Cannot Change Display Name

External Since: Sep 17, 2003 Posts: 1

I know how you are supposed to be able to change your
name as it appears to others, but for some reason that
field is "grayed out" as being uneditable. What's the
trick? Right now to access this setting I right click my
user name, then properties, then "Change Name as It
appears To Others."

External Since: Sep 08, 2006 Posts: 7340

Greetings Roland,

It's grayed out because your e-mail address is not verified. You'll need to verify your
e-mail address with Passport in order to change your name. To do so, simply click the
verification link in the verification e-mail that should come within 48 hours of signing up
your e-mail address as a Passport.

If it's already been 48-hours, you can request another verification e-mail from Passport
Services:
http://register.passport.net/contactus.srf
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Roland" <rcoleman.TakeThisOut@nvinet.com> wrote in message
news:05a901c37d70$501309e0$a401280a@phx.gbl...
> I know how you are supposed to be able to change your
> name as it appears to others, but for some reason that
> field is "grayed out" as being uneditable. What's the
> trick? Right now to access this setting I right click my
> user name, then properties, then "Change Name as It
> appears To Others."