Greetings, In an attempt to help a friend using remote assist as the
expert, I get an error after connection screen opens: "fsStart()
generated error 481, Invalid picture inside FAILSAFE.BAS". screen locks
up and only option in assist screen,not grayed out is "disconnect".
I am running XP pro, current.
novice is running XP home, current.
no routers, both have cable modems, with good, working CX
Nothing in MS-remote/assist KB regarding this issue.
I found one reference to this error on the net. it mentions a non
standard bitmap file format/header, created during SAVE.
I had both systems load and re save the background bitmap images to
attain a current bitmap format, no joy
Anybody out there have any suggestions or hints
Thank you for your help
Mike H
FAQ
Search
Profile
Private Messages
Log in
