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Cannot access local printer through Remote Desktop

 
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A N Hasan

External


Since: Aug 15, 2004
Posts: 2



(Msg. 1) Posted: Sat Aug 14, 2004 10:03 pm
Post subject: Cannot access local printer through Remote Desktop
Archived from groups: microsoft>public>windowsxp>work_remotely (more info?)

I was having W2k Prof with Remote desktop and was able to access remote
server and use my local printer, now I installed a new maching with XP and
SP2 and now I cannot use my local printer through remote desktop and printer
option is already selected in the option-local resource..
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Giga

External


Since: Sep 12, 2004
Posts: 20



(Msg. 2) Posted: Sat Aug 14, 2004 10:17 pm
Post subject: RE: Cannot access local printer through Remote Desktop [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Either disable the firewall or turn "File and Print Sharing" exception on in
the firewall.

"A N Hasan" wrote:

> I was having W2k Prof with Remote desktop and was able to access remote
> server and use my local printer, now I installed a new maching with XP and
> SP2 and now I cannot use my local printer through remote desktop and printer
> option is already selected in the option-local resource..
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Bill Sanderson

External


Since: Jan 10, 2004
Posts: 1318



(Msg. 3) Posted: Sun Aug 15, 2004 5:51 am
Post subject: Re: Cannot access local printer through Remote Desktop [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

No--it isn't the firewall.

The printer traffic is going over the same 3389 TCP connection as the rest
of RDP. If RDP is working, the firewalls are properly configured for that,
and wouldn't interfere further with printing over RDP.

"Giga" <Giga RemoveThis @discussions.microsoft.com> wrote in message
news:8D0B61A7-6D9F-4EFF-AAD2-2E6DF143FDA2@microsoft.com...
> Either disable the firewall or turn "File and Print Sharing" exception on
> in
> the firewall.
>
> "A N Hasan" wrote:
>
>> I was having W2k Prof with Remote desktop and was able to access remote
>> server and use my local printer, now I installed a new maching with XP
>> and
>> SP2 and now I cannot use my local printer through remote desktop and
>> printer
>> option is already selected in the option-local resource..
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Bill Sanderson

External


Since: Jan 10, 2004
Posts: 1318



(Msg. 4) Posted: Sun Aug 15, 2004 6:12 am
Post subject: Re: Cannot access local printer through Remote Desktop [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Is this the same printer, or a different printer?

Is the printer connected via LPT or USB?

Here are the possible issues:

1) is the driver for the printer available at the server, and does the name
of the printer in that driver precisely match the name of the printer in the
driver at the client end. If the client end has a newer driver than the
host end, you may need to update the driver at the host, or vice-versa.

If the printer is newer than the OS at the host, there may be no driver
available at the host--here things get tricky because you do not want to
install a possibly sub-par printer driver on a server and risk disrupting
many other folks. You need a printer driver which is WHQL certified for the
OS you are installing it on--i.e. the sever.

2) Is the port being redirected. Some USB ports are not redirected by
default.

http://support.microsoft.com/?kbid=302361


These issues are generally diagnosable using the System Event log entries at
the host machine generated around the time of a Remote Desktop session.
There should be event log entries if the port IS redirected, but no matching
printer driver is available.

"A N Hasan" <A N Hasan DeleteThis @discussions.microsoft.com> wrote in message
news:24C1BED2-FD32-467B-AD2E-1972B91EFDEC@microsoft.com...
>I was having W2k Prof with Remote desktop and was able to access remote
> server and use my local printer, now I installed a new maching with XP and
> SP2 and now I cannot use my local printer through remote desktop and
> printer
> option is already selected in the option-local resource..
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A N Hasan

External


Since: Aug 15, 2004
Posts: 2



(Msg. 5) Posted: Sun Aug 15, 2004 6:51 pm
Post subject: Re: Cannot access local printer through Remote Desktop [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Let me explain again, I am still having W2K prof machine and I am able to
connect any of my servers with Remote desktop client and redirect any print
job locally. I have another new XP maching with SP2 and tring to connect to
the same servers but unable to redirect any print job locally. The printers
are the same and installed in the XP machine also. I tired disabling the
firewall, enabling the file & Printer sharing, but nothing worked

"Bill Sanderson" wrote:

> Is this the same printer, or a different printer?
>
> Is the printer connected via LPT or USB?
>
> Here are the possible issues:
>
> 1) is the driver for the printer available at the server, and does the name
> of the printer in that driver precisely match the name of the printer in the
> driver at the client end. If the client end has a newer driver than the
> host end, you may need to update the driver at the host, or vice-versa.
>
> If the printer is newer than the OS at the host, there may be no driver
> available at the host--here things get tricky because you do not want to
> install a possibly sub-par printer driver on a server and risk disrupting
> many other folks. You need a printer driver which is WHQL certified for the
> OS you are installing it on--i.e. the sever.
>
> 2) Is the port being redirected. Some USB ports are not redirected by
> default.
>
> http://support.microsoft.com/?kbid=302361
>
>
> These issues are generally diagnosable using the System Event log entries at
> the host machine generated around the time of a Remote Desktop session.
> There should be event log entries if the port IS redirected, but no matching
> printer driver is available.
>
> "A N Hasan" <A N Hasan DeleteThis @discussions.microsoft.com> wrote in message
> news:24C1BED2-FD32-467B-AD2E-1972B91EFDEC@microsoft.com...
> >I was having W2k Prof with Remote desktop and was able to access remote
> > server and use my local printer, now I installed a new maching with XP and
> > SP2 and now I cannot use my local printer through remote desktop and
> > printer
> > option is already selected in the option-local resource..
>
>
>
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Bill Sanderson

External


Since: Jan 10, 2004
Posts: 1318



(Msg. 6) Posted: Mon Aug 16, 2004 6:48 am
Post subject: Re: Cannot access local printer through Remote Desktop [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Is it possible for you to examine the System Event log at the server to see
whether there are Printer error messages logged at the time your XP machine
attempts to connect?

I believe you are in the situation covered by my #1, below. An update to
the driver for your printer on the server should do the job, but you need to
take care that this driver is WHQL certified.

There is an alternative method involving equating the name of the printer as
shown by the newer driver (the one on the XP machine) with the drivername as
shown by the older driver on the server. This is an excellent solution, but
it takes a bit of effort:

http://support.microsoft.com/default.aspx?scid=http://support.microsof...om:80/s

If your server is on SP2 or later, here's how you enter the printer
description strings:

http://support.microsoft.com/default.aspx?kbid=239088

If you are able to find a good WHQL driver, installing the newer driver at
the server may be easier to do.

"A N Hasan" <A N Hasan.TakeThisOut@discussions.microsoft.com> wrote in message
news:62E94288-3DD7-4CD0-BF3E-D4588958A19C@microsoft.com...
> Let me explain again, I am still having W2K prof machine and I am able to
> connect any of my servers with Remote desktop client and redirect any
> print
> job locally. I have another new XP maching with SP2 and tring to connect
> to
> the same servers but unable to redirect any print job locally. The
> printers
> are the same and installed in the XP machine also. I tired disabling the
> firewall, enabling the file & Printer sharing, but nothing worked
>
> "Bill Sanderson" wrote:
>
>> Is this the same printer, or a different printer?
>>
>> Is the printer connected via LPT or USB?
>>
>> Here are the possible issues:
>>
>> 1) is the driver for the printer available at the server, and does the
>> name
>> of the printer in that driver precisely match the name of the printer in
>> the
>> driver at the client end. If the client end has a newer driver than the
>> host end, you may need to update the driver at the host, or vice-versa.
>>
>> If the printer is newer than the OS at the host, there may be no driver
>> available at the host--here things get tricky because you do not want to
>> install a possibly sub-par printer driver on a server and risk disrupting
>> many other folks. You need a printer driver which is WHQL certified for
>> the
>> OS you are installing it on--i.e. the sever.
>>
>> 2) Is the port being redirected. Some USB ports are not redirected by
>> default.
>>
>> http://support.microsoft.com/?kbid=302361
>>
>>
>> These issues are generally diagnosable using the System Event log entries
>> at
>> the host machine generated around the time of a Remote Desktop session.
>> There should be event log entries if the port IS redirected, but no
>> matching
>> printer driver is available.
>>
>> "A N Hasan" <A N Hasan.TakeThisOut@discussions.microsoft.com> wrote in message
>> news:24C1BED2-FD32-467B-AD2E-1972B91EFDEC@microsoft.com...
>> >I was having W2k Prof with Remote desktop and was able to access remote
>> > server and use my local printer, now I installed a new maching with XP
>> > and
>> > SP2 and now I cannot use my local printer through remote desktop and
>> > printer
>> > option is already selected in the option-local resource..
>>
>>
>>
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Mike

External


Since: Oct 14, 2004
Posts: 158



(Msg. 7) Posted: Wed Aug 25, 2004 1:17 am
Post subject: Re: Cannot access local printer through Remote Desktop [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I think I also have this same exact problem, I have a user who cannot get her
HP 2300 to map on login. Leaves no errors on the server side. Acts just
like mine does when I uncheck the printers in the resource tab. Drivers are
both newly downloaded from HP. My XP Pro machine works just fine with the
same exact printer and driver combo?? (I think exact??) But no server error
at all. Any ideas on that one.

"Bill Sanderson" wrote:

> Is it possible for you to examine the System Event log at the server to see
> whether there are Printer error messages logged at the time your XP machine
> attempts to connect?
>
> I believe you are in the situation covered by my #1, below. An update to
> the driver for your printer on the server should do the job, but you need to
> take care that this driver is WHQL certified.
>
> There is an alternative method involving equating the name of the printer as
> shown by the newer driver (the one on the XP machine) with the drivername as
> shown by the older driver on the server. This is an excellent solution, but
> it takes a bit of effort:
>
> http://support.microsoft.com/default.aspx?scid=http://support.microsof...om:80/s
>
> If your server is on SP2 or later, here's how you enter the printer
> description strings:
>
> http://support.microsoft.com/default.aspx?kbid=239088
>
> If you are able to find a good WHQL driver, installing the newer driver at
> the server may be easier to do.
>
> "A N Hasan" <A N Hasan.DeleteThis@discussions.microsoft.com> wrote in message
> news:62E94288-3DD7-4CD0-BF3E-D4588958A19C@microsoft.com...
> > Let me explain again, I am still having W2K prof machine and I am able to
> > connect any of my servers with Remote desktop client and redirect any
> > print
> > job locally. I have another new XP maching with SP2 and tring to connect
> > to
> > the same servers but unable to redirect any print job locally. The
> > printers
> > are the same and installed in the XP machine also. I tired disabling the
> > firewall, enabling the file & Printer sharing, but nothing worked
> >
> > "Bill Sanderson" wrote:
> >
> >> Is this the same printer, or a different printer?
> >>
> >> Is the printer connected via LPT or USB?
> >>
> >> Here are the possible issues:
> >>
> >> 1) is the driver for the printer available at the server, and does the
> >> name
> >> of the printer in that driver precisely match the name of the printer in
> >> the
> >> driver at the client end. If the client end has a newer driver than the
> >> host end, you may need to update the driver at the host, or vice-versa.
> >>
> >> If the printer is newer than the OS at the host, there may be no driver
> >> available at the host--here things get tricky because you do not want to
> >> install a possibly sub-par printer driver on a server and risk disrupting
> >> many other folks. You need a printer driver which is WHQL certified for
> >> the
> >> OS you are installing it on--i.e. the sever.
> >>
> >> 2) Is the port being redirected. Some USB ports are not redirected by
> >> default.
> >>
> >> http://support.microsoft.com/?kbid=302361
> >>
> >>
> >> These issues are generally diagnosable using the System Event log entries
> >> at
> >> the host machine generated around the time of a Remote Desktop session.
> >> There should be event log entries if the port IS redirected, but no
> >> matching
> >> printer driver is available.
> >>
> >> "A N Hasan" <A N Hasan.DeleteThis@discussions.microsoft.com> wrote in message
> >> news:24C1BED2-FD32-467B-AD2E-1972B91EFDEC@microsoft.com...
> >> >I was having W2k Prof with Remote desktop and was able to access remote
> >> > server and use my local printer, now I installed a new maching with XP
> >> > and
> >> > SP2 and now I cannot use my local printer through remote desktop and
> >> > printer
> >> > option is already selected in the option-local resource..
> >>
> >>
> >>
>
>
>
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Bill Sanderson

External


Since: Jan 10, 2004
Posts: 1318



(Msg. 8) Posted: Tue Aug 31, 2004 9:39 am
Post subject: Re: Cannot access local printer through Remote Desktop [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I'm sorry I haven't taken the time to look up the particulars of this
printer.

Is it connected via USB? If so, check out the KB article linked to in the
thread you are quoting--the port may not be redirected by default. Once the
port is redirected, if there is still a driver issue, there should then be a
log file entry.

"Mike" <Mike.TakeThisOut@discussions.microsoft.com> wrote in message
news:0CE63950-E858-4523-9083-6ED887510197@microsoft.com...
>I think I also have this same exact problem, I have a user who cannot get
>her
> HP 2300 to map on login. Leaves no errors on the server side. Acts just
> like mine does when I uncheck the printers in the resource tab. Drivers
> are
> both newly downloaded from HP. My XP Pro machine works just fine with the
> same exact printer and driver combo?? (I think exact??) But no server
> error
> at all. Any ideas on that one.
>
> "Bill Sanderson" wrote:
>
>> Is it possible for you to examine the System Event log at the server to
>> see
>> whether there are Printer error messages logged at the time your XP
>> machine
>> attempts to connect?
>>
>> I believe you are in the situation covered by my #1, below. An update to
>> the driver for your printer on the server should do the job, but you need
>> to
>> take care that this driver is WHQL certified.
>>
>> There is an alternative method involving equating the name of the printer
>> as
>> shown by the newer driver (the one on the XP machine) with the drivername
>> as
>> shown by the older driver on the server. This is an excellent solution,
>> but
>> it takes a bit of effort:
>>
>> http://support.microsoft.com/default.aspx?scid=http://support.microsof...om:80/s
>>
>> If your server is on SP2 or later, here's how you enter the printer
>> description strings:
>>
>> http://support.microsoft.com/default.aspx?kbid=239088
>>
>> If you are able to find a good WHQL driver, installing the newer driver
>> at
>> the server may be easier to do.
>>
>> "A N Hasan" <A N Hasan.TakeThisOut@discussions.microsoft.com> wrote in message
>> news:62E94288-3DD7-4CD0-BF3E-D4588958A19C@microsoft.com...
>> > Let me explain again, I am still having W2K prof machine and I am able
>> > to
>> > connect any of my servers with Remote desktop client and redirect any
>> > print
>> > job locally. I have another new XP maching with SP2 and tring to
>> > connect
>> > to
>> > the same servers but unable to redirect any print job locally. The
>> > printers
>> > are the same and installed in the XP machine also. I tired disabling
>> > the
>> > firewall, enabling the file & Printer sharing, but nothing worked
>> >
>> > "Bill Sanderson" wrote:
>> >
>> >> Is this the same printer, or a different printer?
>> >>
>> >> Is the printer connected via LPT or USB?
>> >>
>> >> Here are the possible issues:
>> >>
>> >> 1) is the driver for the printer available at the server, and does the
>> >> name
>> >> of the printer in that driver precisely match the name of the printer
>> >> in
>> >> the
>> >> driver at the client end. If the client end has a newer driver than
>> >> the
>> >> host end, you may need to update the driver at the host, or
>> >> vice-versa.
>> >>
>> >> If the printer is newer than the OS at the host, there may be no
>> >> driver
>> >> available at the host--here things get tricky because you do not want
>> >> to
>> >> install a possibly sub-par printer driver on a server and risk
>> >> disrupting
>> >> many other folks. You need a printer driver which is WHQL certified
>> >> for
>> >> the
>> >> OS you are installing it on--i.e. the sever.
>> >>
>> >> 2) Is the port being redirected. Some USB ports are not redirected by
>> >> default.
>> >>
>> >> http://support.microsoft.com/?kbid=302361
>> >>
>> >>
>> >> These issues are generally diagnosable using the System Event log
>> >> entries
>> >> at
>> >> the host machine generated around the time of a Remote Desktop
>> >> session.
>> >> There should be event log entries if the port IS redirected, but no
>> >> matching
>> >> printer driver is available.
>> >>
>> >> "A N Hasan" <A N Hasan.TakeThisOut@discussions.microsoft.com> wrote in message
>> >> news:24C1BED2-FD32-467B-AD2E-1972B91EFDEC@microsoft.com...
>> >> >I was having W2k Prof with Remote desktop and was able to access
>> >> >remote
>> >> > server and use my local printer, now I installed a new maching with
>> >> > XP
>> >> > and
>> >> > SP2 and now I cannot use my local printer through remote desktop and
>> >> > printer
>> >> > option is already selected in the option-local resource..
>> >>
>> >>
>> >>
>>
>>
>>
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