Jornada 548 Active sync 3.7 incomplete sync and errors

Here a curly one I hope someone else has come across and
fixed.

This little machine is a real beauty, especially with the
Targus stowaway keyboard. The machine is so good that
when I dropped my first one on concrete and broke it I
replaced it with exactly the same model [the last one in
the shop] and not one of the newer ones... Everything was
going brilliantly for the past 14 months until._

I have a new problem following a recent [technician] XP
reinstall. The Sync only works partly,
sychronising 'Favorites' but nothing else. I get two
error messages;

Error message 1. "No profiles have been created. To
create a new profile use the Mail icon in the control
panel."

[this relates to profiles in Outlook Express and there is
in fact an existing profile; when I delete the existing
profile and re-enter it it makes no difference]

Error message 2. "Sync cannot be completed because your
personal information manager (PIM) program cannt be
acessed. Ensure your PIM program is running and try to
synchronise again. If your PIM is running restart your
computer.

[there appears to be no such animal as a PIM on my PC
running XP/Office Pro]

I have also installed the last Avant Go update.

Anybody seen this before? [and if so 'Help' please]

Cheers

Hey PIM means the Personal Information Manager. Exapmles
of PIM are Outlook, (It can be a part of your Office
version) Schedule Plus etc.

However ActiveSync supports only Outlook sync activity.
If you have any issues just restart you PC. If the issue
persists, repair Outlook.

Use the Help in Outlook for specific steps.

Normally it is

Click on Help and select detect and repair.

If the issue persists. just reinstal aCitiveSync.

Or the last steps is to soft reset the Pocket PC and then
reinstall Outlook

If you have Office XP, just run the setup, remove the
Outlook option,

reboot the PC

Then again run Office setup and check the Outllok option.

If the issue persists just let me know.

Hope this info helps you




>-----Original Message-----
>Here a curly one I hope someone else has come across and
>fixed.
>
>This little machine is a real beauty, especially with the
>Targus stowaway keyboard. The machine is so good that
>when I dropped my first one on concrete and broke it I
>replaced it with exactly the same model [the last one in
>the shop] and not one of the newer ones... Everything was
>going brilliantly for the past 14 months until._
>
> I have a new problem following a recent [technician] XP
>reinstall. The Sync only works partly,
>sychronising 'Favorites' but nothing else. I get two
>error messages;
>
>Error message 1. "No profiles have been created. To
>create a new profile use the Mail icon in the control
>panel."
>
>[this relates to profiles in Outlook Express and there is
>in fact an existing profile; when I delete the existing
>profile and re-enter it it makes no difference]
>
>Error message 2. "Sync cannot be completed because your
>personal information manager (PIM) program cannt be
>acessed. Ensure your PIM program is running and try to
>synchronise again. If your PIM is running restart your
>computer.
>
>[there appears to be no such animal as a PIM on my PC
>running XP/Office Pro]
>
>I have also installed the last Avant Go update.
>
>Anybody seen this before? [and if so 'Help' please]
>
>Cheers
>
>.
>