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Powerpoint crashes when opening even after

 
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dac

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Since: Aug 24, 2009
Posts: 2



(Msg. 1) Posted: Tue Aug 25, 2009 6:15 am
Post subject: Powerpoint crashes when opening even after
Archived from groups: microsoft>public>mac>office>powerpoint (more info?)

Version: 2008
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC

My version of Powerpoint 2008 crashes uopn opening even though I've upgraded to 12.2.1, it still says I'm operating on 12.2.0? attached is the error code. Any advice you can give me to fix this problem is appreciated, thank you.

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2009-08-24 14:42:14 -0400
Application Name: Microsoft PowerPoint
Application Bundle ID: com.microsoft.Powerpoint
Application Signature: PPT3
Application Version: 12.2.0.090605
Crashed Module Name: Foundation
Crashed Module Version: unknown
Crashed Module Offset: 0x000260e0
Blame Module Name: Foundation
Blame Module Version: unknown
Blame Module Offset: 0x000260e0
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409

Thread 0 crashed:

# 1 0x92be70e0 in __NSAddExceptionHandlerForLock + 0x00000134 (Foundation + 0x000260e0)
# 2 0x92be6fcc in __NSAddExceptionHandlerForLock + 0x00000020 (Foundation + 0x00025fcc)
# 3 0x937bfde8 in -[NSViewHierarchyLock lockForWriting] + 0x00000200 (AppKit + 0x00035de8)
# 4 0x9382d4b4 in -[NSWindow dealloc] + 0x000001D8 (AppKit + 0x000a34b4)
# 5 0x01490ee4 in _McpCreateNSCursor + 0x00000064 (MicrosoftComponentPlugin + 0x0018bee4)
# 6 0x02149f14 in Art::ShapeDragElement::GetGelEffect(Ofc::TSharedPtr<Art::View>, Art::MouseMessage const&) const + 0x000014E0 (OfficeArt + 0x00141f14)
# 7 0x0214a240 in Art::Cursor::Set(Art::Cursor::CursorID) + 0x00000118 (OfficeArt + 0x00142240)
# 8 0x0038b590 in __mh_execute_header + 0x0038A590 (Microsoft PowerPoint + 0x0038a590)
# 9 0x00383d74 in __mh_execute_header + 0x00382D74 (Microsoft PowerPoint + 0x00382d74)
# 10 0x0046ff38 in __mh_execute_header + 0x0046EF38 (Microsoft PowerPoint + 0x0046ef38)
# 11 0x0002341c in __mh_execute_header + 0x0002241C (Microsoft PowerPoint + 0x0002241c)
# 12 0x00492b90 in __mh_execute_header + 0x00491B90 (Microsoft PowerPoint + 0x00491b90)
# 13 0x00043554 in __mh_execute_header + 0x00042554 (Microsoft PowerPoint + 0x00042554)
# 14 0x013b693c in MHIView::HandleEvent(OpaqueEventHandlerCallRef*, MEvent&) + 0x000012F4 (MicrosoftComponentPlugin + 0x000b193c)
# 15 0x013b48a8 in MHIView::GetMHIView(OpaqueControlRef*) + 0x0000011C (MicrosoftComponentPlugin + 0x000af8a8)
# 16 0x013ac7cc in MEventHandler::FRemoveHandler(unsigned long, unsigned long) + 0x00000230 (MicrosoftComponentPlugin + 0x000a77cc)
# 17 0x932ac930 in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x000002B0 (HIToolbox + 0x00007930)
# 18 0x932ac088 in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000170 (HIToolbox + 0x00007088)
# 19 0x932b2e8c in _SendEventToEventTarget + 0x00000024 (HIToolbox + 0x0000de8c)
# 20 0x01421730 in _UnregisterHIViewForMouseMoveEvents + 0x000003B8 (MicrosoftComponentPlugin + 0x0011c730)
# 21 0x01422064 in _UnregisterHIViewForMouseMoveEvents + 0x00000CEC (MicrosoftComponentPlugin + 0x0011d064)
# 22 0x013ac7cc in MEventHandler::FRemoveHandler(unsigned long, unsigned long) + 0x00000230 (MicrosoftComponentPlugin + 0x000a77cc)
# 23 0x932ac930 in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x000002B0 (HIToolbox + 0x00007930)
# 24 0x932ac088 in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000170 (HIToolbox + 0x00007088)
# 25 0x932b2e8c in _SendEventToEventTarget + 0x00000024 (HIToolbox + 0x0000de8c)
# 26 0x9333f22c in HandleMouseEventForWindow(OpaqueWindowPtr*, OpaqueEventRef*, unsigned short) + 0x000000E8 (HIToolbox + 0x0009a22c)
# 27 0x934a23e4 in HandleMouseEvent(OpaqueEventRef*) + 0x0000016C (HIToolbox + 0x001fd3e4)
# 28 0x932b31f8 in ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x000001EC (HIToolbox + 0x0000e1f8)
# 29 0x932acb80 in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x00000500 (HIToolbox + 0x00007
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Boringo

External


Since: Oct 28, 2009
Posts: 1



(Msg. 2) Posted: Wed Oct 28, 2009 1:24 pm
Post subject: RE: Powerpoint crashes when opening even after installing 12.2.1 upgra [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I'm seeing the same issue on a Mac I support. Powerpoint 2008 is crashing
upon opening a specific file in the user's home folder.
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