If your trying to use the web based method you need *BOTH* TCP Port 80 (IIS)
and TCP Port 3389 (RDP) open on any firewall or router the target PC is
behind. IIS needs to be setup also on that PC. This presumes IIS is setup and
running for Remote Desktop [RDC] web access.
http://www.home-network-help.com/remote-desktop-web-connection.html
Keep in mind some ISPs block TCP Port 80 on residential accounts because
running a web server violates the terms of service.
Personally I would not run IIS unless its absolutly required. Here is my RDC
help page if you use the normal RDC host/client model.
http://theillustratednetwork.mvps.org/RemoteDesktop/RemoteDesktopSetup...Trouble
http://theillustratednetwork.mvps.org/RemoteDesktop/RDP6ConfigRecommen...ions.ht
Otherwise TeamViewer, as noted by Shenan, is a good option particularly in a
help desk function.
--
Al Jarvi (MS-MVP Windows – Desktop User Experience)
This posting is provided "AS IS" with no warranties, and confers no
rights...
The MS-MVP Program -
http://mvp.support.microsoft.com
"KenP" wrote:
> I've went thru help screens and installed the proper software and am trying
> to connect to another PC. The two PC's are on the Internet but are not part
> of a workgroup or domain. From all indications and once I have software
> installed, I need to type http://theremotecomputername/tsweb/ to connect to
> the other PC. When I do that I get the cannot connect and the diagnose
> connection screen.
>
> I turned off FW on HOST PC and added port 80 to the REMOTE PC. Can anyone
> give me a clue as to what I may be doing wrong? Thanks.
>
> KenP