ipaq will not allow partnership

External Since: Oct 30, 2003 Posts: 1

I have an Ipaq 3870 which ran well for the last 12 months but crashed and
hard reset itself two days ago
I restored a backup and then attempted to set up a partnership but
Activesync goes through to naming it (the old partnership was deleted) and
then pops up a grey boxheaded Microsoft Activesync Unrecoverable error.
Please disconnect your device and restart Activesync ( this is difficult to
close down by pressing the Ok button, frequently requiring the Task Manager)
It allows a guest partnership but not a full one.

I tried to hard reset the ipaq so it had no information and then retried:
same again

I installed Active sync 3.7 : same again

I cradled it in my friend's notebook, which runs with a similar ipaq and
this same thing happened with Activesync

Each time it fails it remembers the partnership name and I have to make up
yet another one (is there a way of wiping these out - Itried deleting the
Profiles folder in the Activesync folder in Documents and
Settings/<user>/Appplication Data/Microsoft/Activesync)

CAn anyone help or do I have a hardware problem????

External Since: Dec 30, 2003 Posts: 2165

On Thu, 30 Oct 2003 08:02:58 +1100, "K Hill" <katrinah.RemoveThis@khdg.com.au>
wrote:

>I have an Ipaq 3870 which ran well for the last 12 months but crashed and
>hard reset itself two days ago
>I restored a backup and then attempted to set up a partnership but
>Activesync goes through to naming it (the old partnership was deleted) and
>then pops up a grey boxheaded Microsoft Activesync Unrecoverable error.
>Please disconnect your device and restart Activesync ( this is difficult to
>close down by pressing the Ok button, frequently requiring the Task Manager)
>It allows a guest partnership but not a full one.
>
>I tried to hard reset the ipaq so it had no information and then retried:
>same again
>
>I installed Active sync 3.7 : same again
>
>I cradled it in my friend's notebook, which runs with a similar ipaq and
>this same thing happened with Activesync
>
>
>Each time it fails it remembers the partnership name and I have to make up
>yet another one (is there a way of wiping these out - Itried deleting the
>Profiles folder in the Activesync folder in Documents and
>Settings/<user>/Appplication Data/Microsoft/Activesync)
>
>
>CAn anyone help or do I have a hardware problem????

Try performing another hard reset, and see if it helps.

--
Rob Borek
Want *ONE ON ONE* support? http://www.pocketpcone2one.com