2nd hard drive question

The work was undertaken by an incompetent person;
It appears they failed to clone your old drive to the new correctly and as
such your old drive is still the boot drive (a boot drive doesnt have to be
C)

"Debbie Graham" <jgraham1 RemoveThis @luvscats.com> wrote in message
news:Os2jZjkTKHA.3392@TK2MSFTNGP06.phx.gbl...
>I just had a new hard drive put in and the old one as a storage one but
>when I go into system restore it doesn't show C drive as my operating
>system, it shows my G drive which is the second old drive for storage. Is
>it possible that when the guy switched them for me didn't put the second
>drive as slave? When I open the drive it has nothing on it but if I right
>click the drive and go to clean up disk and select more options, installed
>programs, it shows all my installed programs that are on the new drive and
>that were supposed to be formatted off that G drive. System restore doesn't
>even show C drive as a drive to monitor. My new drive is partitioned in a
>C, D, E and F drive, system restore shows, D, E, F and the G drive claiming
>that is the main operating drive and cannot shut restore off without
>shutting all drives off. Need help, thanks
>
>
> Debbie
>

Yeah he ghost the drive.


Debbie


"DL" <notvalid RemoveThis @spoofaddress.co.uk> wrote in message
news:OL8o66lTKHA.220@TK2MSFTNGP02.phx.gbl...
> The work was undertaken by an incompetent person;
> It appears they failed to clone your old drive to the new correctly and as
> such your old drive is still the boot drive (a boot drive doesnt have to
> be C)
>
> "Debbie Graham" <jgraham1 RemoveThis @luvscats.com> wrote in message
> news:Os2jZjkTKHA.3392@TK2MSFTNGP06.phx.gbl...
>>I just had a new hard drive put in and the old one as a storage one but
>>when I go into system restore it doesn't show C drive as my operating
>>system, it shows my G drive which is the second old drive for storage. Is
>>it possible that when the guy switched them for me didn't put the second
>>drive as slave? When I open the drive it has nothing on it but if I right
>>click the drive and go to clean up disk and select more options,
>>installed programs, it shows all my installed programs that are on the new
>>drive and that were supposed to be formatted off that G drive. System
>>restore doesn't even show C drive as a drive to monitor. My new drive is
>>partitioned in a C, D, E and F drive, system restore shows, D, E, F and
>>the G drive claiming that is the main operating drive and cannot shut
>>restore off without shutting all drives off. Need help, thanks
>>
>>
>> Debbie
>>
>
>

It sounds like he ghosted the drive, then rebooted without first
disconnecting the old, that will cause the old to remain as the boot drive,
containing the boot record.
You could try disconnecting the old drive and using the fixboot cmd from
recovery consol, but you might want to take it back for them to fix, as
presumably you paid them


"Debbie Graham" <jgraham1.TakeThisOut@luvscats.com> wrote in message
news:%23LTyP6mTKHA.4364@TK2MSFTNGP04.phx.gbl...
> Yeah he ghost the drive.
>
>
> Debbie
>
>
> "DL" <notvalid.TakeThisOut@spoofaddress.co.uk> wrote in message
> news:OL8o66lTKHA.220@TK2MSFTNGP02.phx.gbl...
>> The work was undertaken by an incompetent person;
>> It appears they failed to clone your old drive to the new correctly and
>> as such your old drive is still the boot drive (a boot drive doesnt have
>> to be C)
>>
>> "Debbie Graham" <jgraham1.TakeThisOut@luvscats.com> wrote in message
>> news:Os2jZjkTKHA.3392@TK2MSFTNGP06.phx.gbl...
>>>I just had a new hard drive put in and the old one as a storage one but
>>>when I go into system restore it doesn't show C drive as my operating
>>>system, it shows my G drive which is the second old drive for storage. Is
>>>it possible that when the guy switched them for me didn't put the second
>>>drive as slave? When I open the drive it has nothing on it but if I right
>>>click the drive and go to clean up disk and select more options,
>>>installed programs, it shows all my installed programs that are on the
>>>new drive and that were supposed to be formatted off that G drive. System
>>>restore doesn't even show C drive as a drive to monitor. My new drive is
>>>partitioned in a C, D, E and F drive, system restore shows, D, E, F and
>>>the G drive claiming that is the main operating drive and cannot shut
>>>restore off without shutting all drives off. Need help, thanks
>>>
>>>
>>> Debbie
>>>
>>
>>
>
>

Yes I'm calling them now about it.

Debbie

"DL" <notvalid.RemoveThis@spoofaddress.co.uk> wrote in message
news:OUqL0GnTKHA.5164@TK2MSFTNGP02.phx.gbl...
> It sounds like he ghosted the drive, then rebooted without first
> disconnecting the old, that will cause the old to remain as the boot
> drive, containing the boot record.
> You could try disconnecting the old drive and using the fixboot cmd from
> recovery consol, but you might want to take it back for them to fix, as
> presumably you paid them
>
>
> "Debbie Graham" <jgraham1.RemoveThis@luvscats.com> wrote in message
> news:%23LTyP6mTKHA.4364@TK2MSFTNGP04.phx.gbl...
>> Yeah he ghost the drive.
>>
>>
>> Debbie
>>
>>
>> "DL" <notvalid.RemoveThis@spoofaddress.co.uk> wrote in message
>> news:OL8o66lTKHA.220@TK2MSFTNGP02.phx.gbl...
>>> The work was undertaken by an incompetent person;
>>> It appears they failed to clone your old drive to the new correctly and
>>> as such your old drive is still the boot drive (a boot drive doesnt have
>>> to be C)
>>>
>>> "Debbie Graham" <jgraham1.RemoveThis@luvscats.com> wrote in message
>>> news:Os2jZjkTKHA.3392@TK2MSFTNGP06.phx.gbl...
>>>>I just had a new hard drive put in and the old one as a storage one but
>>>>when I go into system restore it doesn't show C drive as my operating
>>>>system, it shows my G drive which is the second old drive for storage.
>>>>Is it possible that when the guy switched them for me didn't put the
>>>>second drive as slave? When I open the drive it has nothing on it but if
>>>>I right click the drive and go to clean up disk and select more
>>>>options, installed programs, it shows all my installed programs that are
>>>>on the new drive and that were supposed to be formatted off that G
>>>>drive. System restore doesn't even show C drive as a drive to monitor.
>>>>My new drive is partitioned in a C, D, E and F drive, system restore
>>>>shows, D, E, F and the G drive claiming that is the main operating drive
>>>>and cannot shut restore off without shutting all drives off. Need help,
>>>>thanks
>>>>
>>>>
>>>> Debbie
>>>>
>>>
>>>
>>
>>
>
>

I'm still waiting for them to get back with me but I did figure why the c
drive wasn't showing in system restore, the system information file must
have been corrupt. I click to sgut down system restore and went into c
drive and deleted the system information folder, rebooted went back to
system restore and c drive was back in there. The only problem I'm having
now is in device manager under the disk drives, the ude this device option
is greyed out for c drive but not for the g drive, and when I click on
volumes for both drives they both say MBR, does that mean somehow both
drives listed as the boot drive but the G drive is actually doing the boot
up?

Debbie

"Debbie Graham" <jgraham1.TakeThisOut@luvscats.com> wrote in message
news:uLWEm8nTKHA.1280@TK2MSFTNGP04.phx.gbl...
> Yes I'm calling them now about it.
>
> Debbie
>
> "DL" <notvalid.TakeThisOut@spoofaddress.co.uk> wrote in message
> news:OUqL0GnTKHA.5164@TK2MSFTNGP02.phx.gbl...
>> It sounds like he ghosted the drive, then rebooted without first
>> disconnecting the old, that will cause the old to remain as the boot
>> drive, containing the boot record.
>> You could try disconnecting the old drive and using the fixboot cmd from
>> recovery consol, but you might want to take it back for them to fix, as
>> presumably you paid them
>>
>>
>> "Debbie Graham" <jgraham1.TakeThisOut@luvscats.com> wrote in message
>> news:%23LTyP6mTKHA.4364@TK2MSFTNGP04.phx.gbl...
>>> Yeah he ghost the drive.
>>>
>>>
>>> Debbie
>>>
>>>
>>> "DL" <notvalid.TakeThisOut@spoofaddress.co.uk> wrote in message
>>> news:OL8o66lTKHA.220@TK2MSFTNGP02.phx.gbl...
>>>> The work was undertaken by an incompetent person;
>>>> It appears they failed to clone your old drive to the new correctly and
>>>> as such your old drive is still the boot drive (a boot drive doesnt
>>>> have to be C)
>>>>
>>>> "Debbie Graham" <jgraham1.TakeThisOut@luvscats.com> wrote in message
>>>> news:Os2jZjkTKHA.3392@TK2MSFTNGP06.phx.gbl...
>>>>>I just had a new hard drive put in and the old one as a storage one but
>>>>>when I go into system restore it doesn't show C drive as my operating
>>>>>system, it shows my G drive which is the second old drive for storage.
>>>>>Is it possible that when the guy switched them for me didn't put the
>>>>>second drive as slave? When I open the drive it has nothing on it but
>>>>>if I right click the drive and go to clean up disk and select more
>>>>>options, installed programs, it shows all my installed programs that
>>>>>are on the new drive and that were supposed to be formatted off that G
>>>>>drive. System restore doesn't even show C drive as a drive to monitor.
>>>>>My new drive is partitioned in a C, D, E and F drive, system restore
>>>>>shows, D, E, F and the G drive claiming that is the main operating
>>>>>drive and cannot shut restore off without shutting all drives off.
>>>>>Need help, thanks
>>>>>
>>>>>
>>>>> Debbie
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>

If you fire up msconfig the boot ini tab should indicate which is the boot
drive

"Debbie Graham" <jgraham1 DeleteThis @luvscats.com> wrote in message
news:%23dJDuvqTKHA.220@TK2MSFTNGP02.phx.gbl...
> I'm still waiting for them to get back with me but I did figure why the c
> drive wasn't showing in system restore, the system information file must
> have been corrupt. I click to sgut down system restore and went into c
> drive and deleted the system information folder, rebooted went back to
> system restore and c drive was back in there. The only problem I'm having
> now is in device manager under the disk drives, the ude this device option
> is greyed out for c drive but not for the g drive, and when I click on
> volumes for both drives they both say MBR, does that mean somehow both
> drives listed as the boot drive but the G drive is actually doing the boot
> up?
>
> Debbie
>
> "Debbie Graham" <jgraham1 DeleteThis @luvscats.com> wrote in message
> news:uLWEm8nTKHA.1280@TK2MSFTNGP04.phx.gbl...
>> Yes I'm calling them now about it.
>>
>> Debbie
>>
>> "DL" <notvalid DeleteThis @spoofaddress.co.uk> wrote in message
>> news:OUqL0GnTKHA.5164@TK2MSFTNGP02.phx.gbl...
>>> It sounds like he ghosted the drive, then rebooted without first
>>> disconnecting the old, that will cause the old to remain as the boot
>>> drive, containing the boot record.
>>> You could try disconnecting the old drive and using the fixboot cmd from
>>> recovery consol, but you might want to take it back for them to fix, as
>>> presumably you paid them
>>>
>>>
>>> "Debbie Graham" <jgraham1 DeleteThis @luvscats.com> wrote in message
>>> news:%23LTyP6mTKHA.4364@TK2MSFTNGP04.phx.gbl...
>>>> Yeah he ghost the drive.
>>>>
>>>>
>>>> Debbie
>>>>
>>>>
>>>> "DL" <notvalid DeleteThis @spoofaddress.co.uk> wrote in message
>>>> news:OL8o66lTKHA.220@TK2MSFTNGP02.phx.gbl...
>>>>> The work was undertaken by an incompetent person;
>>>>> It appears they failed to clone your old drive to the new correctly
>>>>> and as such your old drive is still the boot drive (a boot drive
>>>>> doesnt have to be C)
>>>>>
>>>>> "Debbie Graham" <jgraham1 DeleteThis @luvscats.com> wrote in message
>>>>> news:Os2jZjkTKHA.3392@TK2MSFTNGP06.phx.gbl...
>>>>>>I just had a new hard drive put in and the old one as a storage one
>>>>>>but when I go into system restore it doesn't show C drive as my
>>>>>>operating system, it shows my G drive which is the second old drive
>>>>>>for storage. Is it possible that when the guy switched them for me
>>>>>>didn't put the second drive as slave? When I open the drive it has
>>>>>>nothing on it but if I right click the drive and go to clean up disk
>>>>>>and select more options, installed programs, it shows all my installed
>>>>>>programs that are on the new drive and that were supposed to be
>>>>>>formatted off that G drive. System restore doesn't even show C drive
>>>>>>as a drive to monitor. My new drive is partitioned in a C, D, E and F
>>>>>>drive, system restore shows, D, E, F and the G drive claiming that is
>>>>>>the main operating drive and cannot shut restore off without shutting
>>>>>>all drives off. Need help, thanks
>>>>>>
>>>>>>
>>>>>> Debbie
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>

http://www.freeimagehosting.net/uploads/903450658e.jpg

this is my problem


Debbie


"DL" <notvalid.RemoveThis@spoofaddress.co.uk> wrote in message
news:eFN5$vrTKHA.3720@TK2MSFTNGP02.phx.gbl...
> If you fire up msconfig the boot ini tab should indicate which is the boot
> drive
>
> "Debbie Graham" <jgraham1.RemoveThis@luvscats.com> wrote in message
> news:%23dJDuvqTKHA.220@TK2MSFTNGP02.phx.gbl...
>> I'm still waiting for them to get back with me but I did figure why the c
>> drive wasn't showing in system restore, the system information file must
>> have been corrupt. I click to sgut down system restore and went into c
>> drive and deleted the system information folder, rebooted went back to
>> system restore and c drive was back in there. The only problem I'm
>> having now is in device manager under the disk drives, the ude this
>> device option is greyed out for c drive but not for the g drive, and when
>> I click on volumes for both drives they both say MBR, does that mean
>> somehow both drives listed as the boot drive but the G drive is actually
>> doing the boot up?
>>
>> Debbie
>>
>> "Debbie Graham" <jgraham1.RemoveThis@luvscats.com> wrote in message
>> news:uLWEm8nTKHA.1280@TK2MSFTNGP04.phx.gbl...
>>> Yes I'm calling them now about it.
>>>
>>> Debbie
>>>
>>> "DL" <notvalid.RemoveThis@spoofaddress.co.uk> wrote in message
>>> news:OUqL0GnTKHA.5164@TK2MSFTNGP02.phx.gbl...
>>>> It sounds like he ghosted the drive, then rebooted without first
>>>> disconnecting the old, that will cause the old to remain as the boot
>>>> drive, containing the boot record.
>>>> You could try disconnecting the old drive and using the fixboot cmd
>>>> from recovery consol, but you might want to take it back for them to
>>>> fix, as presumably you paid them
>>>>
>>>>
>>>> "Debbie Graham" <jgraham1.RemoveThis@luvscats.com> wrote in message
>>>> news:%23LTyP6mTKHA.4364@TK2MSFTNGP04.phx.gbl...
>>>>> Yeah he ghost the drive.
>>>>>
>>>>>
>>>>> Debbie
>>>>>
>>>>>
>>>>> "DL" <notvalid.RemoveThis@spoofaddress.co.uk> wrote in message
>>>>> news:OL8o66lTKHA.220@TK2MSFTNGP02.phx.gbl...
>>>>>> The work was undertaken by an incompetent person;
>>>>>> It appears they failed to clone your old drive to the new correctly
>>>>>> and as such your old drive is still the boot drive (a boot drive
>>>>>> doesnt have to be C)
>>>>>>
>>>>>> "Debbie Graham" <jgraham1.RemoveThis@luvscats.com> wrote in message
>>>>>> news:Os2jZjkTKHA.3392@TK2MSFTNGP06.phx.gbl...
>>>>>>>I just had a new hard drive put in and the old one as a storage one
>>>>>>>but when I go into system restore it doesn't show C drive as my
>>>>>>>operating system, it shows my G drive which is the second old drive
>>>>>>>for storage. Is it possible that when the guy switched them for me
>>>>>>>didn't put the second drive as slave? When I open the drive it has
>>>>>>>nothing on it but if I right click the drive and go to clean up disk
>>>>>>>and select more options, installed programs, it shows all my
>>>>>>>installed programs that are on the new drive and that were supposed
>>>>>>>to be formatted off that G drive. System restore doesn't even show C
>>>>>>>drive as a drive to monitor. My new drive is partitioned in a C, D, E
>>>>>>>and F drive, system restore shows, D, E, F and the G drive claiming
>>>>>>>that is the main operating drive and cannot shut restore off without
>>>>>>>shutting all drives off. Need help, thanks
>>>>>>>
>>>>>>>
>>>>>>> Debbie
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>

That is the least of your problems at the present time, having your
Windows installation booting with a different drive letter is a time
bomb waiting to explode in your face! Your first order of business is
to fix this boot drive letter assignment before things blow up on you.

I much suspect that DL is correct in his assessment that after the
ghosting job the computer was rebooted while the old (parent) drive was
still connected, this caused Windows to assign a new (different) drive
letter (G to the clone, this drive letter reassignment is a disaster
in the making, Windows cannot handle a change of the boot volume drive
letter.

We don't know how your drives are connected and which drive you are
truly using to boot the computer. We don't know how the guys who did
the replacement job connected the drives, we need to find out a few
facts before we can offer more help.

Please open a Command Prompt and run the following commands, (pressing
<Enter> after each command):

wmic os get systemdirectory, systemdrive /format:list >>c:\drvinfo.txt

wmic bootconfig list full >>c:\drvinfo.txt

wmic diskdrive get deviceid, model, name, partitions, size /format:list
>>c:\drvinfo.txt



Finally enter the following command:

c:\drvinfo.txt

Notepad will open the file, copy and paste the contents to your next post.

Pay attention to word wrap, the above commands are each on one line
only. You can copy and paste from here to the Command Prompt if you want.

Help us identify your drives, please give us the name/model and size of
your new and old drive.

Does your computer have a floppy drive? You may need to boot the
computer with a Windows 98 boot diskette to fix this problem.

John


Debbie Graham wrote:
> http://www.freeimagehosting.net/uploads/903450658e.jpg
>
> this is my problem
>
>
> Debbie
>
>
> "DL" <notvalid DeleteThis @spoofaddress.co.uk> wrote in message
> news:eFN5$vrTKHA.3720@TK2MSFTNGP02.phx.gbl...
>> If you fire up msconfig the boot ini tab should indicate which is the boot
>> drive
>>
>> "Debbie Graham" <jgraham1 DeleteThis @luvscats.com> wrote in message
>> news:%23dJDuvqTKHA.220@TK2MSFTNGP02.phx.gbl...
>>> I'm still waiting for them to get back with me but I did figure why the c
>>> drive wasn't showing in system restore, the system information file must
>>> have been corrupt. I click to sgut down system restore and went into c
>>> drive and deleted the system information folder, rebooted went back to
>>> system restore and c drive was back in there. The only problem I'm
>>> having now is in device manager under the disk drives, the ude this
>>> device option is greyed out for c drive but not for the g drive, and when
>>> I click on volumes for both drives they both say MBR, does that mean
>>> somehow both drives listed as the boot drive but the G drive is actually
>>> doing the boot up?
>>>
>>> Debbie
>>>
>>> "Debbie Graham" <jgraham1 DeleteThis @luvscats.com> wrote in message
>>> news:uLWEm8nTKHA.1280@TK2MSFTNGP04.phx.gbl...
>>>> Yes I'm calling them now about it.
>>>>
>>>> Debbie
>>>>
>>>> "DL" <notvalid DeleteThis @spoofaddress.co.uk> wrote in message
>>>> news:OUqL0GnTKHA.5164@TK2MSFTNGP02.phx.gbl...
>>>>> It sounds like he ghosted the drive, then rebooted without first
>>>>> disconnecting the old, that will cause the old to remain as the boot
>>>>> drive, containing the boot record.
>>>>> You could try disconnecting the old drive and using the fixboot cmd
>>>>> from recovery consol, but you might want to take it back for them to
>>>>> fix, as presumably you paid them
>>>>>
>>>>>
>>>>> "Debbie Graham" <jgraham1 DeleteThis @luvscats.com> wrote in message
>>>>> news:%23LTyP6mTKHA.4364@TK2MSFTNGP04.phx.gbl...
>>>>>> Yeah he ghost the drive.
>>>>>>
>>>>>>
>>>>>> Debbie
>>>>>>
>>>>>>
>>>>>> "DL" <notvalid DeleteThis @spoofaddress.co.uk> wrote in message
>>>>>> news:OL8o66lTKHA.220@TK2MSFTNGP02.phx.gbl...
>>>>>>> The work was undertaken by an incompetent person;
>>>>>>> It appears they failed to clone your old drive to the new correctly
>>>>>>> and as such your old drive is still the boot drive (a boot drive
>>>>>>> doesnt have to be C)
>>>>>>>
>>>>>>> "Debbie Graham" <jgraham1 DeleteThis @luvscats.com> wrote in message
>>>>>>> news:Os2jZjkTKHA.3392@TK2MSFTNGP06.phx.gbl...
>>>>>>>> I just had a new hard drive put in and the old one as a storage one
>>>>>>>> but when I go into system restore it doesn't show C drive as my
>>>>>>>> operating system, it shows my G drive which is the second old drive
>>>>>>>> for storage. Is it possible that when the guy switched them for me
>>>>>>>> didn't put the second drive as slave? When I open the drive it has
>>>>>>>> nothing on it but if I right click the drive and go to clean up disk
>>>>>>>> and select more options, installed programs, it shows all my
>>>>>>>> installed programs that are on the new drive and that were supposed
>>>>>>>> to be formatted off that G drive. System restore doesn't even show C
>>>>>>>> drive as a drive to monitor. My new drive is partitioned in a C, D, E
>>>>>>>> and F drive, system restore shows, D, E, F and the G drive claiming
>>>>>>>> that is the main operating drive and cannot shut restore off without
>>>>>>>> shutting all drives off. Need help, thanks
>>>>>>>>
>>>>>>>>
>>>>>>>> Debbie
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>
>>>
>>
>
>

PS. If the commands fail because you have no c: drive just replace the
drive letter in the commands, example:

>>g:\drvinfo.txt

John

John John - MVP wrote:
> That is the least of your problems at the present time, having your
> Windows installation booting with a different drive letter is a time
> bomb waiting to explode in your face! Your first order of business is
> to fix this boot drive letter assignment before things blow up on you.
>
> I much suspect that DL is correct in his assessment that after the
> ghosting job the computer was rebooted while the old (parent) drive was
> still connected, this caused Windows to assign a new (different) drive
> letter (G to the clone, this drive letter reassignment is a disaster
> in the making, Windows cannot handle a change of the boot volume drive
> letter.
>
> We don't know how your drives are connected and which drive you are
> truly using to boot the computer. We don't know how the guys who did
> the replacement job connected the drives, we need to find out a few
> facts before we can offer more help.
>
> Please open a Command Prompt and run the following commands, (pressing
> <Enter> after each command):
>
> wmic os get systemdirectory, systemdrive /format:list >>c:\drvinfo.txt
>
> wmic bootconfig list full >>c:\drvinfo.txt
>
> wmic diskdrive get deviceid, model, name, partitions, size /format:list
> >>c:\drvinfo.txt
>
>
>
> Finally enter the following command:
>
> c:\drvinfo.txt
>
> Notepad will open the file, copy and paste the contents to your next post.
>
> Pay attention to word wrap, the above commands are each on one line
> only. You can copy and paste from here to the Command Prompt if you want.
>
> Help us identify your drives, please give us the name/model and size of
> your new and old drive.
>
> Does your computer have a floppy drive? You may need to boot the
> computer with a Windows 98 boot diskette to fix this problem.
>
> John
>
>
> Debbie Graham wrote:
>> http://www.freeimagehosting.net/uploads/903450658e.jpg
>>
>> this is my problem
>>
>>
>> Debbie
>>
>>
>> "DL" <notvalid.DeleteThis@spoofaddress.co.uk> wrote in message
>> news:eFN5$vrTKHA.3720@TK2MSFTNGP02.phx.gbl...
>>> If you fire up msconfig the boot ini tab should indicate which is the
>>> boot drive
>>>
>>> "Debbie Graham" <jgraham1.DeleteThis@luvscats.com> wrote in message
>>> news:%23dJDuvqTKHA.220@TK2MSFTNGP02.phx.gbl...
>>>> I'm still waiting for them to get back with me but I did figure why
>>>> the c drive wasn't showing in system restore, the system information
>>>> file must have been corrupt. I click to sgut down system restore
>>>> and went into c drive and deleted the system information folder,
>>>> rebooted went back to system restore and c drive was back in there.
>>>> The only problem I'm having now is in device manager under the disk
>>>> drives, the ude this device option is greyed out for c drive but not
>>>> for the g drive, and when I click on volumes for both drives they
>>>> both say MBR, does that mean somehow both drives listed as the boot
>>>> drive but the G drive is actually doing the boot up?
>>>>
>>>> Debbie
>>>>
>>>> "Debbie Graham" <jgraham1.DeleteThis@luvscats.com> wrote in message
>>>> news:uLWEm8nTKHA.1280@TK2MSFTNGP04.phx.gbl...
>>>>> Yes I'm calling them now about it.
>>>>>
>>>>> Debbie
>>>>>
>>>>> "DL" <notvalid.DeleteThis@spoofaddress.co.uk> wrote in message
>>>>> news:OUqL0GnTKHA.5164@TK2MSFTNGP02.phx.gbl...
>>>>>> It sounds like he ghosted the drive, then rebooted without first
>>>>>> disconnecting the old, that will cause the old to remain as the
>>>>>> boot drive, containing the boot record.
>>>>>> You could try disconnecting the old drive and using the fixboot
>>>>>> cmd from recovery consol, but you might want to take it back for
>>>>>> them to fix, as presumably you paid them
>>>>>>
>>>>>>
>>>>>> "Debbie Graham" <jgraham1.DeleteThis@luvscats.com> wrote in message
>>>>>> news:%23LTyP6mTKHA.4364@TK2MSFTNGP04.phx.gbl...
>>>>>>> Yeah he ghost the drive.
>>>>>>>
>>>>>>>
>>>>>>> Debbie
>>>>>>>
>>>>>>>
>>>>>>> "DL" <notvalid.DeleteThis@spoofaddress.co.uk> wrote in message
>>>>>>> news:OL8o66lTKHA.220@TK2MSFTNGP02.phx.gbl...
>>>>>>>> The work was undertaken by an incompetent person;
>>>>>>>> It appears they failed to clone your old drive to the new
>>>>>>>> correctly and as such your old drive is still the boot drive (a
>>>>>>>> boot drive doesnt have to be C)
>>>>>>>>
>>>>>>>> "Debbie Graham" <jgraham1.DeleteThis@luvscats.com> wrote in message
>>>>>>>> news:Os2jZjkTKHA.3392@TK2MSFTNGP06.phx.gbl...
>>>>>>>>> I just had a new hard drive put in and the old one as a storage
>>>>>>>>> one but when I go into system restore it doesn't show C drive
>>>>>>>>> as my operating system, it shows my G drive which is the second
>>>>>>>>> old drive for storage. Is it possible that when the guy
>>>>>>>>> switched them for me didn't put the second drive as slave? When
>>>>>>>>> I open the drive it has nothing on it but if I right click the
>>>>>>>>> drive and go to clean up disk and select more options,
>>>>>>>>> installed programs, it shows all my installed programs that are
>>>>>>>>> on the new drive and that were supposed to be formatted off
>>>>>>>>> that G drive. System restore doesn't even show C drive as a
>>>>>>>>> drive to monitor. My new drive is partitioned in a C, D, E and
>>>>>>>>> F drive, system restore shows, D, E, F and the G drive claiming
>>>>>>>>> that is the main operating drive and cannot shut restore off
>>>>>>>>> without shutting all drives off. Need help, thanks
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Debbie
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>
>>>
>>
>>

when I try those commands this is what I get

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Grahm.HOME-E87075FD81>wmic os get systemdirectory,
sys
temdrive /format:list >>c:\drvinfo.txt
'wmic' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\Grahm.HOME-E87075FD81>
C:\Documents and Settings\Grahm.HOME-E87075FD81>wmic bootconfig list full
>>c:\d
rvinfo.txt
'wmic' is not recognized as an internal or external command,
operable program or batch file.


Debbie
"John John - MVP" <audetweld DeleteThis @nbnot.nb.ca> wrote in message
news:udiEmVzTKHA.1372@TK2MSFTNGP02.phx.gbl...
> That is the least of your problems at the present time, having your
> Windows installation booting with a different drive letter is a time bomb
> waiting to explode in your face! Your first order of business is to fix
> this boot drive letter assignment before things blow up on you.
>
> I much suspect that DL is correct in his assessment that after the
> ghosting job the computer was rebooted while the old (parent) drive was
> still connected, this caused Windows to assign a new (different) drive
> letter (G to the clone, this drive letter reassignment is a disaster in
> the making, Windows cannot handle a change of the boot volume drive
> letter.
>
> We don't know how your drives are connected and which drive you are truly
> using to boot the computer. We don't know how the guys who did the
> replacement job connected the drives, we need to find out a few facts
> before we can offer more help.
>
> Please open a Command Prompt and run the following commands, (pressing
> <Enter> after each command):
>
> wmic os get systemdirectory, systemdrive /format:list >>c:\drvinfo.txt
>
> wmic bootconfig list full >>c:\drvinfo.txt
>
> wmic diskdrive get deviceid, model, name, partitions, size /format:list
> >>c:\drvinfo.txt
>
>
>
> Finally enter the following command:
>
> c:\drvinfo.txt
>
> Notepad will open the file, copy and paste the contents to your next post.
>
> Pay attention to word wrap, the above commands are each on one line only.
> You can copy and paste from here to the Command Prompt if you want.
>
> Help us identify your drives, please give us the name/model and size of
> your new and old drive.
>
> Does your computer have a floppy drive? You may need to boot the computer
> with a Windows 98 boot diskette to fix this problem.
>
> John
>
>
> Debbie Graham wrote:
>> http://www.freeimagehosting.net/uploads/903450658e.jpg
>>
>> this is my problem
>>
>>
>> Debbie
>>
>>
>> "DL" <notvalid DeleteThis @spoofaddress.co.uk> wrote in message
>> news:eFN5$vrTKHA.3720@TK2MSFTNGP02.phx.gbl...
>>> If you fire up msconfig the boot ini tab should indicate which is the
>>> boot drive
>>>
>>> "Debbie Graham" <jgraham1 DeleteThis @luvscats.com> wrote in message
>>> news:%23dJDuvqTKHA.220@TK2MSFTNGP02.phx.gbl...
>>>> I'm still waiting for them to get back with me but I did figure why the
>>>> c drive wasn't showing in system restore, the system information file
>>>> must have been corrupt. I click to sgut down system restore and went
>>>> into c drive and deleted the system information folder, rebooted went
>>>> back to system restore and c drive was back in there. The only problem
>>>> I'm having now is in device manager under the disk drives, the ude this
>>>> device option is greyed out for c drive but not for the g drive, and
>>>> when I click on volumes for both drives they both say MBR, does that
>>>> mean somehow both drives listed as the boot drive but the G drive is
>>>> actually doing the boot up?
>>>>
>>>> Debbie
>>>>
>>>> "Debbie Graham" <jgraham1 DeleteThis @luvscats.com> wrote in message
>>>> news:uLWEm8nTKHA.1280@TK2MSFTNGP04.phx.gbl...
>>>>> Yes I'm calling them now about it.
>>>>>
>>>>> Debbie
>>>>>
>>>>> "DL" <notvalid DeleteThis @spoofaddress.co.uk> wrote in message
>>>>> news:OUqL0GnTKHA.5164@TK2MSFTNGP02.phx.gbl...
>>>>>> It sounds like he ghosted the drive, then rebooted without first
>>>>>> disconnecting the old, that will cause the old to remain as the boot
>>>>>> drive, containing the boot record.
>>>>>> You could try disconnecting the old drive and using the fixboot cmd
>>>>>> from recovery consol, but you might want to take it back for them to
>>>>>> fix, as presumably you paid them
>>>>>>
>>>>>>
>>>>>> "Debbie Graham" <jgraham1 DeleteThis @luvscats.com> wrote in message
>>>>>> news:%23LTyP6mTKHA.4364@TK2MSFTNGP04.phx.gbl...
>>>>>>> Yeah he ghost the drive.
>>>>>>>
>>>>>>>
>>>>>>> Debbie
>>>>>>>
>>>>>>>
>>>>>>> "DL" <notvalid DeleteThis @spoofaddress.co.uk> wrote in message
>>>>>>> news:OL8o66lTKHA.220@TK2MSFTNGP02.phx.gbl...
>>>>>>>> The work was undertaken by an incompetent person;
>>>>>>>> It appears they failed to clone your old drive to the new correctly
>>>>>>>> and as such your old drive is still the boot drive (a boot drive
>>>>>>>> doesnt have to be C)
>>>>>>>>
>>>>>>>> "Debbie Graham" <jgraham1 DeleteThis @luvscats.com> wrote in message
>>>>>>>> news:Os2jZjkTKHA.3392@TK2MSFTNGP06.phx.gbl...
>>>>>>>>> I just had a new hard drive put in and the old one as a storage
>>>>>>>>> one but when I go into system restore it doesn't show C drive as
>>>>>>>>> my operating system, it shows my G drive which is the second old
>>>>>>>>> drive for storage. Is it possible that when the guy switched them
>>>>>>>>> for me didn't put the second drive as slave? When I open the drive
>>>>>>>>> it has nothing on it but if I right click the drive and go to
>>>>>>>>> clean up disk and select more options, installed programs, it
>>>>>>>>> shows all my installed programs that are on the new drive and that
>>>>>>>>> were supposed to be formatted off that G drive. System restore
>>>>>>>>> doesn't even show C drive as a drive to monitor. My new drive is
>>>>>>>>> partitioned in a C, D, E and F drive, system restore shows, D, E,
>>>>>>>>> F and the G drive claiming that is the main operating drive and
>>>>>>>>> cannot shut restore off without shutting all drives off. Need
>>>>>>>>> help, thanks
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Debbie
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>
>>>
>>

This is my boot.ini

[boot loader]
timeout=3
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home
Edition" /fastdetect /noguiboot /NoExecute=OptIn


Debbie


"John John - MVP" <audetweld RemoveThis @nbnot.nb.ca> wrote in message
news:udiEmVzTKHA.1372@TK2MSFTNGP02.phx.gbl...
> That is the least of your problems at the present time, having your
> Windows installation booting with a different drive letter is a time bomb
> waiting to explode in your face! Your first order of business is to fix
> this boot drive letter assignment before things blow up on you.
>
> I much suspect that DL is correct in his assessment that after the
> ghosting job the computer was rebooted while the old (parent) drive was
> still connected, this caused Windows to assign a new (different) drive
> letter (G to the clone, this drive letter reassignment is a disaster in
> the making, Windows cannot handle a change of the boot volume drive
> letter.
>
> We don't know how your drives are connected and which drive you are truly
> using to boot the computer. We don't know how the guys who did the
> replacement job connected the drives, we need to find out a few facts
> before we can offer more help.
>
> Please open a Command Prompt and run the following commands, (pressing
> <Enter> after each command):
>
> wmic os get systemdirectory, systemdrive /format:list >>c:\drvinfo.txt
>
> wmic bootconfig list full >>c:\drvinfo.txt
>
> wmic diskdrive get deviceid, model, name, partitions, size /format:list
> >>c:\drvinfo.txt
>
>
>
> Finally enter the following command:
>
> c:\drvinfo.txt
>
> Notepad will open the file, copy and paste the contents to your next post.
>
> Pay attention to word wrap, the above commands are each on one line only.
> You can copy and paste from here to the Command Prompt if you want.
>
> Help us identify your drives, please give us the name/model and size of
> your new and old drive.
>
> Does your computer have a floppy drive? You may need to boot the computer
> with a Windows 98 boot diskette to fix this problem.
>
> John
>
>
> Debbie Graham wrote:
>> http://www.freeimagehosting.net/uploads/903450658e.jpg
>>
>> this is my problem
>>
>>
>> Debbie
>>
>>
>> "DL" <notvalid RemoveThis @spoofaddress.co.uk> wrote in message
>> news:eFN5$vrTKHA.3720@TK2MSFTNGP02.phx.gbl...
>>> If you fire up msconfig the boot ini tab should indicate which is the
>>> boot drive
>>>
>>> "Debbie Graham" <jgraham1 RemoveThis @luvscats.com> wrote in message
>>> news:%23dJDuvqTKHA.220@TK2MSFTNGP02.phx.gbl...
>>>> I'm still waiting for them to get back with me but I did figure why the
>>>> c drive wasn't showing in system restore, the system information file
>>>> must have been corrupt. I click to sgut down system restore and went
>>>> into c drive and deleted the system information folder, rebooted went
>>>> back to system restore and c drive was back in there. The only problem
>>>> I'm having now is in device manager under the disk drives, the ude this
>>>> device option is greyed out for c drive but not for the g drive, and
>>>> when I click on volumes for both drives they both say MBR, does that
>>>> mean somehow both drives listed as the boot drive but the G drive is
>>>> actually doing the boot up?
>>>>
>>>> Debbie
>>>>
>>>> "Debbie Graham" <jgraham1 RemoveThis @luvscats.com> wrote in message
>>>> news:uLWEm8nTKHA.1280@TK2MSFTNGP04.phx.gbl...
>>>>> Yes I'm calling them now about it.
>>>>>
>>>>> Debbie
>>>>>
>>>>> "DL" <notvalid RemoveThis @spoofaddress.co.uk> wrote in message
>>>>> news:OUqL0GnTKHA.5164@TK2MSFTNGP02.phx.gbl...
>>>>>> It sounds like he ghosted the drive, then rebooted without first
>>>>>> disconnecting the old, that will cause the old to remain as the boot
>>>>>> drive, containing the boot record.
>>>>>> You could try disconnecting the old drive and using the fixboot cmd
>>>>>> from recovery consol, but you might want to take it back for them to
>>>>>> fix, as presumably you paid them
>>>>>>
>>>>>>
>>>>>> "Debbie Graham" <jgraham1 RemoveThis @luvscats.com> wrote in message
>>>>>> news:%23LTyP6mTKHA.4364@TK2MSFTNGP04.phx.gbl...
>>>>>>> Yeah he ghost the drive.
>>>>>>>
>>>>>>>
>>>>>>> Debbie
>>>>>>>
>>>>>>>
>>>>>>> "DL" <notvalid RemoveThis @spoofaddress.co.uk> wrote in message
>>>>>>> news:OL8o66lTKHA.220@TK2MSFTNGP02.phx.gbl...
>>>>>>>> The work was undertaken by an incompetent person;
>>>>>>>> It appears they failed to clone your old drive to the new correctly
>>>>>>>> and as such your old drive is still the boot drive (a boot drive
>>>>>>>> doesnt have to be C)
>>>>>>>>
>>>>>>>> "Debbie Graham" <jgraham1 RemoveThis @luvscats.com> wrote in message
>>>>>>>> news:Os2jZjkTKHA.3392@TK2MSFTNGP06.phx.gbl...
>>>>>>>>> I just had a new hard drive put in and the old one as a storage
>>>>>>>>> one but when I go into system restore it doesn't show C drive as
>>>>>>>>> my operating system, it shows my G drive which is the second old
>>>>>>>>> drive for storage. Is it possible that when the guy switched them
>>>>>>>>> for me didn't put the second drive as slave? When I open the drive
>>>>>>>>> it has nothing on it but if I right click the drive and go to
>>>>>>>>> clean up disk and select more options, installed programs, it
>>>>>>>>> shows all my installed programs that are on the new drive and that
>>>>>>>>> were supposed to be formatted off that G drive. System restore
>>>>>>>>> doesn't even show C drive as a drive to monitor. My new drive is
>>>>>>>>> partitioned in a C, D, E and F drive, system restore shows, D, E,
>>>>>>>>> F and the G drive claiming that is the main operating drive and
>>>>>>>>> cannot shut restore off without shutting all drives off. Need
>>>>>>>>> help, thanks
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Debbie
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>
>>>
>>

> Help us identify your drives, please give us the name/model and size of
> your new and old drive. New drive is a Western Digital Caviar Black
> WD5001AALS 500GB 7200 RPM 32MB Cache SATA 3.0Gb, old drive is a Samsung
> 250GB SATA SP2504C
>
> Does your computer have a floppy drive? You may need to boot the computer
> with a Windows 98 boot diskette to fix this problem.

Yes I have a floppy but don't know if I h ave the 98 boot diskette
>
>
Debbie
"John John - MVP" <audetweld.TakeThisOut@nbnot.nb.ca> wrote in message
news:udiEmVzTKHA.1372@TK2MSFTNGP02.phx.gbl...
> That is the least of your problems at the present time, having your
> Windows installation booting with a different drive letter is a time bomb
> waiting to explode in your face! Your first order of business is to fix
> this boot drive letter assignment before things blow up on you.
>
> I much suspect that DL is correct in his assessment that after the
> ghosting job the computer was rebooted while the old (parent) drive was
> still connected, this caused Windows to assign a new (different) drive
> letter (G to the clone, this drive letter reassignment is a disaster in
> the making, Windows cannot handle a change of the boot volume drive
> letter.
>
> We don't know how your drives are connected and which drive you are truly
> using to boot the computer. We don't know how the guys who did the
> replacement job connected the drives, we need to find out a few facts
> before we can offer more help.
>
> Please open a Command Prompt and run the following commands, (pressing
> <Enter> after each command):
>
> wmic os get systemdirectory, systemdrive /format:list >>c:\drvinfo.txt
>
> wmic bootconfig list full >>c:\drvinfo.txt
>
> wmic diskdrive get deviceid, model, name, partitions, size /format:list
> >>c:\drvinfo.txt
>
>
>
> Finally enter the following command:
>
> c:\drvinfo.txt
>
> Notepad will open the file, copy and paste the contents to your next post.
>
> Pay attention to word wrap, the above commands are each on one line only.
> You can copy and paste from here to the Command Prompt if you want.
>
> Help us identify your drives, please give us the name/model and size of
> your new and old drive.
>
> Does your computer have a floppy drive? You may need to boot the computer
> with a Windows 98 boot diskette to fix this problem.
>
> John
>
>
> Debbie Graham wrote:
>> http://www.freeimagehosting.net/uploads/903450658e.jpg
>>
>> this is my problem
>>
>>
>> Debbie
>>
>>
>> "DL" <notvalid.TakeThisOut@spoofaddress.co.uk> wrote in message
>> news:eFN5$vrTKHA.3720@TK2MSFTNGP02.phx.gbl...
>>> If you fire up msconfig the boot ini tab should indicate which is the
>>> boot drive
>>>
>>> "Debbie Graham" <jgraham1.TakeThisOut@luvscats.com> wrote in message
>>> news:%23dJDuvqTKHA.220@TK2MSFTNGP02.phx.gbl...
>>>> I'm still waiting for them to get back with me but I did figure why the
>>>> c drive wasn't showing in system restore, the system information file
>>>> must have been corrupt. I click to sgut down system restore and went
>>>> into c drive and deleted the system information folder, rebooted went
>>>> back to system restore and c drive was back in there. The only problem
>>>> I'm having now is in device manager under the disk drives, the ude this
>>>> device option is greyed out for c drive but not for the g drive, and
>>>> when I click on volumes for both drives they both say MBR, does that
>>>> mean somehow both drives listed as the boot drive but the G drive is
>>>> actually doing the boot up?
>>>>
>>>> Debbie
>>>>
>>>> "Debbie Graham" <jgraham1.TakeThisOut@luvscats.com> wrote in message
>>>> news:uLWEm8nTKHA.1280@TK2MSFTNGP04.phx.gbl...
>>>>> Yes I'm calling them now about it.
>>>>>
>>>>> Debbie
>>>>>
>>>>> "DL" <notvalid.TakeThisOut@spoofaddress.co.uk> wrote in message
>>>>> news:OUqL0GnTKHA.5164@TK2MSFTNGP02.phx.gbl...
>>>>>> It sounds like he ghosted the drive, then rebooted without first
>>>>>> disconnecting the old, that will cause the old to remain as the boot
>>>>>> drive, containing the boot record.
>>>>>> You could try disconnecting the old drive and using the fixboot cmd
>>>>>> from recovery consol, but you might want to take it back for them to
>>>>>> fix, as presumably you paid them
>>>>>>
>>>>>>
>>>>>> "Debbie Graham" <jgraham1.TakeThisOut@luvscats.com> wrote in message
>>>>>> news:%23LTyP6mTKHA.4364@TK2MSFTNGP04.phx.gbl...
>>>>>>> Yeah he ghost the drive.
>>>>>>>
>>>>>>>
>>>>>>> Debbie
>>>>>>>
>>>>>>>
>>>>>>> "DL" <notvalid.TakeThisOut@spoofaddress.co.uk> wrote in message
>>>>>>> news:OL8o66lTKHA.220@TK2MSFTNGP02.phx.gbl...
>>>>>>>> The work was undertaken by an incompetent person;
>>>>>>>> It appears they failed to clone your old drive to the new correctly
>>>>>>>> and as such your old drive is still the boot drive (a boot drive
>>>>>>>> doesnt have to be C)
>>>>>>>>
>>>>>>>> "Debbie Graham" <jgraham1.TakeThisOut@luvscats.com> wrote in message
>>>>>>>> news:Os2jZjkTKHA.3392@TK2MSFTNGP06.phx.gbl...
>>>>>>>>> I just had a new hard drive put in and the old one as a storage
>>>>>>>>> one but when I go into system restore it doesn't show C drive as
>>>>>>>>> my operating system, it shows my G drive which is the second old
>>>>>>>>> drive for storage. Is it possible that when the guy switched them
>>>>>>>>> for me didn't put the second drive as slave? When I open the drive
>>>>>>>>> it has nothing on it but if I right click the drive and go to
>>>>>>>>> clean up disk and select more options, installed programs, it
>>>>>>>>> shows all my installed programs that are on the new drive and that
>>>>>>>>> were supposed to be formatted off that G drive. System restore
>>>>>>>>> doesn't even show C drive as a drive to monitor. My new drive is
>>>>>>>>> partitioned in a C, D, E and F drive, system restore shows, D, E,
>>>>>>>>> F and the G drive claiming that is the main operating drive and
>>>>>>>>> cannot shut restore off without shutting all drives off. Need
>>>>>>>>> help, thanks
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Debbie
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>
>>>
>>

I take it that you are running XP Home, unfortunately WMIC is not
available on XP Home.

From your boot.ini file we know that you are booting on disk #0, start
the Disk Management tool and tell us if disk 0 is your new hard disk.
To start the Disk Management tool enter diskmgmt.msc in the Start menu
Run box.

You said earlier that you were booting on drive G: but your reply here
would seem to indicate that you are booting on drive C. Please run the
following command at the Command Prompt and post the results:

set system

John

Debbie Graham wrote:
> when I try those commands this is what I get
>
> Microsoft Windows XP [Version 5.1.2600]
> (C) Copyright 1985-2001 Microsoft Corp.
>
> C:\Documents and Settings\Grahm.HOME-E87075FD81>wmic os get systemdirectory,
> sys
> temdrive /format:list >>c:\drvinfo.txt
> 'wmic' is not recognized as an internal or external command,
> operable program or batch file.
>
> C:\Documents and Settings\Grahm.HOME-E87075FD81>
> C:\Documents and Settings\Grahm.HOME-E87075FD81>wmic bootconfig list full
> >>c:\d
> rvinfo.txt
> 'wmic' is not recognized as an internal or external command,
> operable program or batch file.
>
>
> Debbie
> "John John - MVP" <audetweld.RemoveThis@nbnot.nb.ca> wrote in message
> news:udiEmVzTKHA.1372@TK2MSFTNGP02.phx.gbl...
>> That is the least of your problems at the present time, having your
>> Windows installation booting with a different drive letter is a time bomb
>> waiting to explode in your face! Your first order of business is to fix
>> this boot drive letter assignment before things blow up on you.
>>
>> I much suspect that DL is correct in his assessment that after the
>> ghosting job the computer was rebooted while the old (parent) drive was
>> still connected, this caused Windows to assign a new (different) drive
>> letter (G to the clone, this drive letter reassignment is a disaster in
>> the making, Windows cannot handle a change of the boot volume drive
>> letter.
>>
>> We don't know how your drives are connected and which drive you are truly
>> using to boot the computer. We don't know how the guys who did the
>> replacement job connected the drives, we need to find out a few facts
>> before we can offer more help.
>>
>> Please open a Command Prompt and run the following commands, (pressing
>> <Enter> after each command):
>>
>> wmic os get systemdirectory, systemdrive /format:list >>c:\drvinfo.txt
>>
>> wmic bootconfig list full >>c:\drvinfo.txt
>>
>> wmic diskdrive get deviceid, model, name, partitions, size /format:list
>>>> c:\drvinfo.txt
>>
>>
>> Finally enter the following command:
>>
>> c:\drvinfo.txt
>>
>> Notepad will open the file, copy and paste the contents to your next post.
>>
>> Pay attention to word wrap, the above commands are each on one line only.
>> You can copy and paste from here to the Command Prompt if you want.
>>
>> Help us identify your drives, please give us the name/model and size of
>> your new and old drive.
>>
>> Does your computer have a floppy drive? You may need to boot the computer
>> with a Windows 98 boot diskette to fix this problem.
>>
>> John
>>
>>
>> Debbie Graham wrote:
>>> http://www.freeimagehosting.net/uploads/903450658e.jpg
>>>
>>> this is my problem
>>>
>>>
>>> Debbie
>>>
>>>
>>> "DL" <notvalid.RemoveThis@spoofaddress.co.uk> wrote in message
>>> news:eFN5$vrTKHA.3720@TK2MSFTNGP02.phx.gbl...
>>>> If you fire up msconfig the boot ini tab should indicate which is the
>>>> boot drive
>>>>
>>>> "Debbie Graham" <jgraham1.RemoveThis@luvscats.com> wrote in message
>>>> news:%23dJDuvqTKHA.220@TK2MSFTNGP02.phx.gbl...
>>>>> I'm still waiting for them to get back with me but I did figure why the
>>>>> c drive wasn't showing in system restore, the system information file
>>>>> must have been corrupt. I click to sgut down system restore and went
>>>>> into c drive and deleted the system information folder, rebooted went
>>>>> back to system restore and c drive was back in there. The only problem
>>>>> I'm having now is in device manager under the disk drives, the ude this
>>>>> device option is greyed out for c drive but not for the g drive, and
>>>>> when I click on volumes for both drives they both say MBR, does that
>>>>> mean somehow both drives listed as the boot drive but the G drive is
>>>>> actually doing the boot up?
>>>>>
>>>>> Debbie
>>>>>
>>>>> "Debbie Graham" <jgraham1.RemoveThis@luvscats.com> wrote in message
>>>>> news:uLWEm8nTKHA.1280@TK2MSFTNGP04.phx.gbl...
>>>>>> Yes I'm calling them now about it.
>>>>>>
>>>>>> Debbie
>>>>>>
>>>>>> "DL" <notvalid.RemoveThis@spoofaddress.co.uk> wrote in message
>>>>>> news:OUqL0GnTKHA.5164@TK2MSFTNGP02.phx.gbl...
>>>>>>> It sounds like he ghosted the drive, then rebooted without first
>>>>>>> disconnecting the old, that will cause the old to remain as the boot
>>>>>>> drive, containing the boot record.
>>>>>>> You could try disconnecting the old drive and using the fixboot cmd
>>>>>>> from recovery consol, but you might want to take it back for them to
>>>>>>> fix, as presumably you paid them
>>>>>>>
>>>>>>>
>>>>>>> "Debbie Graham" <jgraham1.RemoveThis@luvscats.com> wrote in message
>>>>>>> news:%23LTyP6mTKHA.4364@TK2MSFTNGP04.phx.gbl...
>>>>>>>> Yeah he ghost the drive.
>>>>>>>>
>>>>>>>>
>>>>>>>> Debbie
>>>>>>>>
>>>>>>>>
>>>>>>>> "DL" <notvalid.RemoveThis@spoofaddress.co.uk> wrote in message
>>>>>>>> news:OL8o66lTKHA.220@TK2MSFTNGP02.phx.gbl...
>>>>>>>>> The work was undertaken by an incompetent person;
>>>>>>>>> It appears they failed to clone your old drive to the new correctly
>>>>>>>>> and as such your old drive is still the boot drive (a boot drive
>>>>>>>>> doesnt have to be C)
>>>>>>>>>
>>>>>>>>> "Debbie Graham" <jgraham1.RemoveThis@luvscats.com> wrote in message
>>>>>>>>> news:Os2jZjkTKHA.3392@TK2MSFTNGP06.phx.gbl...
>>>>>>>>>> I just had a new hard drive put in and the old one as a storage
>>>>>>>>>> one but when I go into system restore it doesn't show C drive as
>>>>>>>>>> my operating system, it shows my G drive which is the second old
>>>>>>>>>> drive for storage. Is it possible that when the guy switched them
>>>>>>>>>> for me didn't put the second drive as slave? When I open the drive
>>>>>>>>>> it has nothing on it but if I right click the drive and go to
>>>>>>>>>> clean up disk and select more options, installed programs, it
>>>>>>>>>> shows all my installed programs that are on the new drive and that
>>>>>>>>>> were supposed to be formatted off that G drive. System restore
>>>>>>>>>> doesn't even show C drive as a drive to monitor. My new drive is
>>>>>>>>>> partitioned in a C, D, E and F drive, system restore shows, D, E,
>>>>>>>>>> F and the G drive claiming that is the main operating drive and
>>>>>>>>>> cannot shut restore off without shutting all drives off. Need
>>>>>>>>>> help, thanks
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Debbie
>>>>>>>>>>
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