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Messanger connection problem

 
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alex

External


Since: Sep 03, 2003
Posts: 1



(Msg. 1) Posted: Tue Sep 02, 2003 10:27 pm
Post subject: Messanger connection problem
Archived from groups: microsoft>public>windowsxp>messenger (more info?)

Hi there.

I have a problem with my msn ,3 days is not able to
connect.

Any ideas what maybe is the problem ?

To help you i have allready tried to:
-Checked firewall if is not leting msn to acces but this
ok

-Tryed to connect with other account but still i am not
able to connect



Please help me


Thanx


--aleX
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Jonathan Kay [MVP]

External


Since: Sep 08, 2006
Posts: 7340



(Msg. 2) Posted: Wed Sep 03, 2003 10:52 am
Post subject: Re: Messanger connection problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Greetings Alex,

Here are some suggestions you might want to check/try:

1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf, then try
signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK

Then try again.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"alex" <axelis.RemoveThis@hotmail.com> wrote in message news:0b6901c37205$f2e08830$a101280a@phx.gbl...
> Hi there.
>
> I have a problem with my msn ,3 days is not able to
> connect.
>
> Any ideas what maybe is the problem ?
>
> To help you i have allready tried to:
> -Checked firewall if is not leting msn to acces but this
> ok
>
> -Tryed to connect with other account but still i am not
> able to connect
>
>
>
> Please help me
>
>
> Thanx
>
>
> --aleX
>
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Roger Goswell

External


Since: Sep 05, 2003
Posts: 4



(Msg. 3) Posted: Fri Sep 05, 2003 5:48 pm
Post subject: Re: Messanger connection problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I am getting this as well...

Unable to login to hotmail or MSN Messenger
just tells me an unknown error has occured...

Tried all your bit Johnathan but to no avail ... Even complete system
rebuild but no luck

any further help greatfully accepted


rg
"Jonathan Kay [MVP]" <msnewsreplies DeleteThis @jonathankay.com> wrote in message
news:%23g6A3TlcDHA.2932@tk2msftngp13.phx.gbl...
> Greetings Alex,
>
> Here are some suggestions you might want to check/try:
>
> 1. The date on your computer needs to be set properly -- double click the
clock verify that
> the time and date are set.
> 2. If your password information is not saved, verify that you are typing
it in with the
> correct case (uppercase or lowercase).
> 3. Change your password @
http://memberservicesnet.passport.com/memberservice.srf, then try
> signing in again.
> 4. If you use a firewall (like ZoneAlarm, Norton Internet Security
etc. ), it's possible
> that Messenger doesn't have the correct rights to access the Internet,
especially since you
> upgraded. You may need to re/add Messenger to the allowed list of
programs in your firewall
> if this is the case.
> 5. If you disabled your firewall in the past, it still may be blocking
Messenger -- try
> restarting it and see if that helps the situation. You also might try
uninstalling an
> installed firewall, to verify that it isn't causing a problem (even if it
is disabled).
> 6. Clear your IE cache and cookies -- open Internet Explorer, click the
Tools menu, then
> Internet Options, then click the Delete Files button, and when that's
complete click the
> Delete Cookies button.
> 7. Check your IE Security settings -- open Internet Explorer, click the
Tools menu, then
> Internet Options, then Advanced tab, scroll to the Security section, and
verify that "Check
> for server certificate revocation" is unchecked. Also verify that 'Use
SSL 2.0' and Use SSL
> 3.0' is checked, then click OK.
> 8. Click Start, then Run, and enter the following:
> regsvr32 softpub.dll
> then click OK
>
> Then try again.
> ____________________________________________
> Jonathan Kay
> Windows MVP, Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
>
> "alex" <axelis DeleteThis @hotmail.com> wrote in message
news:0b6901c37205$f2e08830$a101280a@phx.gbl...
> > Hi there.
> >
> > I have a problem with my msn ,3 days is not able to
> > connect.
> >
> > Any ideas what maybe is the problem ?
> >
> > To help you i have allready tried to:
> > -Checked firewall if is not leting msn to acces but this
> > ok
> >
> > -Tryed to connect with other account but still i am not
> > able to connect
> >
> >
> >
> > Please help me
> >
> >
> > Thanx
> >
> >
> > --aleX
> >
>
>
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