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Dialing rules

 
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Rob

External


Since: Jul 28, 2007
Posts: 1



(Msg. 1) Posted: Fri Jul 27, 2007 7:13 pm
Post subject: Dialing rules
Archived from groups: microsoft>public>windowsxp>print_fax (more info?)

Hi,

I'm having problems dialing out from a PBX.

I have put the '0' to access an outside line, but I always get a
recorded announcement telling me call cannot be connected.

I have tried dialing the same number on another PC (not behind a PBX)
and all works fine.

I suspect that there is no delay between the 0 for an outside line,
and the subsequent digits. I have tried putting a comma (,) after the
0 (like we used to do in the olden days of dial up) but I still can't
get it to work.

Anyone any ideas?

TIA

Rob
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Hal Hostetler [MVP P/I]

External


Since: Oct 14, 2005
Posts: 234



(Msg. 2) Posted: Mon Jul 30, 2007 10:05 am
Post subject: Re: Dialing rules [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Telephone numbers must be stored in Canonical (International) format for
Dialing Rules to work:

http://support.microsoft.com/kb/247192/en-us
You Must Enter Telephone Numbers in Canonical Form in Order to Use Dialing
Rules
http://support.microsoft.com/kb/318575/en-us
Dialing Rules May Not Be Applied to Tools Such as Fax

Hal
--
Hal Hostetler, CPBE -- hhh RemoveThis @kvoa.com
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Rob" <rob RemoveThis @rndsoftware.com.au> wrote in message
news:1185606812.871354.93870@z28g2000prd.googlegroups.com...
> Hi,
>
> I'm having problems dialing out from a PBX.
>
> I have put the '0' to access an outside line, but I always get a
> recorded announcement telling me call cannot be connected.
>
> I have tried dialing the same number on another PC (not behind a PBX)
> and all works fine.
>
> I suspect that there is no delay between the 0 for an outside line,
> and the subsequent digits. I have tried putting a comma (,) after the
> 0 (like we used to do in the olden days of dial up) but I still can't
> get it to work.
>
> Anyone any ideas?
>
> TIA
>
> Rob
>
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angbob

External


Since: Jan 29, 2007
Posts: 2



(Msg. 3) Posted: Tue Oct 16, 2007 3:54 am
Post subject: RE: Dialing rules [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Like most people who don't think about canonical rules, when sending a fax I
entered a number that looked like this: "603" in the area code field, "555
1212" in the number field. So the dialer did not use dialing rules. I did
have the box checked to specify using the rules.

It would have been a big help if I had received a message saying that the
number's format precluded using rules. Instead, the dialer went ahead and
made the call, expensively bypassing my calling card.


"Rob" wrote:

> Hi,
>
> I'm having problems dialing out from a PBX.
>
> I have put the '0' to access an outside line, but I always get a
> recorded announcement telling me call cannot be connected.
>
> I have tried dialing the same number on another PC (not behind a PBX)
> and all works fine.
>
> I suspect that there is no delay between the 0 for an outside line,
> and the subsequent digits. I have tried putting a comma (,) after the
> 0 (like we used to do in the olden days of dial up) but I still can't
> get it to work.
>
> Anyone any ideas?
>
> TIA
>
> Rob
>
>
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