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Windows Mail will not send

 
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pb

External


Since: Apr 11, 2007
Posts: 6



(Msg. 1) Posted: Fri Oct 30, 2009 10:35 am
Post subject: Windows Mail will not send
Archived from groups: microsoft>public>windows>vista>mail (more info?)

I bought a new computer with Vista installed and I called the help line to
get everything set up. When the email did not send, the helpful gentleman
suggested that since my webmail works, the fact that the Windows Mail did not
work was not a big issue. I would like to get it running, however, and would
welcome any suggestions. Here is the error message that I receive each time:

Subject '', Account: 'pop.telus.net', Server: 'smtp.telus.net', Protocol:
SMTP, Server Response: '250 8BITMIME', Port: 587, Secure(SSL): Yes, Server
Error: 250, Error Number: 0x800CCC7D

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop.telus.net', Server: 'pop.telus.net', Protocol:
POP3, Port: 110, Secure(SSL): Yes, Error Number: 0x800CCC0F

Thank you.
--
pb
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Gary VanderMolen

External


Since: May 09, 2007
Posts: 3612



(Msg. 2) Posted: Fri Oct 30, 2009 11:56 am
Post subject: Re: Windows Mail will not send [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Both error messages indicate improper use of the SSL option for
a server that doesn't support it.
Go to Tools, Accounts, select that account, Properties, Advanced,
then uncheck the SSL option (two places).

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen


"pb" <pb.DeleteThis@discussions.microsoft.com> wrote in message news:367EFA15-7D2F-4790-A4E7-404355198E7B@microsoft.com...
>I bought a new computer with Vista installed and I called the help line to
> get everything set up. When the email did not send, the helpful gentleman
> suggested that since my webmail works, the fact that the Windows Mail did not
> work was not a big issue. I would like to get it running, however, and would
> welcome any suggestions. Here is the error message that I receive each time:
>
> Subject '', Account: 'pop.telus.net', Server: 'smtp.telus.net', Protocol:
> SMTP, Server Response: '250 8BITMIME', Port: 587, Secure(SSL): Yes, Server
> Error: 250, Error Number: 0x800CCC7D
>
> Your server has unexpectedly terminated the connection. Possible causes for
> this include server problems, network problems, or a long period of
> inactivity. Account: 'pop.telus.net', Server: 'pop.telus.net', Protocol:
> POP3, Port: 110, Secure(SSL): Yes, Error Number: 0x800CCC0F
>
> Thank you.
> --
> pb
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pb

External


Since: Apr 11, 2007
Posts: 6



(Msg. 3) Posted: Fri Oct 30, 2009 1:11 pm
Post subject: Re: Windows Mail will not send [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I have unchecked the SSL options and changed to 8025 and now, I get this
message:
The connection to the server has failed. Subject 'Fw: The right to work',
Account: 'pop.telus.net', Server: 'smtp.telus.net', Protocol: SMTP, Port:
8025, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
--
pb


"Gary VanderMolen" wrote:

> Both error messages indicate improper use of the SSL option for
> a server that doesn't support it.
> Go to Tools, Accounts, select that account, Properties, Advanced,
> then uncheck the SSL option (two places).
>
> --
> Gary VanderMolen, Microsoft MVP (Mail)
> http://mvp.support.microsoft.com/default.aspx/profile/vandermolen
>
>
> "pb" <pb.RemoveThis@discussions.microsoft.com> wrote in message news:367EFA15-7D2F-4790-A4E7-404355198E7B@microsoft.com...
> >I bought a new computer with Vista installed and I called the help line to
> > get everything set up. When the email did not send, the helpful gentleman
> > suggested that since my webmail works, the fact that the Windows Mail did not
> > work was not a big issue. I would like to get it running, however, and would
> > welcome any suggestions. Here is the error message that I receive each time:
> >
> > Subject '', Account: 'pop.telus.net', Server: 'smtp.telus.net', Protocol:
> > SMTP, Server Response: '250 8BITMIME', Port: 587, Secure(SSL): Yes, Server
> > Error: 250, Error Number: 0x800CCC7D
> >
> > Your server has unexpectedly terminated the connection. Possible causes for
> > this include server problems, network problems, or a long period of
> > inactivity. Account: 'pop.telus.net', Server: 'pop.telus.net', Protocol:
> > POP3, Port: 110, Secure(SSL): Yes, Error Number: 0x800CCC0F
> >
> > Thank you.
> > --
> > pb
> .
>
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t-4-2

External


Since: Dec 29, 2008
Posts: 112



(Msg. 4) Posted: Fri Oct 30, 2009 1:20 pm
Post subject: Re: Windows Mail will not send [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I have found something from the web. Not sure if that will help you.
To summarize :
1. ) SMTP port number is suggested to be changed to 8025 instead of 25. (
I've never seen that number till now ).
2. ) SSL is to be Un-checked.
NOTE : the above were marked as answer by Brink aka Shawn, Support Engineer,
MSFT, Moderator.
Here is the link , see for yourself .....
http://social.answers.microsoft.com/Forums/en-US/xpnetwork/thread/f658...3-fb2f-

t-4-2

"pb" <pb.DeleteThis@discussions.microsoft.com> wrote in message
news:367EFA15-7D2F-4790-A4E7-404355198E7B@microsoft.com...
> I bought a new computer with Vista installed and I called the help line to
> get everything set up. When the email did not send, the helpful gentleman
> suggested that since my webmail works, the fact that the Windows Mail did
> not
> work was not a big issue. I would like to get it running, however, and
> would
> welcome any suggestions. Here is the error message that I receive each
> time:
>
> Subject '', Account: 'pop.telus.net', Server: 'smtp.telus.net', Protocol:
> SMTP, Server Response: '250 8BITMIME', Port: 587, Secure(SSL): Yes, Server
> Error: 250, Error Number: 0x800CCC7D
>
> Your server has unexpectedly terminated the connection. Possible causes
> for
> this include server problems, network problems, or a long period of
> inactivity. Account: 'pop.telus.net', Server: 'pop.telus.net', Protocol:
> POP3, Port: 110, Secure(SSL): Yes, Error Number: 0x800CCC0F
>
> Thank you.
> --
> pb
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Gary VanderMolen

External


Since: May 09, 2007
Posts: 3612



(Msg. 5) Posted: Fri Oct 30, 2009 2:29 pm
Post subject: Re: Windows Mail will not send [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

As far as I know, that server only supports port 25.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen


"pb" <pb.TakeThisOut@discussions.microsoft.com> wrote in message news:DCC6AEC2-27EC-4A66-B996-7F6DD2F2571D@microsoft.com...
>I have unchecked the SSL options and changed to 8025 and now, I get this
> message:
> The connection to the server has failed. Subject 'Fw: The right to work',
> Account: 'pop.telus.net', Server: 'smtp.telus.net', Protocol: SMTP, Port:
> 8025, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
> --
> pb
>
>
> "Gary VanderMolen" wrote:
>
>> Both error messages indicate improper use of the SSL option for
>> a server that doesn't support it.
>> Go to Tools, Accounts, select that account, Properties, Advanced,
>> then uncheck the SSL option (two places).
>>
>> --
>> Gary VanderMolen, Microsoft MVP (Mail)
>> http://mvp.support.microsoft.com/default.aspx/profile/vandermolen
>>
>>
>> "pb" <pb.TakeThisOut@discussions.microsoft.com> wrote in message news:367EFA15-7D2F-4790-A4E7-404355198E7B@microsoft.com...
>> >I bought a new computer with Vista installed and I called the help line to
>> > get everything set up. When the email did not send, the helpful gentleman
>> > suggested that since my webmail works, the fact that the Windows Mail did not
>> > work was not a big issue. I would like to get it running, however, and would
>> > welcome any suggestions. Here is the error message that I receive each time:
>> >
>> > Subject '', Account: 'pop.telus.net', Server: 'smtp.telus.net', Protocol:
>> > SMTP, Server Response: '250 8BITMIME', Port: 587, Secure(SSL): Yes, Server
>> > Error: 250, Error Number: 0x800CCC7D
>> >
>> > Your server has unexpectedly terminated the connection. Possible causes for
>> > this include server problems, network problems, or a long period of
>> > inactivity. Account: 'pop.telus.net', Server: 'pop.telus.net', Protocol:
>> > POP3, Port: 110, Secure(SSL): Yes, Error Number: 0x800CCC0F
>> >
>> > Thank you.
>> > --
>> > pb
>> .
>>
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t-4-2

External


Since: Dec 29, 2008
Posts: 112



(Msg. 6) Posted: Fri Oct 30, 2009 4:26 pm
Post subject: Re: Windows Mail will not send [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

OK, please change it back to port # 25. Please tell us the result.

t-4-2

"pb" <pb.DeleteThis@discussions.microsoft.com> wrote in message
news:DCC6AEC2-27EC-4A66-B996-7F6DD2F2571D@microsoft.com...
> I have unchecked the SSL options and changed to 8025 and now, I get this
> message:
> The connection to the server has failed. Subject 'Fw: The right to work',
> Account: 'pop.telus.net', Server: 'smtp.telus.net', Protocol: SMTP, Port:
> 8025, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
> --
> pb
>
>
> "Gary VanderMolen" wrote:
>
>> Both error messages indicate improper use of the SSL option for
>> a server that doesn't support it.
>> Go to Tools, Accounts, select that account, Properties, Advanced,
>> then uncheck the SSL option (two places).
>>
>> --
>> Gary VanderMolen, Microsoft MVP (Mail)
>> http://mvp.support.microsoft.com/default.aspx/profile/vandermolen
>>
>>
>> "pb" <pb.DeleteThis@discussions.microsoft.com> wrote in message
>> news:367EFA15-7D2F-4790-A4E7-404355198E7B@microsoft.com...
>> >I bought a new computer with Vista installed and I called the help line
>> >to
>> > get everything set up. When the email did not send, the helpful
>> > gentleman
>> > suggested that since my webmail works, the fact that the Windows Mail
>> > did not
>> > work was not a big issue. I would like to get it running, however, and
>> > would
>> > welcome any suggestions. Here is the error message that I receive each
>> > time:
>> >
>> > Subject '', Account: 'pop.telus.net', Server: 'smtp.telus.net',
>> > Protocol:
>> > SMTP, Server Response: '250 8BITMIME', Port: 587, Secure(SSL): Yes,
>> > Server
>> > Error: 250, Error Number: 0x800CCC7D
>> >
>> > Your server has unexpectedly terminated the connection. Possible causes
>> > for
>> > this include server problems, network problems, or a long period of
>> > inactivity. Account: 'pop.telus.net', Server: 'pop.telus.net',
>> > Protocol:
>> > POP3, Port: 110, Secure(SSL): Yes, Error Number: 0x800CCC0F
>> >
>> > Thank you.
>> > --
>> > pb
>> .
>>
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t-4-2

External


Since: Dec 29, 2008
Posts: 112



(Msg. 7) Posted: Fri Oct 30, 2009 4:37 pm
Post subject: Re: Windows Mail will not send [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

One more question please.....
Are you using POP e-mail settings or IMAP ?

POP email settings:
Domain name: telus.net
Server type = POP3
Incoming (POP) server = pop.telus.net
Outgoing (SMTP) server = smtp.telus.net

IMAP email settings:
Domain name: telus.net
Server type = IMAP
Incoming (IMAP) server = imap.telus.net
Outgoing (SMTP) server = smtp.telus.net

t-4-2

"pb" <pb.TakeThisOut@discussions.microsoft.com> wrote in message
news:DCC6AEC2-27EC-4A66-B996-7F6DD2F2571D@microsoft.com...
> I have unchecked the SSL options and changed to 8025 and now, I get this
> message:
> The connection to the server has failed. Subject 'Fw: The right to work',
> Account: 'pop.telus.net', Server: 'smtp.telus.net', Protocol: SMTP, Port:
> 8025, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
> --
> pb
>
>
> "Gary VanderMolen" wrote:
>
>> Both error messages indicate improper use of the SSL option for
>> a server that doesn't support it.
>> Go to Tools, Accounts, select that account, Properties, Advanced,
>> then uncheck the SSL option (two places).
>>
>> --
>> Gary VanderMolen, Microsoft MVP (Mail)
>> http://mvp.support.microsoft.com/default.aspx/profile/vandermolen
>>
>>
>> "pb" <pb.TakeThisOut@discussions.microsoft.com> wrote in message
>> news:367EFA15-7D2F-4790-A4E7-404355198E7B@microsoft.com...
>> >I bought a new computer with Vista installed and I called the help line
>> >to
>> > get everything set up. When the email did not send, the helpful
>> > gentleman
>> > suggested that since my webmail works, the fact that the Windows Mail
>> > did not
>> > work was not a big issue. I would like to get it running, however, and
>> > would
>> > welcome any suggestions. Here is the error message that I receive each
>> > time:
>> >
>> > Subject '', Account: 'pop.telus.net', Server: 'smtp.telus.net',
>> > Protocol:
>> > SMTP, Server Response: '250 8BITMIME', Port: 587, Secure(SSL): Yes,
>> > Server
>> > Error: 250, Error Number: 0x800CCC7D
>> >
>> > Your server has unexpectedly terminated the connection. Possible causes
>> > for
>> > this include server problems, network problems, or a long period of
>> > inactivity. Account: 'pop.telus.net', Server: 'pop.telus.net',
>> > Protocol:
>> > POP3, Port: 110, Secure(SSL): Yes, Error Number: 0x800CCC0F
>> >
>> > Thank you.
>> > --
>> > pb
>> .
>>
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pb

External


Since: Apr 11, 2007
Posts: 6



(Msg. 8) Posted: Fri Oct 30, 2009 4:37 pm
Post subject: Re: Windows Mail will not send [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

It works. Thank you. In answer to your question, I am using POP e-mail
settings.
--
pb


"t-4-2" wrote:

> One more question please.....
> Are you using POP e-mail settings or IMAP ?
>
> POP email settings:
> Domain name: telus.net
> Server type = POP3
> Incoming (POP) server = pop.telus.net
> Outgoing (SMTP) server = smtp.telus.net
>
> IMAP email settings:
> Domain name: telus.net
> Server type = IMAP
> Incoming (IMAP) server = imap.telus.net
> Outgoing (SMTP) server = smtp.telus.net
>
> t-4-2
>
> "pb" <pb.RemoveThis@discussions.microsoft.com> wrote in message
> news:DCC6AEC2-27EC-4A66-B996-7F6DD2F2571D@microsoft.com...
> > I have unchecked the SSL options and changed to 8025 and now, I get this
> > message:
> > The connection to the server has failed. Subject 'Fw: The right to work',
> > Account: 'pop.telus.net', Server: 'smtp.telus.net', Protocol: SMTP, Port:
> > 8025, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
> > --
> > pb
> >
> >
> > "Gary VanderMolen" wrote:
> >
> >> Both error messages indicate improper use of the SSL option for
> >> a server that doesn't support it.
> >> Go to Tools, Accounts, select that account, Properties, Advanced,
> >> then uncheck the SSL option (two places).
> >>
> >> --
> >> Gary VanderMolen, Microsoft MVP (Mail)
> >> http://mvp.support.microsoft.com/default.aspx/profile/vandermolen
> >>
> >>
> >> "pb" <pb.RemoveThis@discussions.microsoft.com> wrote in message
> >> news:367EFA15-7D2F-4790-A4E7-404355198E7B@microsoft.com...
> >> >I bought a new computer with Vista installed and I called the help line
> >> >to
> >> > get everything set up. When the email did not send, the helpful
> >> > gentleman
> >> > suggested that since my webmail works, the fact that the Windows Mail
> >> > did not
> >> > work was not a big issue. I would like to get it running, however, and
> >> > would
> >> > welcome any suggestions. Here is the error message that I receive each
> >> > time:
> >> >
> >> > Subject '', Account: 'pop.telus.net', Server: 'smtp.telus.net',
> >> > Protocol:
> >> > SMTP, Server Response: '250 8BITMIME', Port: 587, Secure(SSL): Yes,
> >> > Server
> >> > Error: 250, Error Number: 0x800CCC7D
> >> >
> >> > Your server has unexpectedly terminated the connection. Possible causes
> >> > for
> >> > this include server problems, network problems, or a long period of
> >> > inactivity. Account: 'pop.telus.net', Server: 'pop.telus.net',
> >> > Protocol:
> >> > POP3, Port: 110, Secure(SSL): Yes, Error Number: 0x800CCC0F
> >> >
> >> > Thank you.
> >> > --
> >> > pb
> >> .
> >>
> .
>
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