I have read many posts on these boards and elsewhere and I have been
struggling with this problem on 2 computers -
on the 1st (older) it worked fine then stopped. I had copied my files from
old to new computer -
and so on new computer it never worked, which led me to believe it was
something in the Pictures folder. I set it to a subfolder in Pictures and
it worked fine. By process of eliminiation I discovered
that I had several shortcut files in the pictures folder. If the shortcut
points to a valid location then there is no problem - but two of the
shortcuts pointed to invalid locations - and they were triggering the message
"an error is preventing the slideshow from playing".
I now have a mix of video, jpg, tiff, gif, photoshop and other graphic files
in
My Pictures and valid shortcut files are okay. The videos play in the
slideshow but don't have sound.
Hope this helps some of those still struggling with the problem.
Kathie