Vista Screensaver not working on new laptop?

Thanks for the Reply
I tried what you suggested, and still the same problems.
Screensaver does not work even the preview just flashes by.
New taskbar buttons open behind the original.
Any other ideas?
--
JR


"Carey Frisch [MVP]" wrote:

> Restart your computer, then download and install the
> following updates:
>
> An update is available that improves the compatibility
> and reliability of Windows Vista:
> http://support.microsoft.com/?kbid=938194
>
> --
> Carey Frisch
> Microsoft MVP
> Windows Shell/User
>
> ----------------------------------------------------------------------
>
> "JR63" wrote:
>
> Hi
> I bought a new Dell Inspiron laptop with Vista basic on it. The screensaver
> would not work. Contacted Dell with no fix in sight. Did a clean install of
> Vista without all the other software and updated the drivers. Still will not
> work with a usb mouse or just the touch pad.
> Also, when you click on personlize, then screensaver, the tab opens up
> behind the one that is open, not on top?
> Any ideas?
> --
> JR
>

John here, customer advocate at Dell headquarters.

The only thing I can think of is that something is interfering with the
screen saver, perhaps a program or an input device malfunction. Is this
the only symptom you're seeing?

I would first try to activate the screen saver after clean booting as
described in the following article:

'How to perform a clean boot procedure to prevent background programs
from interfering with a game or a program that you currently use'
(http://support.microsoft.com/kb/331796)

If the screen saver kicks in there, you know that something you're
filtering out in clean boot is the culprit. If that's the case, use
method 3 as described in the article to fix the problem.

If you need any help, let me know:

customer_advocate.RemoveThis@dell.com
ATTN: John


--
DellCA