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oldsimscot

External


Since: Jan 24, 2007
Posts: 3



(Msg. 1) Posted: Wed Jan 24, 2007 12:32 am
Post subject: IE7 Alert - PASAPI.DLL
Archived from groups: microsoft>public>windowsxp>general (more info?)
On bootup, after upgrading to IE7 I get the following error message:-

SmartBridgeAlerts: MotiveSB.exe. Entry Point Not Found

The procedure entry point GetProcessImageFileNameW could not be located in
the dynamic Ink libary PASAPI.DLL

How do I get rid of this message. Have already done system restore and re
upgraded, and tried a regestry scan to no avail.
--
Four wheels means two bikes?
OSS
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PA Bear

External


Since: Dec 28, 2004
Posts: 1115



(Msg. 2) Posted: Wed Jan 24, 2007 5:53 am
Post subject: Re: IE7 Alert - PASAPI.DLL [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
1. Motive SmartBridge© is distributing an old version of PSAPI.DLL. As a
result, users might receive the following error message after installation
of Internet Explorer 7:

"SmartBridge Alerts:MotiveSB.exe Entry Point Not Found The procedure entry
point GetProcessImageFileNameW could not be located in the dynamic link
library PSAPI.DLL"

2. Hal Screen Reader and Supernova Reader Magnifier by Dolphin both may stop
responding when users click commands from Internet Explorer’s file menu.
These two programs are shipped with an older version of psapi.dll that
causes the program to stop responding in Internet Explorer 7.

To resolve this error:

* Go to the installation location for SmartBridge (\Program
Files\Verizon...\Smart...) or Dolphin Hal Screen Reader or Supernova Reader
Magnifier.

[Alternately, search in Windows Explorer (WinKey+E) for "PSAPI.DLL" (without
the quotes); you may need to enable Advanced option and the 3 options
underneath it.]

* Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL

* NB: Do NOT rename the PSAPI.DLL file in C:\Windows\System32 directory!

* Restart the computer.

=> Those with IE7-specific questions or comments are asked to post to and
seek support in this newsgroup: microsoft.public.internetexplorer.general

On the web:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=...rosoft.

In your newsreader:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)

oldsimscot wrote:
> On bootup, after upgrading to IE7 I get the following error message:-
>
> SmartBridgeAlerts: MotiveSB.exe. Entry Point Not Found
>
> The procedure entry point GetProcessImageFileNameW could not be located in
> the dynamic Ink libary PASAPI.DLL
>
> How do I get rid of this message. Have already done system restore and re
> upgraded, and tried a regestry scan to no avail.
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oldsimscot

External


Since: Jan 24, 2007
Posts: 3



(Msg. 3) Posted: Wed Jan 24, 2007 5:53 am
Post subject: Re: IE7 Alert - PASAPI.DLL [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
Thank you PA Bear. For UK users the fault lay in the NTL broadband medic
program. Changing PSAPI.DLL to psapiold.dll, as suggested by PA Bear, in the
smartbrige folder solved the problem. Haven't yet run Broadbandmedic!! I will
leave that till I have more time to sort out any problems that arise and
report back. Once again Thank you for your prompt reply.
--
Four wheels meens two bikes?
OSS


"PA Bear" wrote:

> 1. Motive SmartBridge© is distributing an old version of PSAPI.DLL. As a
> result, users might receive the following error message after installation
> of Internet Explorer 7:
>
> "SmartBridge Alerts:MotiveSB.exe Entry Point Not Found The procedure entry
> point GetProcessImageFileNameW could not be located in the dynamic link
> library PSAPI.DLL"
>
> 2. Hal Screen Reader and Supernova Reader Magnifier by Dolphin both may stop
> responding when users click commands from Internet Explorer’s file menu.
> These two programs are shipped with an older version of psapi.dll that
> causes the program to stop responding in Internet Explorer 7.
>
> To resolve this error:
>
> * Go to the installation location for SmartBridge (\Program
> Files\Verizon...\Smart...) or Dolphin Hal Screen Reader or Supernova Reader
> Magnifier.
>
> [Alternately, search in Windows Explorer (WinKey+E) for "PSAPI.DLL" (without
> the quotes); you may need to enable Advanced option and the 3 options
> underneath it.]
>
> * Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL
>
> * NB: Do NOT rename the PSAPI.DLL file in C:\Windows\System32 directory!
>
> * Restart the computer.
>
> => Those with IE7-specific questions or comments are asked to post to and
> seek support in this newsgroup: microsoft.public.internetexplorer.general
>
> On the web:
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=...rosoft.
>
> In your newsreader:
> news://msnews.microsoft.com/microsoft.public.internetexplorer.general
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
>
> oldsimscot wrote:
> > On bootup, after upgrading to IE7 I get the following error message:-
> >
> > SmartBridgeAlerts: MotiveSB.exe. Entry Point Not Found
> >
> > The procedure entry point GetProcessImageFileNameW could not be located in
> > the dynamic Ink libary PASAPI.DLL
> >
> > How do I get rid of this message. Have already done system restore and re
> > upgraded, and tried a regestry scan to no avail.
>
>
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PA Bear

External


Since: Dec 28, 2004
Posts: 1115



(Msg. 4) Posted: Wed Jan 24, 2007 8:54 am
Post subject: Re: IE7 Alert - PASAPI.DLL [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
YW & thanks for posting back.

oldsimscot wrote:
> Thank you PA Bear. For UK users the fault lay in the NTL broadband medic
> program. Changing PSAPI.DLL to psapiold.dll, as suggested by PA Bear, in
> the
> smartbrige folder solved the problem. Haven't yet run Broadbandmedic!! I
> will leave that till I have more time to sort out any problems that arise
> and report back. Once again Thank you for your prompt reply.
>
>> 1. Motive SmartBridge© is distributing an old version of PSAPI.DLL. As a
>> result, users might receive the following error message after
>> installation
>> of Internet Explorer 7:
>>
>> "SmartBridge Alerts:MotiveSB.exe Entry Point Not Found The procedure
>> entry
>> point GetProcessImageFileNameW could not be located in the dynamic link
>> library PSAPI.DLL"
>>
>> 2. Hal Screen Reader and Supernova Reader Magnifier by Dolphin both may
>> stop responding when users click commands from Internet Explorer’s file
>> menu. These two programs are shipped with an older version of psapi.dll
>> that causes the program to stop responding in Internet Explorer 7.
>>
>> To resolve this error:
>>
>> * Go to the installation location for SmartBridge (\Program
>> Files\Verizon...\Smart...) or Dolphin Hal Screen Reader or Supernova
>> Reader
>> Magnifier.
>>
>> [Alternately, search in Windows Explorer (WinKey+E) for "PSAPI.DLL"
>> (without the quotes); you may need to enable Advanced option and the 3
>> options underneath it.]
>>
>> * Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL
>>
>> * NB: Do NOT rename the PSAPI.DLL file in C:\Windows\System32 directory!
>>
>> * Restart the computer.
>>
>> => Those with IE7-specific questions or comments are asked to post to and
>> seek support in this newsgroup: microsoft.public.internetexplorer.general
>>
>> On the web:
>> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=...rosoft.
>>
>> In your newsreader:
>> news://msnews.microsoft.com/microsoft.public.internetexplorer.general
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>>
>> oldsimscot wrote:
>>> On bootup, after upgrading to IE7 I get the following error message:-
>>>
>>> SmartBridgeAlerts: MotiveSB.exe. Entry Point Not Found
>>>
>>> The procedure entry point GetProcessImageFileNameW could not be located
>>> in
>>> the dynamic Ink libary PASAPI.DLL
>>>
>>> How do I get rid of this message. Have already done system restore and
>>> re
>>> upgraded, and tried a regestry scan to no avail.
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oldsimscot

External


Since: Jan 24, 2007
Posts: 3



(Msg. 5) Posted: Fri Jan 26, 2007 4:38 am
Post subject: Re: IE7 Alert - PASAPI.DLL [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
Just ran broadbandmedic noproblems so far. Thanks again PA Bear
--
Four wheels meens two bikes?
OSS


"PA Bear" wrote:

> YW & thanks for posting back.
>
> oldsimscot wrote:
> > Thank you PA Bear. For UK users the fault lay in the NTL broadband medic
> > program. Changing PSAPI.DLL to psapiold.dll, as suggested by PA Bear, in
> > the
> > smartbrige folder solved the problem. Haven't yet run Broadbandmedic!! I
> > will leave that till I have more time to sort out any problems that arise
> > and report back. Once again Thank you for your prompt reply.
> >
> >> 1. Motive SmartBridge© is distributing an old version of PSAPI.DLL. As a
> >> result, users might receive the following error message after
> >> installation
> >> of Internet Explorer 7:
> >>
> >> "SmartBridge Alerts:MotiveSB.exe Entry Point Not Found The procedure
> >> entry
> >> point GetProcessImageFileNameW could not be located in the dynamic link
> >> library PSAPI.DLL"
> >>
> >> 2. Hal Screen Reader and Supernova Reader Magnifier by Dolphin both may
> >> stop responding when users click commands from Internet Explorer’s file
> >> menu. These two programs are shipped with an older version of psapi.dll
> >> that causes the program to stop responding in Internet Explorer 7.
> >>
> >> To resolve this error:
> >>
> >> * Go to the installation location for SmartBridge (\Program
> >> Files\Verizon...\Smart...) or Dolphin Hal Screen Reader or Supernova
> >> Reader
> >> Magnifier.
> >>
> >> [Alternately, search in Windows Explorer (WinKey+E) for "PSAPI.DLL"
> >> (without the quotes); you may need to enable Advanced option and the 3
> >> options underneath it.]
> >>
> >> * Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL
> >>
> >> * NB: Do NOT rename the PSAPI.DLL file in C:\Windows\System32 directory!
> >>
> >> * Restart the computer.
> >>
> >> => Those with IE7-specific questions or comments are asked to post to and
> >> seek support in this newsgroup: microsoft.public.internetexplorer.general
> >>
> >> On the web:
> >> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=...rosoft.
> >>
> >> In your newsreader:
> >> news://msnews.microsoft.com/microsoft.public.internetexplorer.general
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-Windows (IE, OE, Security, Shell/User)
> >>
> >> oldsimscot wrote:
> >>> On bootup, after upgrading to IE7 I get the following error message:-
> >>>
> >>> SmartBridgeAlerts: MotiveSB.exe. Entry Point Not Found
> >>>
> >>> The procedure entry point GetProcessImageFileNameW could not be located
> >>> in
> >>> the dynamic Ink libary PASAPI.DLL
> >>>
> >>> How do I get rid of this message. Have already done system restore and
> >>> re
> >>> upgraded, and tried a regestry scan to no avail.
>
>
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PA Bear

External


Since: Dec 28, 2004
Posts: 1115



(Msg. 6) Posted: Fri Jan 26, 2007 5:59 pm
Post subject: Re: IE7 Alert - PASAPI.DLL [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
Again, YW.

oldsimscot wrote:
> Just ran broadbandmedic noproblems so far. Thanks again PA Bear
>
>> YW & thanks for posting back.
>>
>> oldsimscot wrote:
>>> Thank you PA Bear. For UK users the fault lay in the NTL broadband medic
>>> program. Changing PSAPI.DLL to psapiold.dll, as suggested by PA Bear, in
>>> the
>>> smartbrige folder solved the problem. Haven't yet run Broadbandmedic!! I
>>> will leave that till I have more time to sort out any problems that
>>> arise
>>> and report back. Once again Thank you for your prompt reply.
>>>
>>>> 1. Motive SmartBridge© is distributing an old version of PSAPI.DLL.
>>>> As a result, users might receive the following error message after
>>>> installation
>>>> of Internet Explorer 7:
>>>>
>>>> "SmartBridge Alerts:MotiveSB.exe Entry Point Not Found The procedure
>>>> entry
>>>> point GetProcessImageFileNameW could not be located in the dynamic link
>>>> library PSAPI.DLL"
>>>>
>>>> 2. Hal Screen Reader and Supernova Reader Magnifier by Dolphin both may
>>>> stop responding when users click commands from Internet
>>>> Explorer’s file menu. These two programs are shipped with an
>>>> older version of psapi.dll
>>>> that causes the program to stop responding in Internet Explorer 7.
>>>>
>>>> To resolve this error:
>>>>
>>>> * Go to the installation location for SmartBridge (\Program
>>>> Files\Verizon...\Smart...) or Dolphin Hal Screen Reader or Supernova
>>>> Reader
>>>> Magnifier.
>>>>
>>>> [Alternately, search in Windows Explorer (WinKey+E) for "PSAPI.DLL"
>>>> (without the quotes); you may need to enable Advanced option and the 3
>>>> options underneath it.]
>>>>
>>>> * Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL
>>>>
>>>> * NB: Do NOT rename the PSAPI.DLL file in C:\Windows\System32
>>>> directory!
>>>>
>>>> * Restart the computer.
>>>>
>>>> => Those with IE7-specific questions or comments are asked to post to
>>>> and
>>>> seek support in this newsgroup:
>>>> microsoft.public.internetexplorer.general
>>>>
>>>> On the web:
>>>> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=...rosoft.
>>>>
>>>> In your newsreader:
>>>> news://msnews.microsoft.com/microsoft.public.internetexplorer.general
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-Windows (IE, OE, Security, Shell/User)
>>>>
>>>> oldsimscot wrote:
>>>>> On bootup, after upgrading to IE7 I get the following error message:-
>>>>>
>>>>> SmartBridgeAlerts: MotiveSB.exe. Entry Point Not Found
>>>>>
>>>>> The procedure entry point GetProcessImageFileNameW could not be
>>>>> located
>>>>> in
>>>>> the dynamic Ink libary PASAPI.DLL
>>>>>
>>>>> How do I get rid of this message. Have already done system restore and
>>>>> re
>>>>> upgraded, and tried a regestry scan to no avail.
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nodstaop

External


Since: Oct 17, 2007
Posts: 1



(Msg. 7) Posted: Wed Oct 17, 2007 6:36 pm
Post subject: RE: IE7 Alert - PASAPI.DLL [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
"oldsimscot" wrote:

> On bootup, after upgrading to IE7 I get the following error message:-
>
> SmartBridgeAlerts: MotiveSB.exe. Entry Point Not Found
>
> The procedure entry point GetProcessImageFileNameW could not be located in
> the dynamic Ink libary PASAPI.DLL
>
> How do I get rid of this message. Have already done system restore and re
> upgraded, and tried a regestry scan to no avail.
> --
> Four wheels means two bikes?
> OSS
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