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Print Spooler and System Restore

  
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Charlie Bress

External


Since: Feb 19, 2007
Posts: 10



(Msg. 1) Posted: Fri Jun 15, 2007 6:42 am
Post subject: Print Spooler and System Restore
Archived from groups: microsoft>public>windowsxp>help_and_support (more info?)
I have two PCs and a printer on a wired network.

Both PCs are running XP SP2. One system has started with a printer problem
where a print job fails with the message "Print spooler was unable to
connect to
your printer" .
At first I tried to reinstall the printer. That didn't help.

I did a System Restore and seemed to fix things, but only for a few days
when the problem came back. Now I cannot get system restore to do its thing.
The first attempt failed by hanging up and was aborted by powering down. Now
none of the restore points will run at all.

I can print from the other PC on the network so I am sure that the problem
is local to the one box and not to the printer or router.
To be sure, the firewall has been turned off.
I tried to do a restore from the command line in safe mode, but I could not
find a way to make it work. I use the command
%system%system32\restore\rstrui.exe but it always returned "path not found"

Charlie
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Mark L. Ferguson

External


Since: Jun 29, 2007
Posts: 73



(Msg. 2) Posted: Fri Jun 15, 2007 6:42 am
Post subject: Re: Print Spooler and System Restore [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
If it's a Lexmark printer:
324757 - Spooler Subsystem Application Needs to Close and Operation Could
Not Be Completed Erro:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q324757

--
Mark L. Ferguson
..
"Charlie Bress" <left.TakeThisOut@thirdbase.com> wrote in message
news:%238mUIP2rHHA.4828@TK2MSFTNGP04.phx.gbl...
>I have two PCs and a printer on a wired network.
>
> Both PCs are running XP SP2. One system has started with a printer
> problem where a print job fails with the message "Print spooler was unable
> to connect to
> your printer" .
> At first I tried to reinstall the printer. That didn't help.
>
> I did a System Restore and seemed to fix things, but only for a few days
> when the problem came back. Now I cannot get system restore to do its
> thing. The first attempt failed by hanging up and was aborted by powering
> down. Now none of the restore points will run at all.
>
> I can print from the other PC on the network so I am sure that the problem
> is local to the one box and not to the printer or router.
> To be sure, the firewall has been turned off.
> I tried to do a restore from the command line in safe mode, but I could
> not find a way to make it work. I use the command
> %system%system32\restore\rstrui.exe but it always returned "path not
> found"
>
> Charlie
>
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Charlie Bress

External


Since: Feb 19, 2007
Posts: 10



(Msg. 3) Posted: Fri Jun 15, 2007 7:06 am
Post subject: Re: Print Spooler and System Restore [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
The printer isan HP 6980.

Charlie


"Mark L. Ferguson" <marfer.TakeThisOut@msn.com> wrote in message
news:OlnRlX2rHHA.4100@TK2MSFTNGP06.phx.gbl...
> If it's a Lexmark printer:
> 324757 - Spooler Subsystem Application Needs to Close and Operation Could
> Not Be Completed Erro:
> http://support.microsoft.com/default.aspx?scid=kb;en-us;Q324757
>
> --
> Mark L. Ferguson
> .
> "Charlie Bress" <left.TakeThisOut@thirdbase.com> wrote in message
> news:%238mUIP2rHHA.4828@TK2MSFTNGP04.phx.gbl...
>>I have two PCs and a printer on a wired network.
>>
>> Both PCs are running XP SP2. One system has started with a printer
>> problem where a print job fails with the message "Print spooler was
>> unable to connect to
>> your printer" .
>> At first I tried to reinstall the printer. That didn't help.
>>
>> I did a System Restore and seemed to fix things, but only for a few days
>> when the problem came back. Now I cannot get system restore to do its
>> thing. The first attempt failed by hanging up and was aborted by powering
>> down. Now none of the restore points will run at all.
>>
>> I can print from the other PC on the network so I am sure that the
>> problem is local to the one box and not to the printer or router.
>> To be sure, the firewall has been turned off.
>> I tried to do a restore from the command line in safe mode, but I could
>> not find a way to make it work. I use the command
>> %system%system32\restore\rstrui.exe but it always returned "path not
>> found"
>>
>> Charlie
>>
>
>
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Mark L. Ferguson

External


Since: Jun 29, 2007
Posts: 73



(Msg. 4) Posted: Fri Jun 15, 2007 7:06 am
Post subject: Re: Print Spooler and System Restore [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
Press winkey-break(or start/run 'sysdm.cpl') ,/Hardware tab Open the Device
manager and click the + sign next to Ports(COM & LPT). select the printer
port, e.g. ECP Printer Port (LPT1). Port Settings tab check the 'Enable
legacy Plug and Play detection'

--
Mark L. Ferguson
..
"Charlie Bress" <left.DeleteThis@thirdbase.com> wrote in message
news:ep1Ehc2rHHA.4768@TK2MSFTNGP02.phx.gbl...
>
> The printer isan HP 6980.
>
> Charlie
>
>
> "Mark L. Ferguson" <marfer.DeleteThis@msn.com> wrote in message
> news:OlnRlX2rHHA.4100@TK2MSFTNGP06.phx.gbl...
>> If it's a Lexmark printer:
>> 324757 - Spooler Subsystem Application Needs to Close and Operation Could
>> Not Be Completed Erro:
>> http://support.microsoft.com/default.aspx?scid=kb;en-us;Q324757
>>
>> --
>> Mark L. Ferguson
>> .
>> "Charlie Bress" <left.DeleteThis@thirdbase.com> wrote in message
>> news:%238mUIP2rHHA.4828@TK2MSFTNGP04.phx.gbl...
>>>I have two PCs and a printer on a wired network.
>>>
>>> Both PCs are running XP SP2. One system has started with a printer
>>> problem where a print job fails with the message "Print spooler was
>>> unable to connect to
>>> your printer" .
>>> At first I tried to reinstall the printer. That didn't help.
>>>
>>> I did a System Restore and seemed to fix things, but only for a few days
>>> when the problem came back. Now I cannot get system restore to do its
>>> thing. The first attempt failed by hanging up and was aborted by
>>> powering down. Now none of the restore points will run at all.
>>>
>>> I can print from the other PC on the network so I am sure that the
>>> problem is local to the one box and not to the printer or router.
>>> To be sure, the firewall has been turned off.
>>> I tried to do a restore from the command line in safe mode, but I could
>>> not find a way to make it work. I use the command
>>> %system%system32\restore\rstrui.exe but it always returned "path not
>>> found"
>>>
>>> Charlie
>>>
>>
>>
>
>
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Charlie Bress

External


Since: Feb 19, 2007
Posts: 10



(Msg. 5) Posted: Fri Jun 15, 2007 9:54 am
Post subject: Re: Print Spooler -- the answer [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
Even though I went to mscofig and removed ZoneAlarm from the startup menu
and rebooted the system, It left behind a file called vsmon that was in the
list of running processes. I could not ping the printer successfuly. This
process could not be ended from task manager. I restarted ZA and checked
and found that the printer's IP address was NOT listed as an allowable site.
I added it in and the problem of printing is fixed.

I have no clue as to why the printer was not listed. The printer worked
yesterday but not today. I had not done anything to affect ZA.

Charlie


"Charlie Bress" <left RemoveThis @thirdbase.com> wrote in message
news:%238mUIP2rHHA.4828@TK2MSFTNGP04.phx.gbl...
>I have two PCs and a printer on a wired network.
>
> Both PCs are running XP SP2. One system has started with a printer
> problem where a print job fails with the message "Print spooler was unable
> to connect to
> your printer" .
> At first I tried to reinstall the printer. That didn't help.
>
> I did a System Restore and seemed to fix things, but only for a few days
> when the problem came back. Now I cannot get system restore to do its
> thing. The first attempt failed by hanging up and was aborted by powering
> down. Now none of the restore points will run at all.
>
> I can print from the other PC on the network so I am sure that the problem
> is local to the one box and not to the printer or router.
> To be sure, the firewall has been turned off.
> I tried to do a restore from the command line in safe mode, but I could
> not find a way to make it work. I use the command
> %system%system32\restore\rstrui.exe but it always returned "path not
> found"
>
> Charlie
>
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