Rise of Legends - update issues.

Hi DerImpresario,

Your fastest path towards a solution may be as follows ...
Here's how to properly install or reinstall a game (and patch):

Step A: In Control Panel / Add-Remove Programs, delete the game and then
the game's folder especially if you previously experienced problems
with a patch, or if you installed the Trial, Mods, NO CD patches, etc.

Step B: Click Start to Search/Find your game. Many times there are two installs
of the same game on a system and the patch installs to the wrong one. Also if you
installed a Trial version of the game, this could be causing a conflict.. Uninstall it
and delete the folder.

Step C: Reboot your computer, Install and Run Regcleaner and if it finds any
stray registry keys for the game, delete them., and re-install the game.
Regcleaner Download: http://www.majorgeeks.com/download460.html

Step D: Play a single player game, using an administrators account if necessary.

Step E: Download new game patches or mods in case the old ones are corrupt.
Double click the patch/mod to install it. If it's a .zip file, unzip it into the
game's folder and follow the instruction in it's readme.txt file.

Step F: Reboot your computer, verify that your game is working properly, and
re-enable any programs that you disabled using the method in Step A.

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________


DerImpresario Wrote:
=================
| Further update: autopatcher displays the message below.
|
| "Invalid patch: RETAIL-0608.0901.0002-0610.160.0000.RTP" and forces me to
| return to the main menu.

Helpful, but it still doesn't solve the patch problem. The biggest issue
facing patching for me right now is the extreme difficulty I am having in
locating files for the game outside of the auto-patcher. While I'm
appreciative of the advice, until I find a feasible manual option, I'm rather
stuck right now.

"Jimmy S." wrote:

> Hi DerImpresario,
>
> Your fastest path towards a solution may be as follows ...
> Here's how to properly install or reinstall a game (and patch):
>
> Step A: In Control Panel / Add-Remove Programs, delete the game and then
> the game's folder especially if you previously experienced problems
> with a patch, or if you installed the Trial, Mods, NO CD patches, etc.
>
> Step B: Click Start to Search/Find your game. Many times there are two installs
> of the same game on a system and the patch installs to the wrong one. Also if > you
> installed a Trial version of the game, this could be causing a conflict.. Uninstall it
> and delete the folder.
>
> Step C: Reboot your computer, Install and Run Regcleaner and if it finds any
> stray registry keys for the game, delete them., and re-install the game.
> Regcleaner Download: http://www.majorgeeks.com/download460.html
>
> Step D: Play a single player game, using an administrators account if necessary.
>
> Step E: Download new game patches or mods in case the old ones are corrupt.
> Double click the patch/mod to install it. If it's a .zip file, unzip it into the
> game's folder and follow the instruction in it's readme.txt file.
>
> Step F: Reboot your computer, verify that your game is working properly, and
> re-enable any programs that you disabled using the method in Step A.
>
> --
> Cheers, *Windows_XP_MVP_Shell/User*
> Jimmy S. http://mvp.support.microsoft.com
>
> Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
> MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
> My advice is donated "AS IS" without warranty; nor do I confer any rights.
> _________________________________________________________
>
>
> DerImpresario Wrote:
> =================
> | Further update: autopatcher displays the message below.
> |
> | "Invalid patch: RETAIL-0608.0901.0002-0610.160.0000.RTP" and forces me to
> | return to the main menu.
>
>
>

Greetings,

I am having a similar issue with my recent installation of Rise of Legends.
The only difference is that mine fails at
RETAIL-0610.1601.0000-0612.1201.0000.RTP

"DerImpresario" wrote:

> Further update: autopatcher displays the message below.
>
> "Invalid patch: RETAIL-0608.0901.0002-0610.160.0000.RTP" and forces me to
> return to the main menu.
>

Hi Gruntus,

The following applies to most games in general, and not just to the games that
may be listed in the KB Article refered to in this post.

SYMPTOMS:

When you start or play any one of the games that is listed in the "Applies to" section, you may experience one or more of the
following symptoms:

..The game stops responding.
..The game quits unexpectedly.
..The computer restarts unexpectedly.
..The game encounters an error and needs to close

Additionally, you may receive the following error message after you receive the Gathering Exception Data dialog box:
<Game Name>has encountered a problem and needs to close.

RESOLUTION:

Method 1: Restart your computer by using a clean boot procedure
Method 2: Remove and Reinstall the Game
Method 3: Adjust graphics hardware acceleration
Method 4: Disable AGP Texturing in the DirectX Diagnostic tool
Method 5: Temporarily disable the sound card in Windows
Method 6: Lower sound acceleration
Method 7 : Download and install the most recent version of DirectX
Method 8: Update your video driver
Method 9: Update your sound driver
Method 10: Scan your computer for viruses
Method 11: Remove spyware
Method 12: Install the latest VIA chipset drivers
Method 13: Create a new user account in Windows XP
Method 14: Change the compatibility setting

Detailed instructions and video clips are published at:
http://support.microsoft.com/?scid=kb;en-us;303032

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________




Gruntus Wrote:
=================
| Greetings,
|
| I am having a similar issue with my recent installation of Rise of Legends.
| The only difference is that mine fails at
| RETAIL-0610.1601.0000-0612.1201.0000.RTP
|
| "DerImpresario" wrote:
|
|| Further update: autopatcher displays the message below.
||
|| "Invalid patch: RETAIL-0608.0901.0002-0610.160.0000.RTP" and forces me to
|| return to the main menu.

G'day,

Thanks for the information provided. I will attempt those items where
appropriate to see if this makes any difference. The only question that I
have is that the information below appears to relate more to application
errors, rather than updating errors.

P.S. Is there any reason why the autoupdater won't at least patch up the
versions that it is able to download & verify?

"Jimmy S." wrote:

> Hi Gruntus,
>
> The following applies to most games in general, and not just to the games that
> may be listed in the KB Article refered to in this post.
>
> SYMPTOMS:
>
> When you start or play any one of the games that is listed in the "Applies to" section, you may experience one or more of the
> following symptoms:
>
> ..The game stops responding.
> ..The game quits unexpectedly.
> ..The computer restarts unexpectedly.
> ..The game encounters an error and needs to close
>
> Additionally, you may receive the following error message after you receive the Gathering Exception Data dialog box:
> <Game Name>has encountered a problem and needs to close.
>
> RESOLUTION:
>
> Method 1: Restart your computer by using a clean boot procedure
> Method 2: Remove and Reinstall the Game
> Method 3: Adjust graphics hardware acceleration
> Method 4: Disable AGP Texturing in the DirectX Diagnostic tool
> Method 5: Temporarily disable the sound card in Windows
> Method 6: Lower sound acceleration
> Method 7 : Download and install the most recent version of DirectX
> Method 8: Update your video driver
> Method 9: Update your sound driver
> Method 10: Scan your computer for viruses
> Method 11: Remove spyware
> Method 12: Install the latest VIA chipset drivers
> Method 13: Create a new user account in Windows XP
> Method 14: Change the compatibility setting
>
> Detailed instructions and video clips are published at:
> http://support.microsoft.com/?scid=kb;en-us;303032
>
> --
> Cheers, Windows XP MVP Shell / User
> Jimmy S. http://mvp.support.microsoft.com
>
> Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
> MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
> My advice is donated "AS IS" without warranty; nor do I confer any rights.
> _________________________________________________________

Hi Gruntus,

One reason could be that you don't have the same priviledges
on the account that you are playing the game with as you do on
the account that you installed the game with. Check to be sure
that you are able to patch the game with the Administrator account.

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

Gruntus Wrote:
=================
| G'day,
|
| Thanks for the information provided. I will attempt those items where
| appropriate to see if this makes any difference. The only question that I
| have is that the information below appears to relate more to application
| errors, rather than updating errors.
|
| P.S. Is there any reason why the autoupdater won't at least patch up the
| versions that it is able to download & verify?
|
| "Jimmy S." wrote:
|
|| Hi Gruntus,
||
|| The following applies to most games in general, and not just to the games that
|| may be listed in the KB Article refered to in this post.
||
|| SYMPTOMS:
||
|| When you start or play any one of the games that is listed in the "Applies to" section, you may experience one or more of the
|| following symptoms:
||
|| ..The game stops responding.
|| ..The game quits unexpectedly.
|| ..The computer restarts unexpectedly.
|| ..The game encounters an error and needs to close
||
|| Additionally, you may receive the following error message after you receive the Gathering Exception Data dialog box:
|| <Game Name>has encountered a problem and needs to close.
||
|| RESOLUTION:
||
|| Method 1: Restart your computer by using a clean boot procedure
|| Method 2: Remove and Reinstall the Game
|| Method 3: Adjust graphics hardware acceleration
|| Method 4: Disable AGP Texturing in the DirectX Diagnostic tool
|| Method 5: Temporarily disable the sound card in Windows
|| Method 6: Lower sound acceleration
|| Method 7 : Download and install the most recent version of DirectX
|| Method 8: Update your video driver
|| Method 9: Update your sound driver
|| Method 10: Scan your computer for viruses
|| Method 11: Remove spyware
|| Method 12: Install the latest VIA chipset drivers
|| Method 13: Create a new user account in Windows XP
|| Method 14: Change the compatibility setting
||
|| Detailed instructions and video clips are published at:
|| http://support.microsoft.com/?scid=kb;en-us;303032
||
|| --
|| Cheers, Windows XP MVP Shell / User
|| Jimmy S. http://mvp.support.microsoft.com
||
|| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
|| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________

Unfortunately, the account I installed the game with and the account I update
(and play the game) with are the same: admin account.

Does the "Invalid Patch" message actually mean anything, or is this a
generic message that means 1 of 100 things may have occurred?

"Jimmy S." wrote:

> Hi Gruntus,
>
> One reason could be that you don't have the same priviledges
> on the account that you are playing the game with as you do on
> the account that you installed the game with. Check to be sure
> that you are able to patch the game with the Administrator account.
>
> --
> Cheers, *Windows_XP_MVP_Shell/User*
> Jimmy S. http://mvp.support.microsoft.com
>
> Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
> MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
> My advice is donated "AS IS" without warranty; nor do I confer any rights.
> _________________________________________________________
>
> Gruntus Wrote:
> =================
> | G'day,
> |
> | Thanks for the information provided. I will attempt those items where
> | appropriate to see if this makes any difference. The only question that I
> | have is that the information below appears to relate more to application
> | errors, rather than updating errors.
> |
> | P.S. Is there any reason why the autoupdater won't at least patch up the
> | versions that it is able to download & verify?
> |
> | "Jimmy S." wrote:
> |
> || Hi Gruntus,
> ||
> || The following applies to most games in general, and not just to the games that
> || may be listed in the KB Article refered to in this post.
> ||
> || SYMPTOMS:
> ||
> || When you start or play any one of the games that is listed in the "Applies to" section, you may experience one or more of the
> || following symptoms:
> ||
> || ..The game stops responding.
> || ..The game quits unexpectedly.
> || ..The computer restarts unexpectedly.
> || ..The game encounters an error and needs to close
> ||
> || Additionally, you may receive the following error message after you receive the Gathering Exception Data dialog box:
> || <Game Name>has encountered a problem and needs to close.
> ||
> || RESOLUTION:
> ||
> || Method 1: Restart your computer by using a clean boot procedure
> || Method 2: Remove and Reinstall the Game
> || Method 3: Adjust graphics hardware acceleration
> || Method 4: Disable AGP Texturing in the DirectX Diagnostic tool
> || Method 5: Temporarily disable the sound card in Windows
> || Method 6: Lower sound acceleration
> || Method 7 : Download and install the most recent version of DirectX
> || Method 8: Update your video driver
> || Method 9: Update your sound driver
> || Method 10: Scan your computer for viruses
> || Method 11: Remove spyware
> || Method 12: Install the latest VIA chipset drivers
> || Method 13: Create a new user account in Windows XP
> || Method 14: Change the compatibility setting
> ||
> || Detailed instructions and video clips are published at:
> || http://support.microsoft.com/?scid=kb;en-us;303032
> ||
> || --
> || Cheers, Windows XP MVP Shell / User
> || Jimmy S. http://mvp.support.microsoft.com
> ||
> || Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
> || MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
> || My advice is donated "AS IS" without warranty; nor do I confer any rights.
> || _________________________________________________________
>
>
>

Hi Gruntus,

Does the "Invalid Patch" mesage actually mean anything? Yes, it does...
To keep the download size to a minimum, the Rise of Nations updates
are mostly a delta update. A delta update contains the differences that
are found between newly versioned and original files. If the installed
files have become damaged or modified before the update, RON is
unable to successfully modify the file because the contents of the file
differ from the expected contents. To resolve this issue please visit:
http://support.microsoft.com/kb/832803

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

Gruntus Wrote:
=================
| Unfortunately, the account I installed the game with and the account I update
| (and play the game) with are the same: admin account.
|
| Does the "Invalid Patch" message actually mean anything, or is this a
| generic message that means 1 of 100 things may have occurred?
|
| "Jimmy S." wrote:
|
|| Hi Gruntus,
||
|| One reason could be that you don't have the same priviledges
|| on the account that you are playing the game with as you do on
|| the account that you installed the game with. Check to be sure
|| that you are able to patch the game with the Administrator account.
||
|| --
|| Cheers, *Windows_XP_MVP_Shell/User*
|| Jimmy S. http://mvp.support.microsoft.com
||
|| Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
|| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
|| Gruntus Wrote:
|| =================
||| G'day,
|||
||| Thanks for the information provided. I will attempt those items where
||| appropriate to see if this makes any difference. The only question that I
||| have is that the information below appears to relate more to application
||| errors, rather than updating errors.
|||
||| P.S. Is there any reason why the autoupdater won't at least patch up the
||| versions that it is able to download & verify?
|||
||| "Jimmy S." wrote:
|||
|||| Hi Gruntus,
||||
|||| The following applies to most games in general, and not just to the games that
|||| may be listed in the KB Article refered to in this post.
||||
|||| SYMPTOMS:
||||
|||| When you start or play any one of the games that is listed in the "Applies to" section, you may experience one or more of the
|||| following symptoms:
||||
|||| ..The game stops responding.
|||| ..The game quits unexpectedly.
|||| ..The computer restarts unexpectedly.
|||| ..The game encounters an error and needs to close
||||
|||| Additionally, you may receive the following error message after you receive the Gathering Exception Data dialog box:
|||| <Game Name>has encountered a problem and needs to close.
||||
|||| RESOLUTION:
||||
|||| Method 1: Restart your computer by using a clean boot procedure
|||| Method 2: Remove and Reinstall the Game
|||| Method 3: Adjust graphics hardware acceleration
|||| Method 4: Disable AGP Texturing in the DirectX Diagnostic tool
|||| Method 5: Temporarily disable the sound card in Windows
|||| Method 6: Lower sound acceleration
|||| Method 7 : Download and install the most recent version of DirectX
|||| Method 8: Update your video driver
|||| Method 9: Update your sound driver
|||| Method 10: Scan your computer for viruses
|||| Method 11: Remove spyware
|||| Method 12: Install the latest VIA chipset drivers
|||| Method 13: Create a new user account in Windows XP
|||| Method 14: Change the compatibility setting
||||
|||| Detailed instructions and video clips are published at:
|||| http://support.microsoft.com/?scid=kb;en-us;303032
||||
|||| --
|||| Cheers, Windows XP MVP Shell / User
|||| Jimmy S. http://mvp.support.microsoft.com
||||
|||| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
|||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|||| _________________________________________________________

Thanks for that, I'll give it a go.

"Jimmy S." wrote:

> Hi Gruntus,
>
> Does the "Invalid Patch" mesage actually mean anything? Yes, it does...
> To keep the download size to a minimum, the Rise of Nations updates
> are mostly a delta update. A delta update contains the differences that
> are found between newly versioned and original files. If the installed
> files have become damaged or modified before the update, RON is
> unable to successfully modify the file because the contents of the file
> differ from the expected contents. To resolve this issue please visit:
> http://support.microsoft.com/kb/832803
>
> --
> Cheers, *Windows_XP_MVP_Shell/User*
> Jimmy S. http://mvp.support.microsoft.com
>
> Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
> MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
> My advice is donated "AS IS" without warranty; nor do I confer any rights.
> _________________________________________________________
>
> Gruntus Wrote:
> =================
> | Unfortunately, the account I installed the game with and the account I update
> | (and play the game) with are the same: admin account.
> |
> | Does the "Invalid Patch" message actually mean anything, or is this a
> | generic message that means 1 of 100 things may have occurred?
> |
> | "Jimmy S." wrote:
> |
> || Hi Gruntus,
> ||
> || One reason could be that you don't have the same priviledges
> || on the account that you are playing the game with as you do on
> || the account that you installed the game with. Check to be sure
> || that you are able to patch the game with the Administrator account.
> ||
> || --
> || Cheers, *Windows_XP_MVP_Shell/User*
> || Jimmy S. http://mvp.support.microsoft.com
> ||
> || Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
> || MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
> || My advice is donated "AS IS" without warranty; nor do I confer any rights.
> || _________________________________________________________
> ||
> || Gruntus Wrote:
> || =================
> ||| G'day,
> |||
> ||| Thanks for the information provided. I will attempt those items where
> ||| appropriate to see if this makes any difference. The only question that I
> ||| have is that the information below appears to relate more to application
> ||| errors, rather than updating errors.
> |||
> ||| P.S. Is there any reason why the autoupdater won't at least patch up the
> ||| versions that it is able to download & verify?
> |||
> ||| "Jimmy S." wrote:
> |||
> |||| Hi Gruntus,
> ||||
> |||| The following applies to most games in general, and not just to the games that
> |||| may be listed in the KB Article refered to in this post.
> ||||
> |||| SYMPTOMS:
> ||||
> |||| When you start or play any one of the games that is listed in the "Applies to" section, you may experience one or more of the
> |||| following symptoms:
> ||||
> |||| ..The game stops responding.
> |||| ..The game quits unexpectedly.
> |||| ..The computer restarts unexpectedly.
> |||| ..The game encounters an error and needs to close
> ||||
> |||| Additionally, you may receive the following error message after you receive the Gathering Exception Data dialog box:
> |||| <Game Name>has encountered a problem and needs to close.
> ||||
> |||| RESOLUTION:
> ||||
> |||| Method 1: Restart your computer by using a clean boot procedure
> |||| Method 2: Remove and Reinstall the Game
> |||| Method 3: Adjust graphics hardware acceleration
> |||| Method 4: Disable AGP Texturing in the DirectX Diagnostic tool
> |||| Method 5: Temporarily disable the sound card in Windows
> |||| Method 6: Lower sound acceleration
> |||| Method 7 : Download and install the most recent version of DirectX
> |||| Method 8: Update your video driver
> |||| Method 9: Update your sound driver
> |||| Method 10: Scan your computer for viruses
> |||| Method 11: Remove spyware
> |||| Method 12: Install the latest VIA chipset drivers
> |||| Method 13: Create a new user account in Windows XP
> |||| Method 14: Change the compatibility setting
> ||||
> |||| Detailed instructions and video clips are published at:
> |||| http://support.microsoft.com/?scid=kb;en-us;303032
> ||||
> |||| --
> |||| Cheers, Windows XP MVP Shell / User
> |||| Jimmy S. http://mvp.support.microsoft.com
> ||||
> |||| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
> |||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
> |||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
> |||| _________________________________________________________
>
>
>

Hi Gruntus,

You're very welcome. I hope that works out for you.

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

Gruntus Wrote:
=================
| Thanks for that, I'll give it a go.
|
| "Jimmy S." wrote:
|
|| Hi Gruntus,
||
|| Does the "Invalid Patch" mesage actually mean anything? Yes, it does...
|| To keep the download size to a minimum, the Rise of Nations updates
|| are mostly a delta update. A delta update contains the differences that
|| are found between newly versioned and original files. If the installed
|| files have become damaged or modified before the update, RON is
|| unable to successfully modify the file because the contents of the file
|| differ from the expected contents. To resolve this issue please visit:
|| http://support.microsoft.com/kb/832803
||
|| --
|| Cheers, *Windows_XP_MVP_Shell/User*
|| Jimmy S. http://mvp.support.microsoft.com
||
|| Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
|| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
|| Gruntus Wrote:
|| =================
||| Unfortunately, the account I installed the game with and the account I update
||| (and play the game) with are the same: admin account.
|||
||| Does the "Invalid Patch" message actually mean anything, or is this a
||| generic message that means 1 of 100 things may have occurred?
|||
||| "Jimmy S." wrote:
|||
|||| Hi Gruntus,
||||
|||| One reason could be that you don't have the same priviledges
|||| on the account that you are playing the game with as you do on
|||| the account that you installed the game with. Check to be sure
|||| that you are able to patch the game with the Administrator account.
||||
|||| --
|||| Cheers, *Windows_XP_MVP_Shell/User*
|||| Jimmy S. http://mvp.support.microsoft.com
||||
|||| Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
|||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|||| _________________________________________________________
||||
|||| Gruntus Wrote:
|||| =================
||||| G'day,
|||||
||||| Thanks for the information provided. I will attempt those items where
||||| appropriate to see if this makes any difference. The only question that I
||||| have is that the information below appears to relate more to application
||||| errors, rather than updating errors.
|||||
||||| P.S. Is there any reason why the autoupdater won't at least patch up the
||||| versions that it is able to download & verify?
|||||
||||| "Jimmy S." wrote:
|||||
|||||| Hi Gruntus,
||||||
|||||| The following applies to most games in general, and not just to the games that
|||||| may be listed in the KB Article refered to in this post.
||||||
|||||| SYMPTOMS:
||||||
|||||| When you start or play any one of the games that is listed in the "Applies to" section, you may experience one or more of the
|||||| following symptoms:
||||||
|||||| ..The game stops responding.
|||||| ..The game quits unexpectedly.
|||||| ..The computer restarts unexpectedly.
|||||| ..The game encounters an error and needs to close
||||||
|||||| Additionally, you may receive the following error message after you receive the Gathering Exception Data dialog box:
|||||| <Game Name>has encountered a problem and needs to close.
||||||
|||||| RESOLUTION:
||||||
|||||| Method 1: Restart your computer by using a clean boot procedure
|||||| Method 2: Remove and Reinstall the Game
|||||| Method 3: Adjust graphics hardware acceleration
|||||| Method 4: Disable AGP Texturing in the DirectX Diagnostic tool
|||||| Method 5: Temporarily disable the sound card in Windows
|||||| Method 6: Lower sound acceleration
|||||| Method 7 : Download and install the most recent version of DirectX
|||||| Method 8: Update your video driver
|||||| Method 9: Update your sound driver
|||||| Method 10: Scan your computer for viruses
|||||| Method 11: Remove spyware
|||||| Method 12: Install the latest VIA chipset drivers
|||||| Method 13: Create a new user account in Windows XP
|||||| Method 14: Change the compatibility setting
||||||
|||||| Detailed instructions and video clips are published at:
|||||| http://support.microsoft.com/?scid=kb;en-us;303032
||||||
|||||| --
|||||| Cheers, Windows XP MVP Shell / User
|||||| Jimmy S. http://mvp.support.microsoft.com
||||||
|||||| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
|||||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|||||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|||||| _________________________________________________________

I've reinstalled RoN:RoL several times, making sure that it is completely off
of my system. I still can't patch this game, due to the fact that when the
updater starts, it says that an old file cannot be found, but one with the
same name, and it doesn't complete the patch process. What do I do about
this? I've tried rerunning the autopatcher several times, and I've even
downloaded external sources of the patches from a couple of different sites.