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Next: AvantGo solution for iPAQ 19xx users
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External
Since: Sep 29, 2003
Posts: 4
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(Msg. 1) Posted: Mon Sep 29, 2003 8:24 am
Post subject: Office 2003 and Active Sync
Archived from groups: microsoft>public>pocketpc>activesync (more info?)
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I recently installed Office 2003 and my ActivSync for
Compaq iPaq stopped working. I am using vesion 3.7 of
ActivSync . Now I am not able to sync with outlook.
ActivSync generates message saying that "Microsoft
ActiveSync does not recognize the device that is trying
to connect". I have been using this device for last 2-3
years. The OS (WinXP)is able to recognize the device. I
have tried uninstalling and re-installing ActiveSync, but
no sucess. I was wondering if anyone else has seen
similar problem.
Thanks
Jesse |
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External
Since: Sep 11, 2003
Posts: 318
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(Msg. 2) Posted: Mon Sep 29, 2003 12:45 pm
Post subject: Re: Office 2003 and Active Sync [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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On Mon, 29 Sep 2003 13:24:05 -0700, "Jesse Mann" <mann999.TakeThisOut@hotmail.com>
wrote:
>I recently installed Office 2003 and my ActivSync for
>Compaq iPaq stopped working. I am using vesion 3.7 of
>ActivSync . Now I am not able to sync with outlook.
>ActivSync generates message saying that "Microsoft
>ActiveSync does not recognize the device that is trying
>to connect". I have been using this device for last 2-3
>years. The OS (WinXP)is able to recognize the device. I
>have tried uninstalling and re-installing ActiveSync, but
>no sucess. I was wondering if anyone else has seen
>similar problem.
Have you performed a soft reset of your device?
--
Rob Borek
CCNA, MCP, Microsoft MVP - Mobile Devices
Want *ONE ON ONE* support? http://www.pocketpcone2one.com
What is an MVP? http://support.microsoft.com/support/mvp/ |
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External
Since: Sep 29, 2003
Posts: 4
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(Msg. 3) Posted: Mon Sep 29, 2003 12:45 pm
Post subject: Re: Office 2003 and Active Sync [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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i have tried both soft rest and even hard rest.
ActiveSync still does not see the device.
Thanks
Jesse
>-----Original Message-----
>On Mon, 29 Sep 2003 13:24:05 -0700, "Jesse Mann"
<mann999.TakeThisOut@hotmail.com>
>wrote:
>
>>I recently installed Office 2003 and my ActivSync for
>>Compaq iPaq stopped working. I am using vesion 3.7 of
>>ActivSync . Now I am not able to sync with outlook.
>>ActivSync generates message saying that "Microsoft
>>ActiveSync does not recognize the device that is trying
>>to connect". I have been using this device for last 2-3
>>years. The OS (WinXP)is able to recognize the device. I
>>have tried uninstalling and re-installing ActiveSync,
but
>>no sucess. I was wondering if anyone else has seen
>>similar problem.
>
>Have you performed a soft reset of your device?
>
>--
>Rob Borek
>CCNA, MCP, Microsoft MVP - Mobile Devices
>Want *ONE ON ONE* support? http://www.pocketpcone2one.com
>What is an MVP? http://support.microsoft.com/support/mvp/
>.
> |
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External
Since: Sep 11, 2003
Posts: 318
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(Msg. 4) Posted: Mon Sep 29, 2003 3:17 pm
Post subject: Re: Office 2003 and Active Sync [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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On Mon, 29 Sep 2003 16:56:03 -0700, "Jesse Mann" <mann999 RemoveThis @hotmail.com>
wrote:
>i have tried both soft rest and even hard rest.
>ActiveSync still does not see the device.
Try deleting the partnership (File -> Delete Partnership) and create a
new partnership.
--
Rob Borek
CCNA, MCP, Microsoft MVP - Mobile Devices
Want *ONE ON ONE* support? http://www.pocketpcone2one.com
What is an MVP? http://support.microsoft.com/support/mvp/ |
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External
Since: Sep 29, 2003
Posts: 4
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(Msg. 5) Posted: Tue Sep 30, 2003 3:06 am
Post subject: Re: Office 2003 and Active Sync [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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I have tried deleting the parternship also, but still
ActiveSync does not recognize the device.
Thanks
Jesse
>-----Original Message-----
>On Mon, 29 Sep 2003 16:56:03 -0700, "Jesse Mann"
<mann999 RemoveThis @hotmail.com>
>wrote:
>
>>i have tried both soft rest and even hard rest.
>>ActiveSync still does not see the device.
>
>Try deleting the partnership (File -> Delete
Partnership) and create a
>new partnership.
>
>--
>Rob Borek
>CCNA, MCP, Microsoft MVP - Mobile Devices
>Want *ONE ON ONE* support? http://www.pocketpcone2one.com
>What is an MVP? http://support.microsoft.com/support/mvp/
>.
> |
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External
Since: Sep 29, 2003
Posts: 4
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(Msg. 6) Posted: Tue Sep 30, 2003 10:29 am
Post subject: Office 2003 and Active Sync [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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I was finally able to resolve this problem using the
following process:
Uninstalled Office 2003, and used Office removal tool
Reboot system
Uninstalled ActiveSync
Reboot system
Reinstalled Office 2003
Installed ActiveSync3.6
Reboot system
Upgraded ActiveSync to 3.7
Now ActiveSync is working okay!!!
Thanks
Jesse
>-----Original Message-----
>I recently installed Office 2003 and my ActivSync for
>Compaq iPaq stopped working. I am using vesion 3.7 of
>ActivSync . Now I am not able to sync with outlook.
>ActivSync generates message saying that "Microsoft
>ActiveSync does not recognize the device that is trying
>to connect". I have been using this device for last 2-3
>years. The OS (WinXP)is able to recognize the device. I
>have tried uninstalling and re-installing ActiveSync, but
>no sucess. I was wondering if anyone else has seen
>similar problem.
>
>Thanks
>Jesse
>
>.
> |
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