ActiveSync error 85010014 yet again! Any suggestions?

Hi Rob,
I found your post very helpful as i too have a 85010014 problem. i did not
try uninstalling the antovirus pragram but i did set up a new windows user
logged in and tried to syncronize and IT WORKED.
Now does that tell you what my problem may be?
Thank you
jafatherheart

Hello friends,
I used to be able to sync my mobile phone to my dell laptop but since i have
upgraded to the latest version of windows i have hit a problem.

I have tried to sync my orange E650 phone to my computer and it nearly does
it but
then eventually it flags an error code.
"ActiveSync encountered a problem on the desktop.
Support code: 85010014."

I have Windows Mobile 6 standard on the phone and i have uninstalled and
again installed ActiveSync 4.5 on the laptop and in Microsoft office outlook
2003 i have tried detect and repair which seems to work ok but when trying to
sync, it again comes up with the same support code.

Can you please help as i have limited understanding of what to do next.

Thank you.

chris



"Rob Borek [MS MVP]" wrote:

> On Tue, 7 Feb 2006 08:02:46 -0800, "Peter Maddern"
> <Pmad.TakeThisOut@btinternet.com.donotspam> wrote:>
> Try uninstalling the antivirus program and see if that helps. Also, if
> you can, try setting up a new Windows user, log in, and try to
> synchronize and see if you can get anywhere.
>
> --
> Rob Borek
> Microsoft MVP - Mobile Devices

Hi Rob,
Tried it on my normal window user log in and tried to synchronize but same
error code occurred.

chris

"Rob Borek [MS MVP]" wrote:
> Try uninstalling the antivirus program and see if that helps. Also, if
> you can, try setting up a new Windows user, log in, and try to
> synchronize and see if you can get anywhere.
> Rob Borek
> Microsoft MVP - Mobile Devices