Anne,
Have a read of this page, it lists things to try to avoid this message when
trying to print.
http://www.rdpslides.com/pptfaq/FAQ00195.htm
Cheers
TAJ Simmons
microsoft powerpoint mvp
awesome - powerpoint backgrounds,
free sample templates, tutorials, hints and tips etc
http://www.powerpointbackgrounds.com
"Anne" <studiozla.DeleteThis@bellsouth.net> wrote in message
news:f481a32.0310061107.70427310@posting.google.com...
> I am working in PPT vX (10.1.5). I have saved a presentation for a
> client in the standard PPT file format. My client is able to open the
> file, but not print it. The error message they are getting when they
> try to print is: MS09.DLL (whatever that means). Any input would be
> appreciated. Thx. A.