault of all these
various devices or their manufacturers (which worked fine under XP). The
problem is with my OS, Vista. Some acknowledgement from Microsoft would be
nice, because I've read about these issues on several message boards from
different posters. Even better would be a fix for it.


"Lang Murphy" wrote:

> "jeffopus" <jeffgedgaud.RemoveThis@702com.net> wrote in message
> news:9822F2AA-ADED-45FB-BA9F-D0DB1A31F99B@microsoft.com...
> > There are many reasons that a USB device could fail, I said three
> > computers
> > that are behaving in exactly the same way and I have heard this from many
> > others on the internet.
> >
> > I reviews games and hardware for computers as a living. I am currently
> > working on a brand new Lenovo desktop that is having the exact same
> > problem
> > as my two computers and has been doing the exact same thing that many have
> > complained about with Windows Vista. "Windows Vista does not correctly
> > recognize USB devices."
> >
> > I am not saying this as a question but as a fact. I have had a problem
> > connecting simple devices such as flash drives to my Vista computers since
> > Vista came out and it is not a problem with the computer hardware or the
> > devices. Vista is not recognizing the USB devices for some reason. Now
> > tell
> > me you have never heard this from anyone else and I may think you have a
> > point but I have read many articles and threads in forums complaining
> > about
> > this very fact.
> >
> > When Vista cannot find drivers that are in the Windows directory there is
> > something that needs a patch or update, this also happens on all three
> > computers and if this was not happening to others than I would not have
> > found
> > out how to tell Windows Vista to look in the Windows file for its own
> > drivers. There are people out there that are having this problem and you
> > should not be pointing me to a solution that is going to say that
> > something
> > is wrong with one of my computers when it is happening to many others as
> > well
> > as mine.
> >
> > I am not trying to be hard or difficult but pointing me to a solution for
> > a
> > failing hardware is not going to help anyone else who is also having this
> > problem. How about MS starts to look at the problem as a software related
> > thing and work to find an answer instead of telling everyone it is a
> > problem
> > with their system or hardware.
> >
> > I have had this problem with three computers and all with different
> > hardware, and it was happening on the brand new computer before I
> > connected
> > it to an internet or network. Vista does not recognize USB devices. How
> > about
> > we troubleshoot that, you must have new computers with Vista that are
> > having
> > this problem that you can duplicate it with. All the problems I am haviing
> > with Vista are not due to something else and all the fixes that people are
> > coming up with seem more of the band aid fix but how about we fix the
> > correct
> > thing here and patch Vista.
> >
> > "Rick Rogers" wrote:
> >
> >> Hi,
> >>
> >> There are many reasons that USB devices don't function or install
> >> properly,
> >> but it's not necessarily because the OS is having a problem. The same
> >> thing
> >> occurs in XP, it's certainly not exclusive to Vista. There is a
> >> troubleshooter here:
> >> http://windowshelp.microsoft.com/Windows/en-US/help/c39bd203-f729-47a4...51-8329
> >>
> >> --
> >> Best of Luck,
> >>
> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> http://mvp.support.microsoft.com/
> >> Windows help - www.rickrogers.org
> >> My thoughts http://rick-mvp.blogspot.com
> >>
> >> "jeffopus" <jeffopus.RemoveThis@discussions.microsoft.com> wrote in message
> >> news:600F9B95-DDA7-4AC7-80EC-0A2E8ABC0B34@microsoft.com...
> >> > Are we ever going to see an update regarding the USB devices and Vista
> >> > not
> >> > recognizing them. I have three computers I am currently working with
> >> > that
> >> > have Windows Vista and all of them have problems with Vista recognizing
> >> > and
> >> > installing USB devices. Why do we need to point Vista to the Windows
> >> > folder
> >> > when it should automatically go there when trying to find drivers for
> >> > USB
> >> > devices. Why do we need to install devices at all when they are plug
> >> > and
> >> > play
> >> > and do not even come with devices and eyt Vista does not even recognize
> >> > them.
> >> > I think a good patch or update is in need here for us customers who
> >> > have
> >> > paid
> >> > for Vista and not gotten what they bargained for. A simple update
> >> > should
> >> > not
> >> > be hard to figure out when you are touting the benifits of Vista and
> >> > yet
> >> > it
> >> > still has problems that you fixed with Windows XP...
> >> >
> >> > ----------------
> >> > This post is a suggestion for Microsoft, and Microsoft responds to the
> >> > suggestions with the most votes. To vote for this suggestion, click the
> >> > "I
> >> > Agree" button in the message pane. If you do not see the button, follow
> >> > this
> >> > link to open the suggestion in the Microsoft Web-based Newsreader and
> >> > then
> >> > click "I Agree" in the message pane.
> >> >
> >> > http://windowshelp.microsoft.com/communities/newsgroups/en-us/default....x?mid=6
> >>
> >>
>
>
> I have Vista installed on five different Dell models and have only seen one
> repeatable USB problem on one of the PC's... an external USB drive will
> mount successfully, but it will not dismount, it doesn't show up as
> connected in the remove devices dlg. I can mount it and access it, but
> cannot "safely" dismount it without shutting the PC down. Since that PC is a
> desktop, and all the other PC's on which I've installed Vista and -not- had
> USB issues are laptops, then I would guess that it's either a chipset or
> BIOS issue. Other than the Leveno, what are the 2 other PC's on which you're
> running Vista?
>
> Lang
>
>
>
>

Well, what can i say. I have Vista running on three systems in my household,
all designed and built by me, and none of them has had a single issue with
any USB device, nor did they throughout the majority of the beta testing.
And no, I did not do anything special to any of them, I treated them as any
consumer would. As noted in the link I provided, the majority of USB
problems occur when either hardware or software is added that does not meet
proper specifications or corrupts/alters the installed driver.

Remember that when you read forums and help sites, you are only going to
hear of the problems encountered by some. No one comes in to post that they
aren't having any issues. If you read a hundred complaints, recall that
there are already millions of users, which makes the actual percentage very
small, and again many of these can be traced back to adding non-compliant
pieces of hardware and forcing use of XP drivers in a Vista environment.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"jeffopus" <jeffgedgaud.TakeThisOut@702com.net> wrote in message
news:9822F2AA-ADED-45FB-BA9F-D0DB1A31F99B@microsoft.com...
> There are many reasons that a USB device could fail, I said three
> computers
> that are behaving in exactly the same way and I have heard this from many
> others on the internet.
>
> I reviews games and hardware for computers as a living. I am currently
> working on a brand new Lenovo desktop that is having the exact same
> problem
> as my two computers and has been doing the exact same thing that many have
> complained about with Windows Vista. "Windows Vista does not correctly
> recognize USB devices."
>
> I am not saying this as a question but as a fact. I have had a problem
> connecting simple devices such as flash drives to my Vista computers since
> Vista came out and it is not a problem with the computer hardware or the
> devices. Vista is not recognizing the USB devices for some reason. Now
> tell
> me you have never heard this from anyone else and I may think you have a
> point but I have read many articles and threads in forums complaining
> about
> this very fact.
>
> When Vista cannot find drivers that are in the Windows directory there is
> something that needs a patch or update, this also happens on all three
> computers and if this was not happening to others than I would not have
> found
> out how to tell Windows Vista to look in the Windows file for its own
> drivers. There are people out there that are having this problem and you
> should not be pointing me to a solution that is going to say that
> something
> is wrong with one of my computers when it is happening to many others as
> well
> as mine.
>
> I am not trying to be hard or difficult but pointing me to a solution for
> a
> failing hardware is not going to help anyone else who is also having this
> problem. How about MS starts to look at the problem as a software related
> thing and work to find an answer instead of telling everyone it is a
> problem
> with their system or hardware.
>
> I have had this problem with three computers and all with different
> hardware, and it was happening on the brand new computer before I
> connected
> it to an internet or network. Vista does not recognize USB devices. How
> about
> we troubleshoot that, you must have new computers with Vista that are
> having
> this problem that you can duplicate it with. All the problems I am haviing
> with Vista are not due to something else and all the fixes that people are
> coming up with seem more of the band aid fix but how about we fix the
> correct
> thing here and patch Vista.
>
> "Rick Rogers" wrote:
>
>> Hi,
>>
>> There are many reasons that USB devices don't function or install
>> properly,
>> but it's not necessarily because the OS is having a problem. The same
>> thing
>> occurs in XP, it's certainly not exclusive to Vista. There is a
>> troubleshooter here:
>> http://windowshelp.microsoft.com/Windows/en-US/help/c39bd203-f729-47a4...51-8329
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "jeffopus" <jeffopus.TakeThisOut@discussions.microsoft.com> wrote in message
>> news:600F9B95-DDA7-4AC7-80EC-0A2E8ABC0B34@microsoft.com...
>> > Are we ever going to see an update regarding the USB devices and Vista
>> > not
>> > recognizing them. I have three computers I am currently working with
>> > that
>> > have Windows Vista and all of them have problems with Vista recognizing
>> > and
>> > installing USB devices. Why do we need to point Vista to the Windows
>> > folder
>> > when it should automatically go there when trying to find drivers for
>> > USB
>> > devices. Why do we need to install devices at all when they are plug
>> > and
>> > play
>> > and do not even come with devices and eyt Vista does not even recognize
>> > them.
>> > I think a good patch or update is in need here for us customers who
>> > have
>> > paid
>> > for Vista and not gotten what they bargained for. A simple update
>> > should
>> > not
>> > be hard to figure out when you are touting the benifits of Vista and
>> > yet
>> > it
>> > still has problems that you fixed with Windows XP...
>> >
>> > ----------------
>> > This post is a suggestion for Microsoft, and Microsoft responds to the
>> > suggestions with the most votes. To vote for this suggestion, click the
>> > "I
>> > Agree" button in the message pane. If you do not see the button, follow
>> > this
>> > link to open the suggestion in the Microsoft Web-based Newsreader and
>> > then
>> > click "I Agree" in the message pane.
>> >
>> > http://windowshelp.microsoft.com/communities/newsgroups/en-us/default....x?mid=6
>>
>>

"Lang Murphy" wrote in message

> I have Vista installed on five different Dell models and have only seen
> one repeatable USB problem on one of the PC's... an external USB drive
> will mount successfully, but it will not dismount, it doesn't show up as
> connected in the remove devices dlg. I can mount it and access it, but
> cannot "safely" dismount it without shutting the PC down. Since that PC is
> a desktop, and all the other PC's on which I've installed Vista and -not-
> had USB issues are laptops, then I would guess that it's either a chipset
> or BIOS issue.\

I have an external AccomData 500 GB USB that exhibits the EXACT same
behavior ... not only with Vista, but also with XP and Win2K Pro.

A call to AccomData tech support shrugged it off as "we don't know why this
happens on some systems".

--
www.e-woodshop.net
Last update: 6/1/07
KarlC@ (the obvious)

* jeffopus:
> Are we ever going to see an update regarding the USB devices and Vista not
> recognizing them. I have three computers I am currently working with that
> have Windows Vista and all of them have problems with Vista recognizing and
> installing USB devices. Why do we need to point Vista to the Windows folder
> when it should automatically go there when trying to find drivers for USB
> devices. Why do we need to install devices at all when they are plug and play
> and do not even come with devices and eyt Vista does not even recognize them.
> I think a good patch or update is in need here for us customers who have paid
> for Vista and not gotten what they bargained for. A simple update should not
> be hard to figure out when you are touting the benifits of Vista and yet it
> still has problems that you fixed with Windows XP...

Jeff,

For your USB problems, go here
https://support.microsoft.com/contactus2/emailcontact.aspx?scid=sw;en;...0&WS=ho

Request the hotfix for KB article number 936003
They will email you a link to download the hotfix.
The link below talks about the update.

http://support.microsoft.com/default.aspx?scid=kb;en-us;936003
Microsoft has released a cumulative update rollup for Windows Vista. This rollup helps
establish a quality baseline for the USB core components on the Windows Vista operating system.
This rollup supersedes previously-released USB fixes and contains additional high-applicability
USB fixes.


-Michael

Thanks for that -- it sounded encouraging. But the first link leads to a
"We're sorry, but that page could not be found" error.

The second is a bit better, as it leads to cumulative fix page, but to get
it, we have to Contact Microsoft for this hotfix", except that links to a
general "Contact Us" page, which is frustrating. It's Saturday evening, and I
don't want to have to phone a reception desk on Monday morning to ask someone
about this hotfix, I want to download it.

Still, it is the acknowledgement I was after, so that's good to hear.

"MICHAEL" wrote:

> * jeffopus:
> > Are we ever going to see an update regarding the USB devices and Vista not
> > recognizing them. I have three computers I am currently working with that
> > have Windows Vista and all of them have problems with Vista recognizing and
> > installing USB devices. Why do we need to point Vista to the Windows folder
> > when it should automatically go there when trying to find drivers for USB
> > devices. Why do we need to install devices at all when they are plug and play
> > and do not even come with devices and eyt Vista does not even recognize them.
> > I think a good patch or update is in need here for us customers who have paid
> > for Vista and not gotten what they bargained for. A simple update should not
> > be hard to figure out when you are touting the benifits of Vista and yet it
> > still has problems that you fixed with Windows XP...
>
> Jeff,
>
> For your USB problems, go here
> https://support.microsoft.com/contactus2/emailcontact.aspx?scid=sw;en;...0&WS=ho
>
> Request the hotfix for KB article number 936003
> They will email you a link to download the hotfix.
> The link below talks about the update.
>
> http://support.microsoft.com/default.aspx?scid=kb;en-us;936003
> Microsoft has released a cumulative update rollup for Windows Vista. This rollup helps
> establish a quality baseline for the USB core components on the Windows Vista operating system.
> This rollup supersedes previously-released USB fixes and contains additional high-applicability
> USB fixes.
>
>
> -Michael
>

"jeffopus" <jeffopus.DeleteThis@discussions.microsoft.com> wrote in message
news:600F9B95-DDA7-4AC7-80EC-0A2E8ABC0B34@microsoft.com...
> Are we ever going to see an update regarding the USB devices and Vista not
> recognizing them. I have three computers I am currently working with that
> have Windows Vista and all of them have problems with Vista recognizing
> and
> installing USB devices. Why do we need to point Vista to the Windows
> folder
> when it should automatically go there when trying to find drivers for USB
> devices. Why do we need to install devices at all when they are plug and
> play
> and do not even come with devices and eyt Vista does not even recognize
> them.
> I think a good patch or update is in need here for us customers who have
> paid
> for Vista and not gotten what they bargained for. A simple update should
> not
> be hard to figure out when you are touting the benifits of Vista and yet
> it
> still has problems that you fixed with Windows XP...
>
> ----------------
> This post is a suggestion for Microsoft, and Microsoft responds to the
> suggestions with the most votes. To vote for this suggestion, click the "I
> Agree" button in the message pane. If you do not see the button, follow
> this
> link to open the suggestion in the Microsoft Web-based Newsreader and then
> click "I Agree" in the message pane.
>
> http://windowshelp.microsoft.com/communities/newsgroups/en-us/default....x?mid=6
>
Because all the motherboard drivers need updating for Vista, It New.

--
Ian

"jeffopus" <jeffgedgaud.RemoveThis@702com.net> wrote in message
news:9822F2AA-ADED-45FB-BA9F-D0DB1A31F99B@microsoft.com...
> There are many reasons that a USB device could fail, I said three
> computers
> that are behaving in exactly the same way and I have heard this from many
> others on the internet.
>
> I reviews games and hardware for computers as a living. I am currently
> working on a brand new Lenovo desktop that is having the exact same
> problem
> as my two computers and has been doing the exact same thing that many have
> complained about with Windows Vista. "Windows Vista does not correctly
> recognize USB devices."
>
> I am not saying this as a question but as a fact. I have had a problem
> connecting simple devices such as flash drives to my Vista computers since
> Vista came out and it is not a problem with the computer hardware or the
> devices. Vista is not recognizing the USB devices for some reason. Now
> tell
> me you have never heard this from anyone else and I may think you have a
> point but I have read many articles and threads in forums complaining
> about
> this very fact.
>
> When Vista cannot find drivers that are in the Windows directory there is
> something that needs a patch or update, this also happens on all three
> computers and if this was not happening to others than I would not have
> found
> out how to tell Windows Vista to look in the Windows file for its own
> drivers. There are people out there that are having this problem and you
> should not be pointing me to a solution that is going to say that
> something
> is wrong with one of my computers when it is happening to many others as
> well
> as mine.
>
> I am not trying to be hard or difficult but pointing me to a solution for
> a
> failing hardware is not going to help anyone else who is also having this
> problem. How about MS starts to look at the problem as a software related
> thing and work to find an answer instead of telling everyone it is a
> problem
> with their system or hardware.
>
> I have had this problem with three computers and all with different
> hardware, and it was happening on the brand new computer before I
> connected
> it to an internet or network. Vista does not recognize USB devices. How
> about
> we troubleshoot that, you must have new computers with Vista that are
> having
> this problem that you can duplicate it with. All the problems I am haviing
> with Vista are not due to something else and all the fixes that people are
> coming up with seem more of the band aid fix but how about we fix the
> correct
> thing here and patch Vista.
>
> "Rick Rogers" wrote:
>
>> Hi,
>>
>> There are many reasons that USB devices don't function or install
>> properly,
>> but it's not necessarily because the OS is having a problem. The same
>> thing
>> occurs in XP, it's certainly not exclusive to Vista. There is a
>> troubleshooter here:
>> http://windowshelp.microsoft.com/Windows/en-US/help/c39bd203-f729-47a4...51-8329
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "jeffopus" <jeffopus.RemoveThis@discussions.microsoft.com> wrote in message
>> news:600F9B95-DDA7-4AC7-80EC-0A2E8ABC0B34@microsoft.com...
>> > Are we ever going to see an update regarding the USB devices and Vista
>> > not
>> > recognizing them. I have three computers I am currently working with
>> > that
>> > have Windows Vista and all of them have problems with Vista recognizing
>> > and
>> > installing USB devices. Why do we need to point Vista to the Windows
>> > folder
>> > when it should automatically go there when trying to find drivers for
>> > USB
>> > devices. Why do we need to install devices at all when they are plug
>> > and
>> > play
>> > and do not even come with devices and eyt Vista does not even recognize
>> > them.
>> > I think a good patch or update is in need here for us customers who
>> > have
>> > paid
>> > for Vista and not gotten what they bargained for. A simple update
>> > should
>> > not
>> > be hard to figure out when you are touting the benifits of Vista and
>> > yet
>> > it
>> > still has problems that you fixed with Windows XP...
>> >
>> > ----------------
>> > This post is a suggestion for Microsoft, and Microsoft responds to the
>> > suggestions with the most votes. To vote for this suggestion, click the
>> > "I
>> > Agree" button in the message pane. If you do not see the button, follow
>> > this
>> > link to open the suggestion in the Microsoft Web-based Newsreader and
>> > then
>> > click "I Agree" in the message pane.
>> >
>> > http://windowshelp.microsoft.com/communities/newsgroups/en-us/default....x?mid=6
>>
>>
>
I bought a brand new Medion Laptop with XP Media on it. Decided I wanted
vista and upgraded. I then had to go to Medion on line and download Vista
drivers for the NEW motherboard, inside my NEW laptop. They sent me a CD to
do it. What's the big deal???

--
Ian

No, sorry, Rick, that answer still doesn't wash with me. For instance, I'm
using Vista-logo certified drivers for my Kyocera laser printer, and every
day Vista loses them.

After they were installed.

After they've been used successfully.

How is this Kyocera's fault?


"Ian Betts" wrote:

>
>
> "jeffopus" <jeffopus.DeleteThis@discussions.microsoft.com> wrote in message
> news:600F9B95-DDA7-4AC7-80EC-0A2E8ABC0B34@microsoft.com...
> > Are we ever going to see an update regarding the USB devices and Vista not
> > recognizing them. I have three computers I am currently working with that
> > have Windows Vista and all of them have problems with Vista recognizing
> > and
> > installing USB devices. Why do we need to point Vista to the Windows
> > folder
> > when it should automatically go there when trying to find drivers for USB
> > devices. Why do we need to install devices at all when they are plug and
> > play
> > and do not even come with devices and eyt Vista does not even recognize
> > them.
> > I think a good patch or update is in need here for us customers who have
> > paid
> > for Vista and not gotten what they bargained for. A simple update should
> > not
> > be hard to figure out when you are touting the benifits of Vista and yet
> > it
> > still has problems that you fixed with Windows XP...
> >
> > ----------------
> > This post is a suggestion for Microsoft, and Microsoft responds to the
> > suggestions with the most votes. To vote for this suggestion, click the "I
> > Agree" button in the message pane. If you do not see the button, follow
> > this
> > link to open the suggestion in the Microsoft Web-based Newsreader and then
> > click "I Agree" in the message pane.
> >
> > http://windowshelp.microsoft.com/communities/newsgroups/en-us/default....x?mid=6
> >
> Because all the motherboard drivers need updating for Vista, It New.
>
> --
> Ian
>

That wasn't me you were responding to. And, just so you are aware, just
because a driver is certified for use in an OS does not mean it will
function perfectly under all conditions. Conflicts and unsupported functions
can quickly disable and/or corrupt them.

When are you losing the drivers? Randomly during printing? If so, there may
be a power supply problem. After hibernating or after restarting? If it's
the former, then Kyocera did not include support for that function in their
driver (AFAIK, it's not required for certifying). Some devices simply do not
support hibernate, they only make the hardware function and may not come
back from the low power state, this is actually quite common. Now, if they
don't come back after restarting, then something is causing an
initialization conflict, and diagnosis involves disabling other programs and
services in the startup axis.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"hamishmacdonald" <hamishmacdonald RemoveThis @discussions.microsoft.com> wrote in
message news:2A4ECC99-C4C2-48E0-AB6D-A19416D043CA@microsoft.com...
> No, sorry, Rick, that answer still doesn't wash with me. For instance, I'm
> using Vista-logo certified drivers for my Kyocera laser printer, and every
> day Vista loses them.
>
> After they were installed.
>
> After they've been used successfully.
>
> How is this Kyocera's fault?
>
>
> "Ian Betts" wrote:
>
>>
>>
>> "jeffopus" <jeffopus RemoveThis @discussions.microsoft.com> wrote in message
>> news:600F9B95-DDA7-4AC7-80EC-0A2E8ABC0B34@microsoft.com...
>> > Are we ever going to see an update regarding the USB devices and Vista
>> > not
>> > recognizing them. I have three computers I am currently working with
>> > that
>> > have Windows Vista and all of them have problems with Vista recognizing
>> > and
>> > installing USB devices. Why do we need to point Vista to the Windows
>> > folder
>> > when it should automatically go there when trying to find drivers for
>> > USB
>> > devices. Why do we need to install devices at all when they are plug
>> > and
>> > play
>> > and do not even come with devices and eyt Vista does not even recognize
>> > them.
>> > I think a good patch or update is in need here for us customers who
>> > have
>> > paid
>> > for Vista and not gotten what they bargained for. A simple update
>> > should
>> > not
>> > be hard to figure out when you are touting the benifits of Vista and
>> > yet
>> > it
>> > still has problems that you fixed with Windows XP...
>> >
>> > ----------------
>> > This post is a suggestion for Microsoft, and Microsoft responds to the
>> > suggestions with the most votes. To vote for this suggestion, click the
>> > "I
>> > Agree" button in the message pane. If you do not see the button, follow
>> > this
>> > link to open the suggestion in the Microsoft Web-based Newsreader and
>> > then
>> > click "I Agree" in the message pane.
>> >
>> > http://windowshelp.microsoft.com/communities/newsgroups/en-us/default....x?mid=6
>> >
>> Because all the motherboard drivers need updating for Vista, It New.
>>
>> --
>> Ian
>>

Thanks for your response.

The printer driver is disappearing after hibernation. But this is recent; it
used to not do this. I've also had issues with USB hubs, my Windows Mobile
device, flash drives, hard drives... And this from the moment I first
installed the OS on a new machine.

There's much about Vista that's great. But there are some holes (the File
Explorer-level DVD applications corrupting disks on format, these USB issues,
etc, which I share with others) that I'm hoping will be resolved in SP1. What
makes me worry, though, is the lack of acknowledgement of these issues.

Fingers crossed.

- Hamish

"Rick Rogers" wrote:

> That wasn't me you were responding to. And, just so you are aware, just
> because a driver is certified for use in an OS does not mean it will
> function perfectly under all conditions. Conflicts and unsupported functions
> can quickly disable and/or corrupt them.
>
> When are you losing the drivers? Randomly during printing? If so, there may
> be a power supply problem. After hibernating or after restarting? If it's
> the former, then Kyocera did not include support for that function in their
> driver (AFAIK, it's not required for certifying). Some devices simply do not
> support hibernate, they only make the hardware function and may not come
> back from the low power state, this is actually quite common. Now, if they
> don't come back after restarting, then something is causing an
> initialization conflict, and diagnosis involves disabling other programs and
> services in the startup axis.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "hamishmacdonald" <hamishmacdonald.RemoveThis@discussions.microsoft.com> wrote in
> message news:2A4ECC99-C4C2-48E0-AB6D-A19416D043CA@microsoft.com...
> > No, sorry, Rick, that answer still doesn't wash with me. For instance, I'm
> > using Vista-logo certified drivers for my Kyocera laser printer, and every
> > day Vista loses them.
> >
> > After they were installed.
> >
> > After they've been used successfully.
> >
> > How is this Kyocera's fault?
> >
> >
> > "Ian Betts" wrote:
> >
> >>
> >>
> >> "jeffopus" <jeffopus.RemoveThis@discussions.microsoft.com> wrote in message
> >> news:600F9B95-DDA7-4AC7-80EC-0A2E8ABC0B34@microsoft.com...
> >> > Are we ever going to see an update regarding the USB devices and Vista
> >> > not
> >> > recognizing them. I have three computers I am currently working with
> >> > that
> >> > have Windows Vista and all of them have problems with Vista recognizing
> >> > and
> >> > installing USB devices. Why do we need to point Vista to the Windows
> >> > folder
> >> > when it should automatically go there when trying to find drivers for
> >> > USB
> >> > devices. Why do we need to install devices at all when they are plug
> >> > and
> >> > play
> >> > and do not even come with devices and eyt Vista does not even recognize
> >> > them.
> >> > I think a good patch or update is in need here for us customers who
> >> > have
> >> > paid
> >> > for Vista and not gotten what they bargained for. A simple update
> >> > should
> >> > not
> >> > be hard to figure out when you are touting the benifits of Vista and
> >> > yet
> >> > it
> >> > still has problems that you fixed with Windows XP...
> >> >
> >> > ----------------
> >> > This post is a suggestion for Microsoft, and Microsoft responds to the
> >> > suggestions with the most votes. To vote for this suggestion, click the
> >> > "I
> >> > Agree" button in the message pane. If you do not see the button, follow
> >> > this
> >> > link to open the suggestion in the Microsoft Web-based Newsreader and
> >> > then
> >> > click "I Agree" in the message pane.
> >> >
> >> > http://windowshelp.microsoft.com/communities/newsgroups/en-us/default....x?mid=6
> >> >
> >> Because all the motherboard drivers need updating for Vista, It New.
> >>
> >> --
> >> Ian
> >>
>
>

To get to the hotfix request page, sometimes you have to try a few times.

--
I Bleed Blue and Gold
GO BEARS!


"hamishmacdonald" <hamishmacdonald RemoveThis @discussions.microsoft.com> wrote in message
news:15492323-1438-414C-8BF7-A2D10D323FAC@microsoft.com...
> Thanks for that -- it sounded encouraging. But the first link leads to a
> "We're sorry, but that page could not be found" error.
>
> The second is a bit better, as it leads to cumulative fix page, but to get
> it, we have to Contact Microsoft for this hotfix", except that links to a
> general "Contact Us" page, which is frustrating. It's Saturday evening, and I
> don't want to have to phone a reception desk on Monday morning to ask someone
> about this hotfix, I want to download it.
>
> Still, it is the acknowledgement I was after, so that's good to hear.
>
> "MICHAEL" wrote:
>
>> * jeffopus:
>> > Are we ever going to see an update regarding the USB devices and Vista not
>> > recognizing them. I have three computers I am currently working with that
>> > have Windows Vista and all of them have problems with Vista recognizing and
>> > installing USB devices. Why do we need to point Vista to the Windows folder
>> > when it should automatically go there when trying to find drivers for USB
>> > devices. Why do we need to install devices at all when they are plug and
>> > play
>> > and do not even come with devices and eyt Vista does not even recognize
>> > them.
>> > I think a good patch or update is in need here for us customers who have
>> > paid
>> > for Vista and not gotten what they bargained for. A simple update should
>> > not
>> > be hard to figure out when you are touting the benifits of Vista and yet it
>> > still has problems that you fixed with Windows XP...
>>
>> Jeff,
>>
>> For your USB problems, go here
>> https://support.microsoft.com/contactus2/emailcontact.aspx?scid=sw;en;...0&WS=ho
>>
>> Request the hotfix for KB article number 936003
>> They will email you a link to download the hotfix.
>> The link below talks about the update.
>>
>> http://support.microsoft.com/default.aspx?scid=kb;en-us;936003
>> Microsoft has released a cumulative update rollup for Windows Vista. This
>> rollup helps
>> establish a quality baseline for the USB core components on the Windows Vista
>> operating system.
>> This rollup supersedes previously-released USB fixes and contains additional
>> high-applicability
>> USB fixes.
>>
>>
>> -Michael
>>