pagregg wrote:
> My Dell is running Microsoft XP Home edition 2002. However, when I
> attempt to get IE 7 from the Microsoft web site I receive a message
> that says I am not running XP. I receive the same thing when I
> attempt to get XP SP2. Can anyone help?
From
http://www.winhelponline.com/articles/35/1/ :
Windows Update page says "Thank you for your interest in obtaining
updates from our site."
© 2007 Ramesh Srinivasan
Published Apr 25, 2006
Symptom
When you visit Windows Update to download updates to your system, the
following message may appear:
Thank you for your interest in obtaining updates from our site.
This website is designed to work with Microsoft Windows operating
systems only. To find updates for Microsoft products that are designed
for Macintosh operating systems, please visit
<http://www.microsoft.com/mac/>.
Cause
This means that your system is sending an incorrect data (about the
Operating System) to the Microsoft Windows Update server. Windows Update
uses the operating system information that the navigator.userAgent
property returns to determine if you are running a supported operating
system.
To test the User Agent string, open Internet Explorer and type the
following:
javascript:navigator.userAgent
You'll see the Version, Platform information reported. The same data is
reported to a Web server when you visit a website.
This problem may also occur if you access the Internet through a
firewall or proxy that does not allow the Windows Update Web site to
receive the correct HTTP user-agent request header ("HTTP_USER_AGENT")
for Internet Explorer. Some firewalls or proxy servers may send
user-agent information that is incorrect or difficult to nterpret.
Resolution
Open Regedit.exe and navigate to the following locations:
HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \
Internet Settings \ 5.0 \ User Agent
and
HKEY_CURRENT_USER \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \
Internet Settings \ 5.0 \ User Agent
Backup the keys to separate REG files. See this page
<http://windowsxp.mvps.org/registry.htm> for more information.
Delete the User Agent key in the above two locations (if present)
By doing this, any overridden User Agent strings and tokens are removed,
and the correct data is reported to a Web server.
Close Regedit.exe and restart Windows.