KD911895 Update will not install

Hi and thankyou for your posting i have been trying to install this update
for days and failing, after reading hear and reading your solution i have
finally managed to install the update many thanks.

"Harry Johnston [MVP]" wrote:

> For future reference,
>
> Jonathan tells me that Microsoft online support were (eventually) able to
> resolve his problem, by removing wdf01000.sys from the drivers folder. At this
> point the update installed successfully via WU.
>
> Harry.
>
> jonathan wrote:
> > I'm sorry this reply took so long--the site has been down. There is no
> > apparent way to attach screen shots to this reply.
> >
> >>> Could you clarify what you mean by "copy/move utility"? If you're not sure >>howbest to describe it, you can attach a screenshot.
> >
> > TERACOPY 2.01
> >
> >>> Right-click on the file and select Properties, and tell me what it says under
> >>> "Type of file".
> >
> > CAB FILE
> >
> > My Wireless Optical Mouse 2000 is not on the list of problem devices in
> >
> > "Article ID: 911895 - Last Review: November 29, 2007 - Revision: 11.4
> > The screen saver does not work when you use a Microsoft wireless pointing
> > device on a Windows Vista-based computer"
> >
> > and I have a WindowsXP Home SP3 based computer, but the software for the
> > mouse is Intellipoint 6.1 which is on the list. Since I have had no problems
> > using the mouse or any of the problem issues I have found linked to this
> > download at this time it seems clear I should not try to install it.
> >
> > Thanks for your help in leading me to this realization.
>

Hank;4497751 Wrote:
> Thanks for pointing me in the right direction. After reading a few
> postings in the update group came across this one.
>
> After beating my head against the wall and reading ALL of the posts of
> people
> having this problem, and no one giving a solution, but a few were able
> to
> lead me down the right path.
>
> HERE IS THE SOLUTION!!! (at least it worked for me!)
>
> Go to C:\Windows\system32\drivers and delete wdf01000.sys
>
> Then, go to windows update, and select Custom. Then select hardware
> updates,
> and HID non-user Input data filter should be there again. Now select
> download and install, and it should enter the correct information and
> fix
> your HID non-user Input Data Filter Error / fatal error / failed to
> install
> problem.

Many thanks, this resolved the problem.

Why do I have to travel from Canada to India to find a clearly written
solution?

Colin W.


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Hank;4497751 Wrote:
> Thanks for pointing me in the right direction. After reading a few
> postings in the update group came across this one.
>
> After beating my head against the wall and reading ALL of the posts of
> people
> having this problem, and no one giving a solution, but a few were able
> to
> lead me down the right path.
>
> HERE IS THE SOLUTION!!! (at least it worked for me!)
>
> Go to C:\Windows\system32\drivers and delete wdf01000.sys
>
> Then, go to windows update, and select Custom. Then select hardware
> updates,
> and HID non-user Input data filter should be there again. Now select
> download and install, and it should enter the correct information and
> fix
> your HID non-user Input Data Filter Error / fatal error / failed to
> install
> problem.

Thank you so much! I had been scratching my head (until it bled!) over
this one.

Great post!

P.S. Now, why doesn't our beloved MS answer questions so clearly?!?


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andygawg
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I have a similar problem. However, after I run the last update installation
which I can really say it was KB911895 because i couldn't find it on the
history.
My PC is not booting up. I have to do it on safe mode. When i go to Device
Manager i found under HID Human Interface Device a problem. On this devive it
shows the HID Non-User Input data filter (kb911895). I assume is the
installation the it didn't get through. I followed the previous instructions
and I went to Windows\system32\drives and I deleted the file WDF01000.SYS. I
went to update and it was not found it on the list of updated needed.
However, if I uninstall this device and reboot my PC it works but the problem
shows up again on the next rebooting. Anyone knows wo to fix this? By the way
my OS system is XP3.
--
pompocho


"Gerry" wrote:

> Hank
>
> Select Start, Help and Support, Keep your Windows up- to-date with
> Windows Update, Review your Update History you can see the update. What
> is the Failure code. Double click the small red icon in the Status
> column for the failed update.
>
> Cross posting to Windows Update newsgroup.
>
> --
>
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
>
> Hank wrote:
> > Running WindowsXP SP3 with all the updates. Latest update KB911895 HID
> > Non-user Input Data filter will not install. No error message given. I
> > do have Microsoft wireless mouse installed and running. Have tried
> > turning up Zone Alarm and Spydoctor but still will not install. Any
> > one got any suggestions?
> > Thanks
> > email response not expected but to respond remove .uk at end
> > TIA
> > Hank
>
>

Absolutely works!!! Thanks loads.


--
Bob Powers
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