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Removal of old software

 
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RENEE

External


Since: Oct 19, 2006
Posts: 26



(Msg. 1) Posted: Tue Aug 14, 2007 2:36 am
Post subject: Removal of old software
Archived from groups: microsoft>public>windows>vista>print_fax_scan (more info?)

I had an HP all-in-one printer, etc. I thought I had removed all the old
software, but I have a newer all-in-one and the software for it will NOT
install properly. When I try to uninstall manually by finding parts of the
older software under C:/programs/HP, it says I don't have permission. Any
way to totally uninstall an old software program? I have Windows Vista
Ultimate - preinstalled on my 3 month old HP media centre computer.
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"Cari

External


Since: Sep 15, 2006
Posts: 303



(Msg. 2) Posted: Tue Aug 14, 2007 8:15 am
Post subject: Re: Removal of old software [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Look for an uninstall utility at the HP website under the model of your old
printer.
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"RENEE" <RENEE DeleteThis @discussions.microsoft.com> wrote in message
news:EC3BB88F-DE63-4D62-AF03-DFC8ED699E59@microsoft.com...
>I had an HP all-in-one printer, etc. I thought I had removed all the old
> software, but I have a newer all-in-one and the software for it will NOT
> install properly. When I try to uninstall manually by finding parts of
> the
> older software under C:/programs/HP, it says I don't have permission. Any
> way to totally uninstall an old software program? I have Windows Vista
> Ultimate - preinstalled on my 3 month old HP media centre computer.
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RENEE

External


Since: Oct 19, 2006
Posts: 26



(Msg. 3) Posted: Tue Aug 14, 2007 1:54 pm
Post subject: Re: Removal of old software [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Thanks - I checked but for some reason, they don't have an uninstall program
for that particular model of printer. Will try to uninstall and reinstall
the new one once again. I can still see part of the HP Solutions Centre from
the old one and I cannot remove it as it still says I don't have permission.
If I'm not allowed to remove it off my own computer, who is?? Peculiar.

"Cari (MS-MVP)" wrote:

> Look for an uninstall utility at the HP website under the model of your old
> printer.
> --
> Cari (MS-MVP)
> Windows Technologies - Printing & Imaging
> http://www.coribright.com/windows
>
> "RENEE" <RENEE.DeleteThis@discussions.microsoft.com> wrote in message
> news:EC3BB88F-DE63-4D62-AF03-DFC8ED699E59@microsoft.com...
> >I had an HP all-in-one printer, etc. I thought I had removed all the old
> > software, but I have a newer all-in-one and the software for it will NOT
> > install properly. When I try to uninstall manually by finding parts of
> > the
> > older software under C:/programs/HP, it says I don't have permission. Any
> > way to totally uninstall an old software program? I have Windows Vista
> > Ultimate - preinstalled on my 3 month old HP media centre computer.
>
>
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