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Vista black screen and cursor after login

 
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jeanray

External


Since: Oct 11, 2007
Posts: 1



(Msg. 1) Posted: Thu Oct 11, 2007 1:58 am
Post subject: Vista black screen and cursor after login
Archived from groups: microsoft>public>windows>vista>performance_maintenance (more info?)

Hi there,

I installed some updates for Vista Enterprise yesterday (the 10th of
October) prior to leaving the office. When I returned this morning
(the 11th), turned my machine on, I got to the Windows login screen,
was able to logon, however, instead of a desktop, I receive a black
screen with a cursor that I can move around.

I've searched the groups, google, etc, the common message seems to be
to press CTRL-ALT-DELETE and close/start explorer.exe. However, when I
press CTRL-ALT-DEL, the only options I'm given is to "Lock This
Computer", "Switch Users", "Logoff" and "Change a password". I can
also shutdown the computer. There is no option for task manager.

I've tried rebooting into Safe Mode with the same result (I see the
Safe mode banner after login, but nothing else). "Last known good
configuration" also yielded the same result (it didn't work). Enabling
Default VGA mode was the same and didn't work as well.

I am now fully locked from my computer and have no idea how to get
back. All this because of some damn Windows update (I was running
Vista fine for a few months prior to this happening).

Need some help please.

JR
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Juan Diego

External


Since: Oct 11, 2007
Posts: 1



(Msg. 2) Posted: Thu Oct 11, 2007 7:36 am
Post subject: RE: Vista black screen and cursor after login [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I have the same issue. I am using Vista Premium and I did the installation
yesterday.

JDM

"jeanray@gmail.com" wrote:

> Hi there,
>
> I installed some updates for Vista Enterprise yesterday (the 10th of
> October) prior to leaving the office. When I returned this morning
> (the 11th), turned my machine on, I got to the Windows login screen,
> was able to logon, however, instead of a desktop, I receive a black
> screen with a cursor that I can move around.
>
> I've searched the groups, google, etc, the common message seems to be
> to press CTRL-ALT-DELETE and close/start explorer.exe. However, when I
> press CTRL-ALT-DEL, the only options I'm given is to "Lock This
> Computer", "Switch Users", "Logoff" and "Change a password". I can
> also shutdown the computer. There is no option for task manager.
>
> I've tried rebooting into Safe Mode with the same result (I see the
> Safe mode banner after login, but nothing else). "Last known good
> configuration" also yielded the same result (it didn't work). Enabling
> Default VGA mode was the same and didn't work as well.
>
> I am now fully locked from my computer and have no idea how to get
> back. All this because of some damn Windows update (I was running
> Vista fine for a few months prior to this happening).
>
> Need some help please.
>
> JR
>
>
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Chris

External


Since: Mar 26, 2006
Posts: 125



(Msg. 3) Posted: Fri Oct 12, 2007 4:40 am
Post subject: RE: Vista black screen and cursor after login [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Install USB Cumulative update in KB941600. I had the same issue with
Ultimate and after the third black screen with cursor I BSOD and it pulled
this update. I have had zero problems since.

C

"jeanray@gmail.com" wrote:

> Hi there,
>
> I installed some updates for Vista Enterprise yesterday (the 10th of
> October) prior to leaving the office. When I returned this morning
> (the 11th), turned my machine on, I got to the Windows login screen,
> was able to logon, however, instead of a desktop, I receive a black
> screen with a cursor that I can move around.
>
> I've searched the groups, google, etc, the common message seems to be
> to press CTRL-ALT-DELETE and close/start explorer.exe. However, when I
> press CTRL-ALT-DEL, the only options I'm given is to "Lock This
> Computer", "Switch Users", "Logoff" and "Change a password". I can
> also shutdown the computer. There is no option for task manager.
>
> I've tried rebooting into Safe Mode with the same result (I see the
> Safe mode banner after login, but nothing else). "Last known good
> configuration" also yielded the same result (it didn't work). Enabling
> Default VGA mode was the same and didn't work as well.
>
> I am now fully locked from my computer and have no idea how to get
> back. All this because of some damn Windows update (I was running
> Vista fine for a few months prior to this happening).
>
> Need some help please.
>
> JR
>
>
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TheTechSupportGeek

External


Since: Oct 12, 2007
Posts: 15



(Msg. 4) Posted: Fri Oct 12, 2007 4:55 pm
Post subject: RE: Vista black screen and cursor after login [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

How ironic! That happened to me just two hours ago! The cause of my problem
(and probably your problem too) is that Windows Explorer (the program that
shows the taskbar, folders, icons, Start menu, etc.) had failed to open. Your
best solution is to:

1.) Hit CTRL+ALT+DEL
2.) Select "Start Task Manager"
3.) In "Task Manger", select "File/New Task (Run)"
4.) Type in "explorer" (being "Windows Explorer)
5.) Press ENTER.

Everything including your wallpaper should show up immediately. Let me know
if this helps!

"jeanray@gmail.com" wrote:

> Hi there,
>
> I installed some updates for Vista Enterprise yesterday (the 10th of
> October) prior to leaving the office. When I returned this morning
> (the 11th), turned my machine on, I got to the Windows login screen,
> was able to logon, however, instead of a desktop, I receive a black
> screen with a cursor that I can move around.
>
> I've searched the groups, google, etc, the common message seems to be
> to press CTRL-ALT-DELETE and close/start explorer.exe. However, when I
> press CTRL-ALT-DEL, the only options I'm given is to "Lock This
> Computer", "Switch Users", "Logoff" and "Change a password". I can
> also shutdown the computer. There is no option for task manager.
>
> I've tried rebooting into Safe Mode with the same result (I see the
> Safe mode banner after login, but nothing else). "Last known good
> configuration" also yielded the same result (it didn't work). Enabling
> Default VGA mode was the same and didn't work as well.
>
> I am now fully locked from my computer and have no idea how to get
> back. All this because of some damn Windows update (I was running
> Vista fine for a few months prior to this happening).
>
> Need some help please.
>
> JR
>
>
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JR A.

External


Since: Oct 22, 2007
Posts: 1



(Msg. 5) Posted: Mon Oct 22, 2007 1:17 am
Post subject: Re: Vista black screen and cursor after login [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

The problem is, when I hit CTRL-ALT-DEL I don't see the task manager :
(

It's not an option.
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Cal Bear '66

External


Since: Mar 30, 2007
Posts: 985



(Msg. 6) Posted: Mon Oct 22, 2007 5:09 am
Post subject: Re: Vista black screen and cursor after login [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

If you right click on the Taskbar, Task Manager is an option.


I Bleed Blue and Gold
GO BEARS!


"JR A." <jeanray DeleteThis @gmail.com> wrote in message
news:1193059023.261796.243880@z24g2000prh.googlegroups.com...
> The problem is, when I hit CTRL-ALT-DEL I don't see the task manager :
> (
>
> It's not an option.
>
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TheTechSupportGeek

External


Since: Oct 12, 2007
Posts: 15



(Msg. 7) Posted: Mon Oct 22, 2007 12:25 pm
Post subject: Re: Vista black screen and cursor after login [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

That would open Task Manager, but this is a situation where the taskbar is
unavailable...

"Cal Bear '66" wrote:

> If you right click on the Taskbar, Task Manager is an option.
>
>
> I Bleed Blue and Gold
> GO BEARS!
>
>
> "JR A." <jeanray.DeleteThis@gmail.com> wrote in message
> news:1193059023.261796.243880@z24g2000prh.googlegroups.com...
> > The problem is, when I hit CTRL-ALT-DEL I don't see the task manager :
> > (
> >
> > It's not an option.
> >
>
>
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TheTechSupportGeek

External


Since: Oct 12, 2007
Posts: 15



(Msg. 8) Posted: Mon Oct 22, 2007 12:30 pm
Post subject: Re: Vista black screen and cursor after login [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

When you hit CTRL+ALT+DELETE, you didn't see a screen appear with five
different options to choose from, one of them being opening Task Manager?

"JR A." wrote:

> The problem is, when I hit CTRL-ALT-DEL I don't see the task manager :
> (
>
> It's not an option.
>
>
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sats

External


Since: Nov 09, 2007
Posts: 1



(Msg. 9) Posted: Fri Nov 09, 2007 5:05 pm
Post subject: Re: Vista black screen and cursor after login [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I have the same problem.

Please note from the original post.
CTRL-ALT-DELETE brings you back to the log-on screen with the following
options:
- Lock this computer
- Switch users
- Logoff
- Change a passowrd...

Anyone found a solution to this problem yet?
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TomHameeteman

External


Since: Nov 12, 2007
Posts: 1



(Msg. 10) Posted: Mon Nov 12, 2007 1:01 am
Post subject: Re: Vista black screen and cursor after login [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I have experienced this problem too, and still haven't found a good
solution.


Manually starting explorer.exe using the task manager works for me, but
it's hardly a solution. I don't want to manually boot my computer
everytime I want to read my email, you know Smile

So maybe someone can help me out with a permanent solution? Maybe the
explorer.exe somehow got erased from a file with applications to run at
startup? Or is that just silly? Very Happy


--
TomHameeteman
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TomHameeteman

External


Since: Nov 12, 2007
Posts: 1



(Msg. 11) Posted: Mon Nov 12, 2007 8:41 am
Post subject: Re: Vista black screen and cursor after login [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

In my case it seems to be some sort of virus/trojan.

Please take a look at this:
'ntndis.exe - Program Information'
(http://www.bleepingcomputer.com/startups/ntndis.exe-14934.html)


--
TomHameeteman
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pangan

External


Since: Nov 18, 2008
Posts: 1



(Msg. 12) Posted: Tue Nov 18, 2008 12:01 am
Post subject: Re: Vista black screen and cursor after login [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

1- Reboot your system in SAFE mode (by pressing FCool
2- go to Control Panel
3- go to Administrative Tools
4- Run Local Security Policy
5-select Local Policies
6- select security option
7- right click every option
8- choose properties
9- select Explain tab
10 - find "DEFAULT:..." line
11- set the option value to this Default value is written.
12 - do it for all options
13- reboot your system
14- Your system will be returned

Amir


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pangan
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SmoothTofu

External


Since: Nov 18, 2008
Posts: 1



(Msg. 13) Posted: Tue Nov 18, 2008 9:06 am
Post subject: Re: Vista black screen and cursor after login [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

How about Ctrl+Shift+Esc? I doubt that'll work either since Task Manager
isn't an option in the options, but who knows.


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SmoothTofu
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canarchy

External


Since: Dec 18, 2008
Posts: 1



(Msg. 14) Posted: Thu Dec 18, 2008 3:47 am
Post subject: Re: Vista black screen and cursor after login [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Regarding the issue with the task manager :: if you can manage to get
back to a restore point were you can use your computer - you must
activate your task manager (as it may have some how been disabled) the
easiest way I found to fix this is through the registry. The method i
found through google searches I cannot remember, but it offered a
download that fixed it for me. Other wise try this link
http://www.howtogeek.com/howto/windows-vista/why-is-task-manager-disabled/
to fix it.

As to the black screen some people have been having success with this
http://exploringourmatrix.blogspot.com/2007/12/vista-black-screen-afte...ogin.ht
I did not however, and am still looking for my own solution.


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canarchy
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canarchy's Profile: http://forums.techarena.in/members/canarchy.htm
View this thread: http://forums.techarena.in/windows-vista-performance/832207.htm

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BRAVO1404

External


Since: Mar 27, 2009
Posts: 1



(Msg. 15) Posted: Fri Mar 27, 2009 4:18 pm
Post subject: Re: Vista black screen and cursor after login [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

K so i recently had the same problem and like it was big. but in the end
i managed to find out the problem. i used the temporary solution of
simply using CTRL + ALT + Del and then rebooted explorer. after i got it
running i started skimming through my files and programs in attempts to
find a solution. (each time you get this i believe there is a different
solution for everyone.) eventually i found a virus and i thought my
problems were solved. but much to my demise no such luck. but
unfortunately i was having an issue with y True Vector Service a.k.a
ZoneAlarm. it said it could not be started as another program was
preventing it from opening. and i got this notice often. and like it was
my main firewall. well after pondering over the meaning of this i
finally got the smarts to uninstall it. it required a reboot so i did
and it works perfectly now just as before. if any one else is have this
issue and you have zonealarm a message pops up saying zonealarm is
initializing please wait yadda yadda yadda then i suggest you remove
zonealarm and see if it works from there. if this helps please let me
know like i thought i was going to have to format my computer.


--
BRAVO1404
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