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thynke

External


Since: May 28, 2007
Posts: 1



(Msg. 1) Posted: Mon May 28, 2007 2:15 pm
Post subject: BSoD references missing file?
Archived from groups: microsoft>public>windowsxp>help_and_support (more info?)
Hi all,

for the past couple of weeks, I've been getting BSoDs a couple times a
day on my Dell Inspiron 5100 notebook.

The error indicates that a file, mmig46.sys, is responsible for the
crash. However, a search for the file on my system (along with
searching *.* for files that contain the text "mmig46"), turn up
nothing.

Additionally, a Google search for mmig46.sys turns up zilch.

No such file?

But, I do see a few registry keys on my system which contain
references to the file, namely:

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_MMIG46

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_MMIG46\0000

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root
\LEGACY_MMIG46\0000\Control

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root
\LEGACY_MMIG46\0000\LogConf

I tried backing up the registry and removing these keys, but upon
reboot, the keys are back where they were.

Here's a kernel dump from the most recent crash:

// begin dump
**************************************************************
Microsoft (R) Windows Debugger Version 6.7.0005.0
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Dumpfiles\Memory.dmp]
Kernel Summary Dump File: Only kernel address space is available

Symbol search path is: http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp2_gdr.070227-2254
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055a620
Debug session time: Mon May 28 16:52:53.336 2007 (GMT-4)
System Uptime: 0 days 6:55:49.908
Loading Kernel Symbols
..........................................................................................

...............................................
Loading User Symbols

Loading unloaded module list
.................
*******************************************************************************
*
*
* Bugcheck
Analysis *
*
*
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7E, {c0000005, b216ecb8, b22a2c50, b22a294c}

*** ERROR: Module load completed but symbols could not be loaded for
Mmig46.sys
Probably caused by : Mmig46.sys ( Mmig46+ecb8 )

Followup: MachineOwner
---------

kd> !analyze -v
*******************************************************************************
*
*
* Bugcheck
Analysis *
*
*
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7e)
This is a very common bugcheck. Usually the exception address
pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this
address.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: b216ecb8, The address that the exception occurred at
Arg3: b22a2c50, Exception Record Address
Arg4: b22a294c, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx"
referenced memory at

"0x%08lx". The memory could not be "%s".

FAULTING_IP:
Mmig46+ecb8
b216ecb8 668908 mov word ptr [eax],cx

EXCEPTION_RECORD: b22a2c50 -- (.exr 0xffffffffb22a2c50)
ExceptionAddress: b216ecb8 (Mmig46+0x0000ecb8)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000001
Parameter[1]: 00000023
Attempt to write to address 00000023

CONTEXT: b22a294c -- (.cxr 0xffffffffb22a294c)
eax=00000023 ebx=00000000 ecx=000044e8 edx=00000004 esi=00000003
edi=00000008
eip=b216ecb8 esp=b22a2d18 ebp=b22a2d6c iopl=0 nv up ei pl nz
na po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000
efl=00010202
Mmig46+0xecb8:
b216ecb8 668908 mov word ptr [eax],cx ds:
0023:00000023=????
Resetting default scope

PROCESS_NAME: System

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx"
referenced memory at

"0x%08lx". The memory could not be "%s".

WRITE_ADDRESS: 00000023

BUGCHECK_STR: 0x7E

DEFAULT_BUCKET_ID: NULL_CLASS_PTR_DEREFERENCE

LAST_CONTROL_TRANSFER: from 9b180000 to b216ecb8

STACK_TEXT:
WARNING: Stack unwind information not available. Following frames may
be wrong.
b22a2d6c 9b180000 ffff0000 00000023 00000003 Mmig46+0xecb8
b22a2dac 8057d0f1 00000000 00000000 00000000 0x9b180000
b22a2ddc 804f827a b216736c 00000000 00000000 nt!PspSystemThreadStartup
+0x34
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16


FOLLOWUP_IP:
Mmig46+ecb8
b216ecb8 668908 mov word ptr [eax],cx

SYMBOL_STACK_INDEX: 0

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: Mmig46

IMAGE_NAME: Mmig46.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4649d195

SYMBOL_NAME: Mmig46+ecb8

STACK_COMMAND: .cxr 0xffffffffb22a294c ; kb

FAILURE_BUCKET_ID: 0x7E_Mmig46+ecb8

BUCKET_ID: 0x7E_Mmig46+ecb8

Followup: MachineOwner
----------------------------------------

//end dump


Also...

Event Viewer reports an error by the Service Control Manager

category: none
Event ID: 7028

The Mmig46 Registry key denied access to SYSTEM account programs so
the Service Control Manager took ownership of the Registry key.



Any ideas? - TIA
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thynke

External


Since: May 28, 2007
Posts: 2



(Msg. 2) Posted: Mon May 28, 2007 2:29 pm
Post subject: Re: BSoD references missing file? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
sorry, forgot to mention...


Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name NOTEBOOK
System Manufacturer Dell Computer Corporation
System Model Inspiron 5100
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2392 Mhz
BIOS Version/Date Dell Computer Corporation A32, 10/18/2004
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.
040803-2158)"

Total Physical Memory 1,024.00 MB
Available Physical Memory 642.52 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 3.41 GB
Page File C:\pagefile.sys
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nass

External


Since: May 04, 2006
Posts: 1147



(Msg. 3) Posted: Mon May 28, 2007 11:35 pm
Post subject: RE: BSoD references missing file? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
"thynke@gmail.com" wrote:

> Hi all,
>
> for the past couple of weeks, I've been getting BSoDs a couple times a
> day on my Dell Inspiron 5100 notebook.
>
> The error indicates that a file, mmig46.sys, is responsible for the
> crash. However, a search for the file on my system (along with
> searching *.* for files that contain the text "mmig46"), turn up
> nothing.
>
> Additionally, a Google search for mmig46.sys turns up zilch.
>
> No such file?
>
> But, I do see a few registry keys on my system which contain
> references to the file, namely:
>
> HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_MMIG46
>
> HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_MMIG46\0000
>
> HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root
> \LEGACY_MMIG46\0000\Control
>
> HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root
> \LEGACY_MMIG46\0000\LogConf
>
> I tried backing up the registry and removing these keys, but upon
> reboot, the keys are back where they were.
>
> Here's a kernel dump from the most recent crash:
>
> // begin dump
> **************************************************************
> Microsoft (R) Windows Debugger Version 6.7.0005.0
> Copyright (c) Microsoft Corporation. All rights reserved.
>
>
> Loading Dump File [C:\Dumpfiles\Memory.dmp]
> Kernel Summary Dump File: Only kernel address space is available
>
> Symbol search path is: http://msdl.microsoft.com/download/symbols
> Executable search path is:
> Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible
> Product: WinNt, suite: TerminalServer SingleUserTS
> Built by: 2600.xpsp_sp2_gdr.070227-2254
> Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055a620
> Debug session time: Mon May 28 16:52:53.336 2007 (GMT-4)
> System Uptime: 0 days 6:55:49.908
> Loading Kernel Symbols
> ..........................................................................................
>
> ...............................................
> Loading User Symbols
>
> Loading unloaded module list
> .................
> *******************************************************************************
> *
> *
> * Bugcheck
> Analysis *
> *
> *
> *******************************************************************************
>
> Use !analyze -v to get detailed debugging information.
>
> BugCheck 7E, {c0000005, b216ecb8, b22a2c50, b22a294c}
>
> *** ERROR: Module load completed but symbols could not be loaded for
> Mmig46.sys
> Probably caused by : Mmig46.sys ( Mmig46+ecb8 )
>
> Followup: MachineOwner
> ---------
>
> kd> !analyze -v
> *******************************************************************************
> *
> *
> * Bugcheck
> Analysis *
> *
> *
> *******************************************************************************
>
> SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7e)
> This is a very common bugcheck. Usually the exception address
> pinpoints
> the driver/function that caused the problem. Always note this address
> as well as the link date of the driver/image that contains this
> address.
> Arguments:
> Arg1: c0000005, The exception code that was not handled
> Arg2: b216ecb8, The address that the exception occurred at
> Arg3: b22a2c50, Exception Record Address
> Arg4: b22a294c, Context Record Address
>
> Debugging Details:
> ------------------
>
>
> EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx"
> referenced memory at
>
> "0x%08lx". The memory could not be "%s".
>
> FAULTING_IP:
> Mmig46+ecb8
> b216ecb8 668908 mov word ptr [eax],cx
>
> EXCEPTION_RECORD: b22a2c50 -- (.exr 0xffffffffb22a2c50)
> ExceptionAddress: b216ecb8 (Mmig46+0x0000ecb8)
> ExceptionCode: c0000005 (Access violation)
> ExceptionFlags: 00000000
> NumberParameters: 2
> Parameter[0]: 00000001
> Parameter[1]: 00000023
> Attempt to write to address 00000023
>
> CONTEXT: b22a294c -- (.cxr 0xffffffffb22a294c)
> eax=00000023 ebx=00000000 ecx=000044e8 edx=00000004 esi=00000003
> edi=00000008
> eip=b216ecb8 esp=b22a2d18 ebp=b22a2d6c iopl=0 nv up ei pl nz
> na po nc
> cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000
> efl=00010202
> Mmig46+0xecb8:
> b216ecb8 668908 mov word ptr [eax],cx ds:
> 0023:00000023=????
> Resetting default scope
>
> PROCESS_NAME: System
<snip>

Run a scan from here online:
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

2... You need to be sure your system is clean from malwares and Viruses by
scanning for them
Scan for malwares from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D
http://free.grisoft.com/doc/5390/lng/us/tpl/v5
Run a disk Cleanup and Dfrag in safe mode.
HTH.
nass
-----
www.nasstec.co.uk
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Fred Pickering

External


Since: Apr 19, 2007
Posts: 8



(Msg. 4) Posted: Tue May 29, 2007 2:04 pm
Post subject: Re: BSoD references missing file? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
<thynke RemoveThis @gmail.com> wrote in message
news:1180404914.410539.219010@o5g2000hsb.googlegroups.com...
> Hi all,
>
> for the past couple of weeks, I've been getting BSoDs a couple times a
> day on my Dell Inspiron 5100 notebook.
>
> The error indicates that a file, mmig46.sys, is responsible for the
> crash. However, a search for the file on my system (along with
> searching *.* for files that contain the text "mmig46"), turn up
> nothing.
>
> Additionally, a Google search for mmig46.sys turns up zilch.
>
> No such file?
>
> But, I do see a few registry keys on my system which contain
> references to the file, namely:
>
> HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_MMIG46
>
> HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_MMIG46\0000
>
> HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root
> \LEGACY_MMIG46\0000\Control
>
> HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root
> \LEGACY_MMIG46\0000\LogConf
>
> I tried backing up the registry and removing these keys, but upon
> reboot, the keys are back where they were.
>
> Here's a kernel dump from the most recent crash:
>
> // begin dump
> **************************************************************
> Microsoft (R) Windows Debugger Version 6.7.0005.0
> Copyright (c) Microsoft Corporation. All rights reserved.
>
>
> Loading Dump File [C:\Dumpfiles\Memory.dmp]
> Kernel Summary Dump File: Only kernel address space is available
>
> Symbol search path is: http://msdl.microsoft.com/download/symbols
> Executable search path is:
> Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible
> Product: WinNt, suite: TerminalServer SingleUserTS
> Built by: 2600.xpsp_sp2_gdr.070227-2254
> Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055a620
> Debug session time: Mon May 28 16:52:53.336 2007 (GMT-4)
> System Uptime: 0 days 6:55:49.908
> Loading Kernel Symbols
> .........................................................................................
>
> ..............................................
> Loading User Symbols
>
> Loading unloaded module list
> ................
> *******************************************************************************
> *
> *
> * Bugcheck
> Analysis *
> *
> *
> *******************************************************************************
>
> Use !analyze -v to get detailed debugging information.
>
> BugCheck 7E, {c0000005, b216ecb8, b22a2c50, b22a294c}
>
> *** ERROR: Module load completed but symbols could not be loaded for
> Mmig46.sys
> Probably caused by : Mmig46.sys ( Mmig46+ecb8 )
>
> Followup: MachineOwner
> ---------
>
> kd> !analyze -v
> *******************************************************************************
> *
> *
> * Bugcheck
> Analysis *
> *
> *
> *******************************************************************************
>
> SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7e)
> This is a very common bugcheck. Usually the exception address
> pinpoints
> the driver/function that caused the problem. Always note this address
> as well as the link date of the driver/image that contains this
> address.
> Arguments:
> Arg1: c0000005, The exception code that was not handled
> Arg2: b216ecb8, The address that the exception occurred at
> Arg3: b22a2c50, Exception Record Address
> Arg4: b22a294c, Context Record Address
>
> Debugging Details:
> ------------------
>
>
> EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx"
> referenced memory at
>
> "0x%08lx". The memory could not be "%s".
>
> FAULTING_IP:
> Mmig46+ecb8
> b216ecb8 668908 mov word ptr [eax],cx
>
> EXCEPTION_RECORD: b22a2c50 -- (.exr 0xffffffffb22a2c50)
> ExceptionAddress: b216ecb8 (Mmig46+0x0000ecb8)
> ExceptionCode: c0000005 (Access violation)
> ExceptionFlags: 00000000
> NumberParameters: 2
> Parameter[0]: 00000001
> Parameter[1]: 00000023
> Attempt to write to address 00000023
>
> CONTEXT: b22a294c -- (.cxr 0xffffffffb22a294c)
> eax=00000023 ebx=00000000 ecx=000044e8 edx=00000004 esi=00000003
> edi=00000008
> eip=b216ecb8 esp=b22a2d18 ebp=b22a2d6c iopl=0 nv up ei pl nz
> na po nc
> cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000
> efl=00010202
> Mmig46+0xecb8:
> b216ecb8 668908 mov word ptr [eax],cx ds:
> 0023:00000023=????
> Resetting default scope
>
> PROCESS_NAME: System
>
> ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx"
> referenced memory at
>
> "0x%08lx". The memory could not be "%s".
>
> WRITE_ADDRESS: 00000023
>
> BUGCHECK_STR: 0x7E
>
> DEFAULT_BUCKET_ID: NULL_CLASS_PTR_DEREFERENCE
>
> LAST_CONTROL_TRANSFER: from 9b180000 to b216ecb8
>
> STACK_TEXT:
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> b22a2d6c 9b180000 ffff0000 00000023 00000003 Mmig46+0xecb8
> b22a2dac 8057d0f1 00000000 00000000 00000000 0x9b180000
> b22a2ddc 804f827a b216736c 00000000 00000000 nt!PspSystemThreadStartup
> +0x34
> 00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16
>
>
> FOLLOWUP_IP:
> Mmig46+ecb8
> b216ecb8 668908 mov word ptr [eax],cx
>
> SYMBOL_STACK_INDEX: 0
>
> FOLLOWUP_NAME: MachineOwner
>
> MODULE_NAME: Mmig46
>
> IMAGE_NAME: Mmig46.sys
>
> DEBUG_FLR_IMAGE_TIMESTAMP: 4649d195
>
> SYMBOL_NAME: Mmig46+ecb8
>
> STACK_COMMAND: .cxr 0xffffffffb22a294c ; kb
>
> FAILURE_BUCKET_ID: 0x7E_Mmig46+ecb8
>
> BUCKET_ID: 0x7E_Mmig46+ecb8
>
> Followup: MachineOwner
> ----------------------------------------
>
> //end dump
>
>
> Also...
>
> Event Viewer reports an error by the Service Control Manager
>
> category: none
> Event ID: 7028
>
> The Mmig46 Registry key denied access to SYSTEM account programs so
> the Service Control Manager took ownership of the Registry key.
>
>
>
> Any ideas? - TIA
>

If you do a search on google it will throw up a site that then switches to a
porn site
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thynke

External


Since: May 28, 2007
Posts: 2



(Msg. 5) Posted: Wed May 30, 2007 1:26 pm
Post subject: Re: BSoD references missing file? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
thanks for the suggestions, but that porn page referenced in the
google search results wasnt there until i posted this - so me thinks
sum1 has a nasty bot scraping usenet for random keywords - go figure

anyway...some1 posted a suggestion in another group, ill include it
here for it's value:

On May 28, 11:54 pm, Holz <n... RemoveThis @none.com> wrote:
> On Mon, 28 May 2007 20:22:29 -0700, thynke wrote:
> > BUCKET_ID: 0x7E_Mmig46+ecb8
>
> I would do an in place repair (the second time you get an option to
> repair) and see if it works.
>
> --
> TIA
> the real green computer @http://www.woodcontour.com



Holz,

thanks for the suggestion. I couldnt find the orig cd (yes, im an
idiot)

believe it or not though, dell sent me a free backup overnight
*shock*.

anyways - did the hot re-install and am approaching 24 hours with no
crash

mucho appreciated mate

--- mike
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