Changes in Outlook don't sync with Pocket PC while in Cradle

External Since: Sep 25, 2003 Posts: 1

Greetings:

I have had a very frustrating time using my Pocket PC with
Outlook. I am running Outlook connected to an Exchange
server, ActiveSync 3.7 and Pocket PC 2003.

When I first dock my Pocket PC, everything syncs
correctly. While in the cradle - if I make a change on
the Pocket PC in my calendar, contact, notes, etc. Active
sync immediately kicks off, notices the change and syncs
with Outlook.

When I Make a change in Outlook, however, Active sync does
not kick off and sync with my PocketPC. So, I would click
on the 'Sync' button on activesync. Unfortunately,
activesync doesn't even notice that there are even changes
that have been made in outlook. This problem became clear
to me the other day when I ran to a meeting and grabbed my
PocketPC out of the cradle. I booked a meeting while I
was away from my desk based on what I thought was current
information and when I returned to my desk and cradled the
pocket PC, 12 appointments that I had accepted over the
course of the day (which I thought had been synced) now
got synced in my PocketPC and one of them conflicted with
the one that I had just set up.

Does anyone know if there is a fix to this? Do I have
settings set up incorrectly - or do I have to remove the
Pocket PC from the cradle each time to ensure that I am
really synced with Outlook.

Please advise, I need this to be as reliable as possible.

Thanks-
Tom.

External Since: Sep 11, 2003 Posts: 318

On Thu, 25 Sep 2003 07:18:13 -0700, "Thomas Grounds"
<tgrounds DeleteThis @hitachiconsulting.com> wrote:

>Greetings:
>
>I have had a very frustrating time using my Pocket PC with
>Outlook. I am running Outlook connected to an Exchange
>server, ActiveSync 3.7 and Pocket PC 2003.
>
>When I first dock my Pocket PC, everything syncs
>correctly. While in the cradle - if I make a change on
>the Pocket PC in my calendar, contact, notes, etc. Active
>sync immediately kicks off, notices the change and syncs
>with Outlook.
>
>When I Make a change in Outlook, however, Active sync does
>not kick off and sync with my PocketPC. So, I would click
>on the 'Sync' button on activesync. Unfortunately,
>activesync doesn't even notice that there are even changes
>that have been made in outlook. This problem became clear
>to me the other day when I ran to a meeting and grabbed my
>PocketPC out of the cradle. I booked a meeting while I
>was away from my desk based on what I thought was current
>information and when I returned to my desk and cradled the
>pocket PC, 12 appointments that I had accepted over the
>course of the day (which I thought had been synced) now
>got synced in my PocketPC and one of them conflicted with
>the one that I had just set up.
>
>Does anyone know if there is a fix to this? Do I have
>settings set up incorrectly - or do I have to remove the
>Pocket PC from the cradle each time to ensure that I am
>really synced with Outlook.

Ensure that under Tools -> Options, Schedule tab, you have it set to
synchronize Continuously, not "On Connection" or "Manually".

--
Rob Borek
CCNA, MCP, Microsoft MVP - Mobile Devices
Want *ONE ON ONE* support? http://www.pocketpcone2one.com
What is an MVP? http://support.microsoft.com/support/mvp/