System Restore won't work

Hi,

Type or paste the following command in the Start - Run box then press Enter.

%systemroot%\system32\restore\rstrui.exe

All About System Restore in WinXP:
http://bertk.mvps.org/index.html

What is the name of the file System Restore is looking for? The exact
message may be helpful.

Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org


Nicholas Barham wrote:
> Can someone help me, i dont know what happened, but i think I have a virus on
> my computer and i cannot use the system restore, because it keeps coming up
> with a window that tells me to find a file that will let me run it and i dont
> know what file opens system restore so now im stuck and i cant access the
> control panel or any thing apart from the internet and a few programs that i
> know where the file is that runs it. SOMEBODY HELP MEEEE!!!!

Bert, you didn't answer my question, my question was when i click yes to turn
on the restore point it says "Choose the program you want to open this file:
rundll32.exe" now can you tell me please what program opens rundll32.exe,
because i cant find it.

Someone pleez help me!!

"Bert Kinney" wrote:

> Hi,
>
> Type or paste the following command in the Start - Run box then press Enter.
>
> %systemroot%\system32\restore\rstrui.exe
>
> All About System Restore in WinXP:
> http://bertk.mvps.org/index.html
>
> What is the name of the file System Restore is looking for? The exact
> message may be helpful.
>
> Regards,
> Bert Kinney MS-MVP Shell/User
> http://bertk.mvps.org
> Member: http://dts-l.org
>
>
> Nicholas Barham wrote:
> > Can someone help me, i dont know what happened, but i think I have a virus on
> > my computer and i cannot use the system restore, because it keeps coming up
> > with a window that tells me to find a file that will let me run it and i dont
> > know what file opens system restore so now im stuck and i cant access the
> > control panel or any thing apart from the internet and a few programs that i
> > know where the file is that runs it. SOMEBODY HELP MEEEE!!!!
>

Nicholas Barham <NicholasBarham DeleteThis @discussions.microsoft.com> wrote:

>Bert, you didn't answer my question, my question was when i click yes to turn
>on the restore point it says "Choose the program you want to open this file:
>rundll32.exe" now can you tell me please what program opens rundll32.exe,
>because i cant find it.
>
>Someone pleez help me!!
>

Do yourself a big favor and follow Bert's advice and then post the
results. He needs more information about the exact nature of the
problem and the command he asked you to run should give him that
information.

Bert is the acknowledged expert with regard to System Restore related
issues.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2008)
On-Line Help Computer Service
http://onlinehelp.bc.ca

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."

I did try it and i said it didnt work, it jus started me all over again from
the beginning exactly as i would do as if i clicked on system restore myself.
I need to open a program that makes rundll32.exe run.

"Ron Martell" wrote:

> Nicholas Barham <NicholasBarham RemoveThis @discussions.microsoft.com> wrote:
>
> >Bert, you didn't answer my question, my question was when i click yes to turn
> >on the restore point it says "Choose the program you want to open this file:
> >rundll32.exe" now can you tell me please what program opens rundll32.exe,
> >because i cant find it.
> >
> >Someone pleez help me!!
> >
>
> Do yourself a big favor and follow Bert's advice and then post the
> results. He needs more information about the exact nature of the
> problem and the command he asked you to run should give him that
> information.
>
> Bert is the acknowledged expert with regard to System Restore related
> issues.
>
> Good luck
>
> Ron Martell Duncan B.C. Canada
> --
> Microsoft MVP (1997 - 2008)
> On-Line Help Computer Service
> http://onlinehelp.bc.ca
>
> "Anyone who thinks that they are too small to make a difference
> has never been in bed with a mosquito."
>

Following my instructions may lead us to a solution.


Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org


Nicholas Barham wrote:
> Bert, you didn't answer my question, my question was when i click yes to turn
> on the restore point it says "Choose the program you want to open this file:
> rundll32.exe" now can you tell me please what program opens rundll32.exe,
> because i cant find it.
>
> Someone pleez help me!!
>
> "Bert Kinney" wrote:
>
>> Hi,
>>
>> Type or paste the following command in the Start - Run box then press Enter.
>>
>> %systemroot%\system32\restore\rstrui.exe
>>
>> All About System Restore in WinXP:
>> http://bertk.mvps.org/index.html
>>
>> What is the name of the file System Restore is looking for? The exact
>> message may be helpful.
>>
>> Regards,
>> Bert Kinney MS-MVP Shell/User
>> http://bertk.mvps.org
>> Member: http://dts-l.org
>>
>>
>> Nicholas Barham wrote:
>>> Can someone help me, i dont know what happened, but i think I have a virus on
>>> my computer and i cannot use the system restore, because it keeps coming up
>>> with a window that tells me to find a file that will let me run it and i dont
>>> know what file opens system restore so now im stuck and i cant access the
>>> control panel or any thing apart from the internet and a few programs that i
>>> know where the file is that runs it. SOMEBODY HELP MEEEE!!!!

Thank you for running that command.

This is not a common problem. I suspect the rundill32.exe file is infected.

Read this Announcement and follow it's instructions.
http://aumha.net/viewtopic.php?t=4075

Then post a HiJackThis log to this forum.
AumHa HiJackThis Forum:
http://aumha.net/viewforum.php?f=30

Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org


Nicholas Barham wrote:
> I did try it and i said it didnt work, it jus started me all over again from
> the beginning exactly as i would do as if i clicked on system restore myself.
> I need to open a program that makes rundll32.exe run.
>
> "Ron Martell" wrote:
>
>> Nicholas Barham <NicholasBarham.RemoveThis@discussions.microsoft.com> wrote:
>>
>>> Bert, you didn't answer my question, my question was when i click yes to turn
>>> on the restore point it says "Choose the program you want to open this file:
>>> rundll32.exe" now can you tell me please what program opens rundll32.exe,
>>> because i cant find it.
>>>
>>> Someone pleez help me!!
>>>
>> Do yourself a big favor and follow Bert's advice and then post the
>> results. He needs more information about the exact nature of the
>> problem and the command he asked you to run should give him that
>> information.
>>
>> Bert is the acknowledged expert with regard to System Restore related
>> issues.
>>
>> Good luck
>>
>> Ron Martell Duncan B.C. Canada
>> --
>> Microsoft MVP (1997 - 2008)
>> On-Line Help Computer Service
>> http://onlinehelp.bc.ca
>>
>> "Anyone who thinks that they are too small to make a difference
>> has never been in bed with a mosquito."
>>

Thank you Bert, I have followed the steps and I am waiting for a reply, I
will keep you updated on whatever happens.

"Bert Kinney" wrote:

> Following my instructions may lead us to a solution.
>
>
> Regards,
> Bert Kinney MS-MVP Shell/User
> http://bertk.mvps.org
> Member: http://dts-l.org
>
>
> Nicholas Barham wrote:
> > Bert, you didn't answer my question, my question was when i click yes to turn
> > on the restore point it says "Choose the program you want to open this file:
> > rundll32.exe" now can you tell me please what program opens rundll32.exe,
> > because i cant find it.
> >
> > Someone pleez help me!!
> >
> > "Bert Kinney" wrote:
> >
> >> Hi,
> >>
> >> Type or paste the following command in the Start - Run box then press Enter.
> >>
> >> %systemroot%\system32\restore\rstrui.exe
> >>
> >> All About System Restore in WinXP:
> >> http://bertk.mvps.org/index.html
> >>
> >> What is the name of the file System Restore is looking for? The exact
> >> message may be helpful.
> >>
> >> Regards,
> >> Bert Kinney MS-MVP Shell/User
> >> http://bertk.mvps.org
> >> Member: http://dts-l.org
> >>
> >>
> >> Nicholas Barham wrote:
> >>> Can someone help me, i dont know what happened, but i think I have a virus on
> >>> my computer and i cannot use the system restore, because it keeps coming up
> >>> with a window that tells me to find a file that will let me run it and i dont
> >>> know what file opens system restore so now im stuck and i cant access the
> >>> control panel or any thing apart from the internet and a few programs that i
> >>> know where the file is that runs it. SOMEBODY HELP MEEEE!!!!
>

Great, thanks.

Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org


Nicholas Barham wrote:
> Thank you Bert, I have followed the steps and I am waiting for a reply, I
> will keep you updated on whatever happens.
>
> "Bert Kinney" wrote:
>
>> Following my instructions may lead us to a solution.
>>
>>
>> Regards,
>> Bert Kinney MS-MVP Shell/User
>> http://bertk.mvps.org
>> Member: http://dts-l.org
>>
>>
>> Nicholas Barham wrote:
>>> Bert, you didn't answer my question, my question was when i click yes to turn
>>> on the restore point it says "Choose the program you want to open this file:
>>> rundll32.exe" now can you tell me please what program opens rundll32.exe,
>>> because i cant find it.
>>>
>>> Someone pleez help me!!
>>>
>>> "Bert Kinney" wrote:
>>>
>>>> Hi,
>>>>
>>>> Type or paste the following command in the Start - Run box then press Enter.
>>>>
>>>> %systemroot%\system32\restore\rstrui.exe
>>>>
>>>> All About System Restore in WinXP:
>>>> http://bertk.mvps.org/index.html
>>>>
>>>> What is the name of the file System Restore is looking for? The exact
>>>> message may be helpful.
>>>>
>>>> Regards,
>>>> Bert Kinney MS-MVP Shell/User
>>>> http://bertk.mvps.org
>>>> Member: http://dts-l.org
>>>>
>>>>
>>>> Nicholas Barham wrote:
>>>>> Can someone help me, i dont know what happened, but i think I have a virus on
>>>>> my computer and i cannot use the system restore, because it keeps coming up
>>>>> with a window that tells me to find a file that will let me run it and i dont
>>>>> know what file opens system restore so now im stuck and i cant access the
>>>>> control panel or any thing apart from the internet and a few programs that i
>>>>> know where the file is that runs it. SOMEBODY HELP MEEEE!!!!