Unable to scroll certain windows

There are some programs I have (McAfee & AOL 9.0) that
have pop up windows that cut off the information on the
lower half of the window. I can not scroll down to see
what it is. I have reinstalled the programs (McAfee &
AOL) and I have re-downloaded my video driver and these
do not solve the issue. I have also adjusted my font
sizes and dpi's and that is not the problem.

Any answers? A gold star to whom can figure this out.
Dell, AOL, McAfee and my "techie friend who works at MS"
(egads, did I admit I called them?) could not figure this
out.